Fetch Reviews

3 Ratings
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Score 2.1 out of 100

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June 11, 2019
Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
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We use Fetch to allow employees in multiple regions to submit expenses to a central accounting team. This allows us to save employees' time in tracking and submitting expenses. It helps to standardize expense reports and saves paper. While Fetch doesn't track mileage or other expenses directly, it gives a single 'portal' for an employee to track their expenses.
  • Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
  • Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
  • Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.
  • Desktop usage: Fetch is very much geared toward its smartphone app. While there is a desktop browser interface, it is limited and not at all straightforward.
  • Detail: The framework of the system used by Fetch was logical and worked well, though it was a bit limited. For example, submitting mileage was the same as submitting meal expenses.
  • Historical data: The accounting team could easily view historical expense data for employees, but the manager of a team was not able to get this detail with their user permissions.
Fetch was a great upgrade for us when we started using it since we were moving from a paper/email based manual expense system. It would probably work well for a smaller company with a few departments. We pretty quickly hit a wall with it where it essentially met our needs, but we had to live with many limitations. Again, it was an improvement from a manual expense system, but there could have been more detail to the expense reporting options to handle standard situations. A few months ago Fetch announced that they were ceasing operation. I'm not sure if they were shifting directions or if they got acquired, but the expense reporting system we used went away.
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March 07, 2018
Rachel Walter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Our organization purchased Fetch to streamline expense reporting and management within the company. Individuals on our team travel frequently, make business-related purchases for our fulfillment operations, the list goes on. We were submitting spreadsheets with receipts attached in monthly emails to my business partner / our CFO, who proceeded to categorize and reimburse everyone after going through the submissions. It was a headache for everyone involved. We did some digging online and came across Fetch, signed up for the 14 day free trial and haven't looked back. Our entire team can now submit expense data on the fly, in real-time to our CFO, who can instantly approve them for reimbursement at the end of the month.
  • Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
  • Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
  • Email receipt capability - You can just email receipts to receipts@fetchmoney.com and it automatically connects to your account
  • International currency capability
  • Sage integration
We are a small company (15 employees) but we travel quite a bit, and often have to make business-related purchases on our own accounts. Fetch has been perfect for us at this stage of our business. Our CFO has found it simple and easy to manage with 15 total users. I cannot speak to how successful a larger operation would be at implementing this, but have no reason to think it wouldn't be straightforward to scale within a larger company.
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March 07, 2018
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use Fetch to reimburse our employees for out-of-pocket expenses. It is used across the whole company - about 10 people submitting expenses in a given month, 3 approvers (department heads) and one accounting user who makes the payments, runs the reports and integrates them into Quickbooks.

In the past, we let people email receipts or 'self-built' expense reports with tables in Excel; and then we had to cut each person a check whenever we wanted to pay them back. Now, employees have the Fetch mobile app and simply take pictures of receipts; when the manager approves an expense it gets paid out to their bank account automatically via Fetch.
  • Simplicity - employees just take a picture of a receipt and select a category - that's it, nothing more to do
  • Automation - Fetch automatically pays the employee back once an expense is approved (debits the company bank account and transfers it into the employee's bank account via ACH)
  • Real-time - employees don't need to wait until the end of the month or something like that to send an expense report in, but they do it real time, which also gives the accounting department real-time visibility into outstanding expenses
  • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
  • Needs to have employees install the iPhone or Android app
Especially in a small team, where we trust our employees and just need a simple way to deal with a tedious process, Fetch is great!
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Fetch Scorecard Summary

What is Fetch?

Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app.

The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses.

The vendor’s value proposition is that the sleek mobile app combined with customizable approval flows make Fetch a must-have for small teams who don't want to break their budget with expensive expense reporting tools with bells and whistles they don't need.

Categories:  Expense Management

Fetch Features

Has featureSmart expense batching
Has featureInstant receipt processing
Has featureIn app employee-admin messaging
Has featureCustomizable approval flows and expense categories

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Fetch Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Team$9.95per active user

Fetch Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Fetch Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Fetch Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web