Overview
What is FarEye?
FarEye is a SaaS platform for predictive logistics visibility. It enables brands to orchestrate, track, and optimize their logistics operations in the first mile, mid-mile and the last mile. Logistics teams can leverage capabilities such as routing, scheduling,c rossdocking, scanning,…
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Product Details
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What is FarEye?
FarEye is a SaaS platform for predictive logistics visibility. It enables brands to orchestrate, track, and optimize their logistics operations in the first mile, mid-mile and the last mile. Logistics teams can leverage capabilities such as routing, scheduling,c rossdocking, scanning, allocation and geofencing to control movement of shipment.
In addition to this, customers can track and trace their shipment in real-time.
For manufacturers and retailers, the carrier network plays a major role in ensuring on-time deliveries. FarEye boasts a 700+ carrier network across multiple countries, that provides choice and flexibility, to help them make better informed carrier-selection decisions.
Benefits:
C-suite - Comprehensive visibility, process efficiency, better customer relationships
Managers(Logistics, Fulfilment, Transportation) - Better allocation, driver crowdsourcing, improved ETA predictability, chain of custody reporting
Drivers - Increased deliveries, improved incentives
Customers - Flexible scheduling, real-time track & trace, flexible payment options, digital proof of delivery
FarEye states they have helped global enterprises to shrink delivery time by up to 27%, increase courier productivity by up to 15%, eliminate risks by up to 57%, and achieve operational excellence. FarEye further states they have traction with more than 150 global Retailers, CPG companies and Logistics & Transportation providers including DHL, Amway, Hilti, Walmart and Dominos.
FarEye Features
Supply Chain Planning Features
- Supported: Custom alerts
- Supported: Scenario-based planning
- Supported: Resource optimization
- Supported: Capacity estimation
- Supported: Employee allocation
Order Fulfillment Management Features
- Supported: Order fulfillment optimization
- Supported: Return services
- Supported: Purchase order tracking
- Supported: Supplier delivery scheduling
Logistics and Transportation Management Features
- Supported: Delivery planning
- Supported: Route optimization
- Supported: Fleet management
Demand Management Features
- Supported: Customer analytics
Additional Features
- Supported: Automated Schedule and Dispatch
- Supported: Real-time dynamic routing
- Supported: Contactless deliveries
- Supported: Geofencing & geocoding
- Supported: Wallet integrations
- Supported: Carrier selection
- Supported: Digital control tower
- Supported: Crossdocking operations
- Supported: Analytics and Reporting
- Supported: Customizable workflows
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FarEye Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Android, Mobile Web |
Supported Countries | India, Malaysia, Indonesia, Oman, Thailand, UAE, Singapore, Phillipines, Middle-East, USA, UK, Europe |
Supported Languages | English, Spanish, Malay, Arabic, Hindi, Portugese, Bulgarian, Urdu, Finnish, Vietnamese, Thai |
FarEye Customer Size Distribution
Consumers | 0% |
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Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 5% |
Enterprises (more than 500 employees) | 95% |
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Fareye is a user-friendly and portable tool that enables real-time updates, making it easy for users to stay connected while on the move. Customers have found that Fareye provides complete visibility of shipments at every stage, significantly reducing the risk of losing packages. With an on-time delivery percentage of 95%, Fareye has proven its reliability in ensuring timely deliveries. While some users initially faced challenges in adapting Fareye to new requirements and processes, the system eventually stabilizes, providing a seamless experience. However, there are instances where manual intervention is still required due to missing core functionalities. Despite this, Fareye has shown great patience and tolerance towards customers' needs during their start-up phase and has played a crucial role in their growth over the past few months.
Fareye is predominantly used for delivery operations, offering real-time field visibility and live proof of service. Its customer-friendly interface allows for high levels of customization, effectively addressing various field-related issues. The platform supports essential features such as automated routing, capacity planning, performance dashboards, reports and analytics, live tracking, and robust data security. Additionally, Fareye offers setup assistance, installation support, and comprehensive training classes to ensure users fully understand and operate the software. Users have expressed great satisfaction with Fareye's easy-to-use platform and standout features like real-time tracking and monitoring. Consequently, they confidently recommend Fareye to others seeking dependable delivery management solutions.
Moreover, Fareye's workforce management platform is widely utilized for service management by automating scheduling processes and providing live workforce tracking. Users appreciate Fareye's ability to configure business processes as well as customize mobile workflows according to their specific needs. Field staff find it convenient to capture digital signatures and process payments using Fareye's user-friendly interface. Overall, Fareye proves to be an invaluable real-time software solution that offers live workforce tracking capabilities along with other essential tools required for efficient service management.