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FastCall

FastCall

Overview

What is FastCall?

FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.

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Recent Reviews

TrustRadius Insights

FastCall has garnered positive feedback from users who have found its integration with Salesforce to be seamless and efficient. This …
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Pricing

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What is FastCall?

FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions.The vendor aims to help teams communicate clearly and efficiently.With CloudTalk users can get local, mobile…

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Product Details

What is FastCall?

FastCall Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FastCall has garnered positive feedback from users who have found its integration with Salesforce to be seamless and efficient. This integration allows for a smooth experience and easy navigation between the two platforms, making it easier for users to research and reach out to leads. The product also serves as a valuable tool for capturing information from calls and increasing phone productivity.

One of the standout features of FastCall is its click-to-dial plugin, which enables quicker prospecting for inside sales teams. This feature has been praised by users for its ability to streamline the lead generation process. Additionally, customers appreciate that FastCall is lightweight and easy to install, with responsive customer support.

Another way in which FastCall adds value is by saving time through its logging and scoring capabilities. Every sales phone call is logged and scored, providing valuable data for analysis and reporting. Users have found this feature particularly useful in gaining insights into their calling activities and making informed decisions.

Flexibility is another key aspect of FastCall's use cases. It can be used with office phones, mobile phones, or the FastCall softphone option, offering users multiple communication options tailored to their needs. This versatility makes FastCall suitable for a range of industries and organizations.

FastCall has also proven effective in high-volume calling campaigns, such as reaching out to potential donors or prospective sales. Users have successfully utilized the product in these scenarios, leveraging its capabilities to manage large volumes of calls efficiently.

Finally, one time-saving feature that has resonated with users is the ability to leave pre-recorded voicemails integrated with Salesforce. This functionality eliminates the need for manual voicemail recordings, freeing up users' time and increasing overall productivity.

Overall, FastCall has been lauded by users as a user-friendly tool that provides easy access to call logs and contact information. Its reliable performance and range of features make it a valuable addition to teams looking to enhance their sales communication capabilities.

Reviews

(1-1 of 1)
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Marisa J. Levy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
FastCall is used by our borrower services team, as well as by myself in investor services. I like that I can leave pre-recorded voicemails using FastCall integrated with Salesforce! It has saved so much time, not to mention vocal cord effort, not to have to leave hundreds of personalized voicemails a day! I have thoroughly appreciated just how easy it is to use Fastcall. It's also super easy to look at my call log for the day, and see at a glance if I was able to make contact with an investor, or if I left a voicemail, etc. Furthermore, FastCall is super user-friendly & has been a great addition to our team.
  • Pre-recorded voicemails.
  • Call logs.
  • User-friendly experience.
  • Cannot press [enter] to call, you need to manually click on the call button
  • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
Dialer Logistics
N/A
N/A
Preview Dialer (4)
80%
8.0
Contact preview
70%
7.0
Dialer-CRM integration
100%
10.0
Call notes & tags
60%
6.0
Automatic call logging
90%
9.0
Core Dialer (7)
78.57142857142857%
7.9
Outbound dialing
90%
9.0
Inbound routing
90%
9.0
Custom caller ID
80%
8.0
Click-to-call
50%
5.0
Recorded voicemail drop
100%
10.0
Dialer contact import
70%
7.0
Campaign & list management
70%
7.0
Call Follow-up and Quality Assurance (3)
63.33333333333333%
6.3
Follow-up calls
60%
6.0
Dialer reporting & analytics
60%
6.0
Dialer compliance
70%
7.0
  • Saves time when calling and leaving many voicemails.
I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
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