EzPhone Recorder

EzPhone Recorder is a phone call recording software designed for Windows PC. According to the vendor, it caters to small to medium-sized businesses in various professions and industries, including customer service, sales, legal services, healthcare providers, and call centers. With its range of features and user-friendly interface, EzPhone Recorder aims to help businesses improve customer support, enhance employee productivity, meet compliance requirements, and create marketing materials.

Phone Call Recording: According to the vendor, EzPhone Recorder is call recording software that runs on a Windows PC. It claims to be capable of recording phone calls from landlines, handsets, and mobile phones. It supports both manual and auto-recording modes for incoming and outgoing calls, capturing caller ID and playing a legal announcement if required.

Selective Call Recording: The vendor states that EzPhone Recorder allows users to selectively record calls from specific contacts. This feature is intended to help businesses maintain evidence by recording calls from accountants, partners, or customers, which may be useful in case of disputes or legal requirements.

Compliance Recording: According to the vendor, EzPhone Recorder is suitable for businesses that need to meet compliance requirements. It is said to have no limit on the recording length, allowing businesses to keep all phone conversations permanently. The vendor suggests that it is particularly suitable for industries such as healthcare (HIPAA rules for doctor's offices) or legal services.

Employee Productivity Analysis: EzPhone Recorder is said to automatically monitor and record business phone calls from landlines, including VoIP lines. The vendor claims that it helps analyze the productivity of employees. Users can attach suggestions or notes in call logs to coach team members, and employees can retrieve memos with the built-in search tool to improve customer support and increase sales.

Mobile Phone Call Recording: According to the vendor, EzPhone Recorder can record phone calls from various mobile devices such as iPhones, Android, Blackberry, or Windows phones. It claims to provide a cost-effective way to record all mobile phone calls without the need for monthly subscriptions or complex services.

Podcasting and Marketing Reach: The vendor suggests that EzPhone Recorder can assist in creating customer testimonies, marketing audio, or podcast promotion materials. It is said to incorporate advanced digital signal processing for clear recording audio quality, aiming to help extend marketing reach in the multimedia, online, and offline omnichannel era.

Voice-Activated Recording: According to the vendor, EzPhone Recorder features voice-activated recording, aiming to ensure that only relevant conversations are recorded. This feature is intended to save storage space by eliminating silent periods.

Email Notification: The vendor claims that EzPhone Recorder can send email notifications when new recordings are available. It is said to allow for timely follow-up or review of important calls.

Unlimited Recording Length: According to the vendor, the software does not impose any limits on the length of the recordings. As long as the hard disk permits, all phone conversations can be recorded and kept permanently.

Memos and Notes: EzPhone Recorder allows users to attach memos or notes to all logged calls, aiming to help in organizing and categorizing recorded calls for easy reference.