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Feathr

Feathr

Overview

What is Feathr?

Feathr is an event management software system offered by Feathr.

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Recent Reviews

TrustRadius Insights

Excellent Customer Service: Users appreciate the excellent customer service provided by Feathr, with many stating that it is unmatched. …
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Pricing

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What is Feathr?

Feathr is an event management software system offered by Feathr.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Feathr Demo 1 26 2021

YouTube

Feathr Demo Walkthrough - Group B

YouTube

What is Feathr and how will it help our association?

YouTube

Feathr Feature Store Introduction

YouTube

How Feathr Works w/Abhay K.

YouTube
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Product Details

What is Feathr?

Feathr is a marketing toolkit built specifically for the needs of events and associations. The Feathr lineup of marketing technologies like Ads, Invites, and Conversations work together to help users do their best marketing, as well as grow event attendance and membership. The vendor boasts that more than 1500 event organizers and associations like UBM, Emerald Expositions, CES, and NAB, use Feathr to market to more than a 50 million of their customers.

Feathr Features

  • Supported: Ads – reach the right audiences and drive them to your site with powerful ads across the web.
  • Supported: Invites – create multi-channel influencer campaigns. Help partners easily promote your event.
  • Supported: Monetization – build, sell and fulfill modern digital sponsorships that bring in new revenue and keep sponsors coming back for more.

Feathr Screenshots

Screenshot of Create new digital revenue streams.Screenshot of Digitize and streamline your referral marketing.Screenshot of Grow, engage and convert your digital audience with digital advertising.

Feathr Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, South America, Europe, Asia
Supported LanguagesEnglish, Spanish

Feathr Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Excellent Customer Service: Users appreciate the excellent customer service provided by Feathr, with many stating that it is unmatched. They praise the highly responsive support team who are knowledgeable, detail-oriented and provide quick response times, valuable input, and recommendations to optimize each campaign.

Intuitive Platform: The platform is highly intuitive and easy-to-learn according to users. Everything is organized logically, making it easy for users to set up multiple ad campaigns and track their performance in real-time. Many reviewers like the multiple options available for launching campaigns including geofencing ads and managed services like partner dashboards.

Detailed Reporting: According to several reviews, the reporting offered by Feathr is detailed, easy-to-use, shareable, and provides valuable insights into optimizing each campaign. Users find it helpful in tracking web traffic after visitors fill out a form, determining geo-locations or sending partnership invites.

Difficult Campaign Setup: Users have reported that setting up campaigns in Feathr can be difficult and time-consuming. They must have all the necessary information ready to complete each step, which means they cannot jump around. Some users specifically mentioned difficulties with email mapping campaigns, where they had to upload an email list before completing other steps.

Unfriendly Customer Service and Billing Issues: Several users have reported negative experiences with Feathr's customer service team, describing them as unfriendly or unhelpful. Additionally, customers report being charged for every little add-on or feature, causing costs to quickly pile up.

Confusing Platform Navigation: According to some reviewers, Feathr's platform can become confusing and overwhelming as users progress and engage in various campaigns. The stats can be challenging to understand, and the new reporting is not as user-friendly as the old dashboard view.

Users of Feathr have made several recommendations based on their experiences with the platform.

One common recommendation is to implement Feathr with a 6-8 month lead time before an event or product launch. This allows sufficient planning and execution time, leading to better results and return on investment.

Another recommendation is to take advantage of Feathr's concierge services. Users have found these services highly effective in managing campaigns and increasing event registrations. Having personalized support from Feathr's team has greatly enhanced users' experience and overall campaign performance.

Additionally, some users suggest further development of specific elements within Feathr. These include including field texts in pop-up chats and making it easier to clone webpages to emails. By addressing these areas, Feathr can improve user convenience and streamline marketing efforts.

By considering these recommendations, businesses can leverage Feathr's capabilities to boost their digital marketing strategies, reach a larger audience, and achieve desired results.

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