Name: Feathercap
Price: 69 USD
Author: Feathercap

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

No-Code Development

Text Editors

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Manufacturing Execution

Meeting Management

Office Suites

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Blockchain Payments

Expense Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Virtualization

Cloud Data Warehouse

Cloud Storage

Extended Detection and Response (XDR)

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Load Testing

M2M Application Development

Network Operating Systems

Network Performance Monitoring

OpenStack Cloud

SaaS Backup

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Contact Center

Content Management

Data Cleansing

Email Marketing

Event Management

Identity Resolution

Marketing Automation

Product Management

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Email Signature

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales Forecasting

Sales Intelligence

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Catering

Computer-Aided Manufacturing (CAM)

Inventory Management

Restaurant POS

Retail Execution

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Feathercap is a digital coaching platform that, according to the vendor, provides personalized training and support to frontline workers, helping them achieve job mastery and improve their performance. The product caters to companies of various sizes, from small businesses to large enterprises. Feathercap is utilized by professionals and industries including retail, hospitality, manufacturing, healthcare, and customer service to deliver consistent and high-quality training and support to their employees.

**Key Features**

**Tailored responses in seconds**: According to the vendor, Feathercap Coach offers personalized and accurate answers to on-the-job questions within seconds. It leverages the company's standard operating procedures (SOPs) and training courses to provide relevant and up-to-date information to employees.

**Text in multiple languages**: Feathercap Coach understands and responds in multiple languages, allowing employees to ask questions in their preferred language. It can translate questions and provide answers in the appropriate language, facilitating effective communication and understanding.

**Use WhatsApp or the web**: Feathercap Coach can be accessed through WhatsApp or the web application, providing a familiar and convenient interface for employees to seek guidance and support. Employees can easily ask questions and receive answers via text, similar to messaging a co-worker.

**Add employees and curate content in minutes**: The Feathercap Answer Platform enables quick ingestion, curation, and indexing of course content, such as videos, PDFs, and presentations, from content management systems or learning management systems. It also integrates employee profiles from HR systems, ensuring personalized and context-aware responses. The platform allows for efficient addition and removal of employees, ensuring accurate and relevant answers.

**Every answer is catered to the employee**: The Feathercap Answer Platform utilizes a proprietary user graph to recognize each employee, their job history, and experience. This personalized approach tailors answers to the specific employee, considering their unique context and requirements. The platform delivers the most relevant information to enhance employee learning and job performance.

**Measure engagement and adoption**: The Feathercap Answer Platform tracks employee questions, course participation, and video views, providing detailed analytics and reports on engagement and adoption. Operational leaders can analyze data by region, store, department, and individual employees to optimize training strategies and improve outcomes.

**Just-in-time video**: The Feathercap Answer Platform allows users to shoot videos directly from their phones, which are immediately available to the team. These videos can be indexed for easy searchability, providing timely support and guidance to employees when they need it.

Basic

Standard

Pro Silver

Pro Gold

Pro Platinum

On-Premise

XWiki

Bloomfire

Feathercap

A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of education courses or training programs.

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

Course authoring

Users can develop and assemble online learning content.

Course catalog or library

Learning content is organized into a course catalog or browsable library.

Player/Portal

Students or employees can engage with content and take courses using this interface, which may be called a player or portal.

Learning content

The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.

Mobile friendly

Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

Progress tracking & certifications

The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.

Assignments

Users can assign courses/curricula to individuals or groups, with due dates.

Compliance management

Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

Learning administration

Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

Learning reporting & analytics

Provides insights into course completion, engagement with learning content, etc.

eLearning

On-demand online courses can be offered, managed, and tracked within the platform.

Assessments

Users can design, conduct, and report on quizzes/tests.

Live online learning

Users can schedule and host live web-based classes, meetings, or training.

In-person learning

In-person events, classes, and training can be offered, managed, and tracked within the platform, including enrollment, attendance, performance, etc.

Micro-learning

Supports micro-learning content, which is much shorter than a course and typically covers a single topic/skill.

Video learning

Supports video content (embedded in courses and/or as standalone micro-content).

eCommerce

Users can monetize courses and offer them in a learning marketplace.

AICC-compliant

Complies with Aviation Industry CBT Committee (AICC) standards.

SCORM-compliant

Complies with Sharable Content Object Reference Model (SCORM) standards.

Tin Can (xAPI) compliant

Complies with Tin Can or Experience API (xAPI) standards.

Social learning

Includes features for collaboration and knowledge sharing among peers.

Gamification

Presents course material in a game-like format to increase engagement and enjoyment.

GDPR Compliant Learning

Complies with European consumer protection regulations and stores data in accordance with GDPR.

Single Sign On (SSO) Enabled Learning

Utilizes SSO technology to ease the login process for users.

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Learning Management Systems (LMS)

Feathercap

Overview

What is Feathercap?