TrustRadius Insights
Users have found Feedier to be a valuable tool for optimizing customer feedback and driving more positive online reviews. The platform has …
Overview
What is Feedier?
Feedier offers an experience management platform that enables users to automatically collect real-time feedback.The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale actions.Collect and analyze data via the platform in…
Recent Reviews
Pricing
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What is Feedier?
Feedier offers an experience management platform that enables users to automatically collect real-time feedback. The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://feedier.com/pricing/?utm_source…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Feedier - Product Demo Video
YouTube
What is Feedier? Demo of the CX solution
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Feedier?
Feedier offers an experience management platform that enables users to automatically collect real-time feedback.
The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale actions.
Collect and analyze data via the platform in order to gather quality insights and use them in order to improve the experience of customers, employees, products and improve decision-making.
Feedier Features
- Supported: Customer Experience Management
- Supported: Data Analysis
- Supported: Experience Management
- Supported: Gamified feedback forms
Feedier Screenshots
Feedier Integrations
Feedier Competitors
Feedier Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found Feedier to be a valuable tool for optimizing customer feedback and driving more positive online reviews. The platform has been described as a fun and easy-to-manage feedback form that encourages user engagement. With Feedier, users can simplify the process of gathering feedback from customers, eliminating the need for them to log into their Gmail accounts. This has led to improved response rates and valuable insights into clients' needs and interests, ultimately increasing productivity and efficiency. Customers appreciate the convenience and attractiveness of the platform, making answering feedback surveys a rewarding experience. Additionally, Feedier has been used successfully for collecting feedback and testimonials after workshops, providing affordability compared to other similar tools. The ability to offer rewards within the app sets Feedier apart from standard feedback survey tools and helps engage with customers, build loyalty, and drive product improvements. However, some users have suggested improvements in analytical reporting options and flexibility in selecting metrics. Overall, the feedback received about Feedier has been positive, with users expressing satisfaction with its effectiveness in meeting customer expectations and identifying gaps in service.
Enjoyable and Fast Graphics: Users have expressed their enjoyment of the platform's graphics, stating that they enhance their overall experience. Several reviewers have mentioned that the graphics are not only enjoyable but also fast, contributing to a smooth and seamless user experience.
Wide Range of Choices and Templates: Reviewers appreciate the platform's wide range of choices and templates for creating surveys. Many users find it easy to customize and create the perfect survey due to the abundance of options available. This feature has been praised by numerous users who value the flexibility and ease it brings to their survey creation process.
Help Desk Availability: The availability of the help desk is highly valued by users as it provides prompt solutions to their problems. Some reviewers have specifically mentioned how helpful and responsive the support team is in addressing their concerns.
Slow Platform: Some users have found the platform to be slow, which has made it time-consuming to make changes or add new details. They have mentioned that performing tasks on the platform takes longer than expected and can be frustrating.
Limited Reporting Features: Several reviewers have expressed their dissatisfaction with the limited reporting features of the software. They feel that there are not enough options available for generating reports and would like more flexibility in terms of exporting data and question answers.
Difficult Learning Curve: A number of users have experienced difficulties in understanding the different types of questions and using templates for customized feedback forms. They have mentioned a learning curve when first starting out with the software, as it took them time to grasp how to effectively utilize these features.
Users commonly recommend Feedier for its ease of use, great customer experience, and simplicity in gathering feedback. They appreciate that the application has provided excellent results in management and creating effective solutions for their clients. The dedicated team behind Feedier is often praised for their passion and level of support, which reflects positively on the software's effectiveness. Businesses looking to provide user incentives for survey completion are suggested to consider using Feedier. Furthermore, users appreciate the great price of the product and value its regular updates based on user feedback. Overall, Feedier is considered a good product and an excellent tool for obtaining feedback from clients.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
September 21, 2022
Great Feedback Collection Platform
The better you understand your customers, the more likely you are to succeed in your marketing endeavors. I use Feedier to analyze collected data and help gain new insights to improve the customer experience. I highly recommend anyone running a business to use this survey collection tool.
- Easily Customize Landing Feedback Page
- Great Display and Generation of Feedback Results
- Different Collection Types
- Sending SMS & Email campaigns to Recipient - it is a bit challenging to import contact information
- More option to customize the footer area
- Generation of Results
- Able to Easily Collect Feedback
- Survey Templates
78%
7.8
- Able to improve pricing strategies resulting in 50% increase in purchase
- Reduce the need to employ research staff, reducing costs.
- Speed up the process of collecting and analyzing results
Feedier survey tool has better report generation and brand customization. Feedier offers a lot of features that lets you customize your surveys as you see fit. You are able to choose different styles for every single section of the survey. You also have the option of adding your own questions to the survey template. On top of that, you can add images and gifs to the landing page. There's also a great feature that lets you send customized emails out to each individual survey taker.