Skip to main content
TrustRadius
FacilityBot

FacilityBot

Overview

What is FacilityBot?

FacilityBot is a messaging-first smart facilities management system, designed to make interactions as convenient as possible for all users. FacilityBot has features of a mobile CMMS system such as fault reporting, preventive maintenance checklists, and asset management, and it also allows…

Read more
Recent Reviews

TrustRadius Insights

Users have been amazed by the ease of use and functionality of the FacilityBot app, which allows them to conveniently monitor all their …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is FacilityBot?

FacilityBot is a messaging-first smart facilities management system, designed to make interactions as convenient as possible for all users. FacilityBot has features of a mobile CMMS system such as fault reporting, preventive maintenance checklists, and asset management, and it also allows flexible…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://facilitybot.co/#pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is UpKeep Maintenance Management?

UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and schedule it for repair - all from a mobile device. UpKeep is designed for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates…

What is NEXGEN Asset Management?

NEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software implementation…

Return to navigation

Product Demos

FacilityBot | Toilet QR Code Feedback System

YouTube

FacilityBot Demo

YouTube

FacilityBot | Schedule of Rates

YouTube

FacilityBot | Facilities Management System

YouTube

FacilityBot's Virtual Demo

YouTube
Return to navigation

Product Details

What is FacilityBot?

FacilityBot is a messaging-first smart facilities management system, designed to make interactions as convenient as possible for all users. FacilityBot has features of a mobile CMMS system such as fault reporting, preventive maintenance checklists, and asset management, and it also allows flexible configurations, such as configurable request forms and workflows, that allow adaption to an organisation’s unique building workflows. The digital connection established with building occupants also allows the provision of additional value-added services such as all soft services, room booking, visitor management, and hot desk booking.

FacilityBot Features

  • Supported: Fault Reporting
  • Supported: Preventive Maintenance
  • Supported: Asset Management
  • Supported: Facilities and Room Booking
  • Supported: Visitor Management
  • Supported: Hot Desking
  • Supported: Procurement
  • Supported: Expenditure
  • Supported: Data Analytics
  • Supported: Field Service Management

FacilityBot Videos

Powering a Facility with Artificial Intelligence | FacilityBot
FacilityBot - A Facilities Management Helpdesk

FacilityBot Integrations

FacilityBot Competitors

FacilityBot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have been amazed by the ease of use and functionality of the FacilityBot app, which allows them to conveniently monitor all their checklists in one place. This has proven to be a valuable tool for facility managers who want to streamline their operations and save time.

One of the key use cases of FacilityBot is its effectiveness in facilitating conflict resolution, reporting failures, and processing cases. Users have reported improved performance and labor productivity as a result of implementing this application. Additionally, the chatbot services provided by FacilityBot have proven to be highly beneficial for users across various industries. The chatbot easily resolves queries and provides assistance in different verticals, making it an invaluable support system for facility managers.

Customers have praised FacilityBot not only for its excellent customer service but also for its responsive technical support team. The support team's prompt response, patience, and extensive product knowledge have earned high praise from users.

The easy-to-use interface of FacilityBot has simplified facility management processes for users. It can be implemented in various aspects of facilities management, improving communication channels and reducing paperwork. Many users have found FacilityBot to be affordable and consider it a must-have tool for facility managers who want to work smarter, not harder.

User-Friendly and Easy to Use: Several reviewers have expressed their appreciation for the software's user-friendly interface and ease of use. Users have found it easy to deploy without any hassles, making it a convenient tool for various tasks. The intuitive user interface of the facility bot allows users to navigate and submit defects effortlessly. Comprehensive Features: The facility bot has been praised by multiple users for its wide range of features that cater to different aspects of facility management. It offers asset optimization, tracking failure reports, preventive maintenance history, mobile access, alerts and notifications, document storage, customizable fields, creation of historical reports and statistics, real-time data monitoring, billing management, document and technical management, service history tracking, and status monitoring. This multidisciplinary tool provides all-in-one functionality in a straightforward manner. Enhanced User Experience: Reviewers have highlighted how the software integrates and automates various elements of facility management into one synchronized platform. This seamless integration enhances the overall user experience by streamlining processes such as fault reporting, asset management, and preventive maintenance through an instant messenger chat bot feature. Overall Feedback: Users have consistently praised the software for being user-friendly with a comprehensive set of features that enhance their experience in managing facilities effectively.

Limited Building Support: Some users have expressed disappointment with the Small Facilities Plan's limitation to managing only one building, which can be a drawback for those who need to oversee multiple buildings. This restriction may create challenges for facility managers or property owners who require a comprehensive solution that allows them to efficiently manage and track maintenance activities across different locations.

Lack of Mobile Accessibility: Several reviewers have mentioned that the app does not offer easy access and reference on mobile devices, which could inconvenience users who prefer mobile usage. This limitation restricts their ability to quickly access important information or perform tasks while on-the-go, potentially hindering their productivity and responsiveness in managing facility operations remotely.

Steep Learning Curve: Users have reported a steep learning curve when setting up the facility bot, indicating that it may take some time for them to become proficient in using the tool. The complexity of configuring the bot's settings and integrating it into existing workflows can pose challenges for new users, requiring additional training or guidance to fully leverage its capabilities effectively.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
FacilityBot's easy-to-use interface makes planning and executing facility management processes simple. A must-have for all FM managers who want to work smarter, not harder! It was pretty straightforward to implement, the system could be applied across a range of facilities management aspects. FacilityBot improves communication channels and reduces paperwork and it is also affordable as well.
  • Fault Reporting
  • Asset Management
  • Preventive Maintenance
  • Limited checklist templates
  • To have extension for the free trial
  • There is room for improvement in terms of customization of simple reports.
Facilities Managers spend their days ensuring that the building operations are running smoothly and efficiently. Using FacilityBot helps them to digitize their FM workflows so that can manage their time more easily and effectively. It's all about working smarter, not harder! The asset management function of FacilityBot is also beneficial and useful. The tool also provides easy-to-read statistics reports for users.
  • Fault Reporting
  • Asset Management
  • Hotdesks
  • Quick and prompt fault reporting and tracking
  • Save cost and resources
  • FacilityBot also provides simple and evaluated statistics
FacilityBot replaced multiple layers of coordination and communication between users and subcontractors. There are many facilities management systems that are not user-friendly on the market. Most of them do not support multiple communication methods and are costly. Unlike FacilityBot, the implementation wasn't as straightforward. In terms of features, not many are as feature-rich as FacilityBot.
Return to navigation