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What is Fetch?

Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the…

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Users of this software have found it to be incredibly useful for a variety of tasks. One key use case is the ease of large file downloads …
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  • Free Trial
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  • Premium Consulting/Integration Services
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Product Demos

The Fetch Tool Full Demo


Auto-Fetch 5000 Demo


How to Set Up Sku Fetch to List to eBay Without API Access Using File Exchange


Fetch tool full demo


Fetch! Demo Video with Structure Sensor

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Product Details

What is Fetch?

Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app.

The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses.

The vendor’s value proposition is that the sleek mobile app combined with customizable approval flows make Fetch a must-have for small teams who don't want to break their budget with expensive expense reporting tools with bells and whistles they don't need.

Fetch Features

  • Supported: Smart expense batching
  • Supported: Instant receipt processing
  • Supported: In app employee-admin messaging
  • Supported: Customizable approval flows and expense categories

Fetch Screenshots

Screenshot of View, approve and pay expenses in Fetch's user-friendly admin dashboardScreenshot of Know exactly how much money you're owed and when it's in your bank accountScreenshot of Customize your company's expense categoriesScreenshot of Message through the app for easy expense clarificationScreenshot of Easily track mileage and apply your company's mileage reimbursement rate

Fetch Video

Bring your expense reporting and employee reimbursements into the 21st century. Fetch is an employee reimbursement tool built for speed, simplicity and above all else, for teams your size. We built Fetch to cater to teams with less than 50 employees. In doing so, we've been ab...
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Fetch Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Fetch Customer Size Distribution

Small Businesses (1-50 employees)80%
Mid-Size Companies (51-500 employees)15%
Enterprises (more than 500 employees)0%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this software have found it to be incredibly useful for a variety of tasks. One key use case is the ease of large file downloads from a file server on campus using sftp. Users appreciate the ability to simply drag-and-drop files and navigate with the keyboard, which saves them time and makes the process much more efficient. Another use case is transferring large files without having to rely on physical media. Users rely on this software to transfer files such as installers, web pages, eblasts, and supporting images easily, avoiding the need to mail CDs or other physical storage devices.

Fetch also proves valuable for updating files on web servers, securely backing up files from workstations to servers, and even sending large print jobs to vendors. It allows users to upload PDFs or image graphics for mass-sending through network marketing companies, saving time and eliminating the need for navigation through control panel menus. Additionally, Fetch simplifies website updates for clients by providing a single login instead of individual admin logins. Users appreciate how Fetch streamlines the connection to FTP for uploads and downloads, allowing them to easily resume uploads if needed. This software also helps users maintain an organized database of files on websites, making it a go-to tool for technology departments that need to manage photos and PDF documents. Finally, Fetch simplifies expense reporting and management within companies by enabling real-time submission of expense data for instant approval and reimbursement. Employees in multiple regions can submit expenses using Fetch, saving time and standardizing the process for the central accounting team.

Users frequently recommend Fetch for its affordability, user-friendly interface, and efficient file transfer capabilities. They find Fetch to be a cost-effective option for securely uploading files to an FTP. Users appreciate the program's intuitive drag-and-drop functionality, which simplifies the transfer of large files or entire folders. The solid user interface and extensive support forum also contribute to its positive user experience. Many users have used Fetch for a considerable number of years without encountering any issues and appreciate not having to purchase upgrades or pay additional fees. They believe that Fetch is an essential tool for anyone working with multiple websites and consider it the best FTP software for Macs. The fact that Fetch has been around since 1989 and continues to improve its features and user interface further reinforces their recommendation. Users often suggest Fetch to friends and colleagues due to its capability and usability. Additionally, freelancers find Fetch's ability to save items directly to their server particularly advantageous.


(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Our Technology department uses Fetch to maintain files on our website. It allows us to keep an organized database of files—mostly photos and PDF documents needed by people accessing our website. It's a quick and simple application that requires little training on the user end.
  • Quick uploads
  • Easy to access the file links.
  • Dependable: Doesn't crash or get hung up during transfers.
  • The UI could use a refresh.
  • I'd like to see a place to save connections rather than accessing from "recent connections" every time I open Fetch.
We use Fetch alongside our website that's built on WordPress. We have some databases set up on our site that pull from Fetch folders, and in some other places on the site, we simply link to files we have stored on our server through Fetch. There is nothing fancy about Fetch—it just gets the job done!
Expense Management
Payment Management
  • Fetch saves us time while working on our website.
  • The low cost of Fetch saves on our overall budget.
Fetch is just simpler and works well for all the applications we require out of it. The price point is low and we don't really have any reason to shop around or find something else unless a new version of macOS becomes incompatible with Fetch.
Score 2 out of 10
Vetted Review
Verified User
We use Fetch to allow employees in multiple regions to submit expenses to a central accounting team. This allows us to save employees' time in tracking and submitting expenses. It helps to standardize expense reports and saves paper. While Fetch doesn't track mileage or other expenses directly, it gives a single 'portal' for an employee to track their expenses.
  • Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
  • Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
  • Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.
  • Desktop usage: Fetch is very much geared toward its smartphone app. While there is a desktop browser interface, it is limited and not at all straightforward.
  • Detail: The framework of the system used by Fetch was logical and worked well, though it was a bit limited. For example, submitting mileage was the same as submitting meal expenses.
  • Historical data: The accounting team could easily view historical expense data for employees, but the manager of a team was not able to get this detail with their user permissions.
Fetch was a great upgrade for us when we started using it since we were moving from a paper/email based manual expense system. It would probably work well for a smaller company with a few departments. We pretty quickly hit a wall with it where it essentially met our needs, but we had to live with many limitations. Again, it was an improvement from a manual expense system, but there could have been more detail to the expense reporting options to handle standard situations. A few months ago Fetch announced that they were ceasing operation. I'm not sure if they were shifting directions or if they got acquired, but the expense reporting system we used went away.
  • Ease of use: Fetch saved time for our employees when entering and submitting expenses.
  • Organization: Compared with a manual expense system, Fetch cleaned up the paperwork and emails that our accounting team had to sort through.
  • Reduced frustration: Employees had an easier time tracking and submitting expenses with Fetch, so they didn't have to spin wheels doing busywork.
We moved to Zoho Expense after using Fetch. While fetch was an upgrade from our manual expense system, Zoho has a much more granular set of options for expenses. Also, Zoho has a mobile app and a fully featured desktop browser interface. This means users can use either or both mobile and desktop for managing expenses.
Score 10 out of 10
Vetted Review
Verified User
We use Fetch to reimburse our employees for out-of-pocket expenses. It is used across the whole company - about 10 people submitting expenses in a given month, 3 approvers (department heads) and one accounting user who makes the payments, runs the reports and integrates them into Quickbooks.

In the past, we let people email receipts or 'self-built' expense reports with tables in Excel; and then we had to cut each person a check whenever we wanted to pay them back. Now, employees have the Fetch mobile app and simply take pictures of receipts; when the manager approves an expense it gets paid out to their bank account automatically via Fetch.
  • Simplicity - employees just take a picture of a receipt and select a category - that's it, nothing more to do
  • Automation - Fetch automatically pays the employee back once an expense is approved (debits the company bank account and transfers it into the employee's bank account via ACH)
  • Real-time - employees don't need to wait until the end of the month or something like that to send an expense report in, but they do it real time, which also gives the accounting department real-time visibility into outstanding expenses
  • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
  • Needs to have employees install the iPhone or Android app
Especially in a small team, where we trust our employees and just need a simple way to deal with a tedious process, Fetch is great!
  • The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
  • Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.
Rachel Walter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our organization purchased Fetch to streamline expense reporting and management within the company. Individuals on our team travel frequently, make business-related purchases for our fulfillment operations, the list goes on. We were submitting spreadsheets with receipts attached in monthly emails to my business partner / our CFO, who proceeded to categorize and reimburse everyone after going through the submissions. It was a headache for everyone involved. We did some digging online and came across Fetch, signed up for the 14 day free trial and haven't looked back. Our entire team can now submit expense data on the fly, in real-time to our CFO, who can instantly approve them for reimbursement at the end of the month.
  • Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
  • Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
  • Email receipt capability - You can just email receipts to and it automatically connects to your account
  • International currency capability
  • Sage integration
We are a small company (15 employees) but we travel quite a bit, and often have to make business-related purchases on our own accounts. Fetch has been perfect for us at this stage of our business. Our CFO has found it simple and easy to manage with 15 total users. I cannot speak to how successful a larger operation would be at implementing this, but have no reason to think it wouldn't be straightforward to scale within a larger company.
  • Employee time spent doing ongoing tracking and submitting of receipts is difficult to quantify, but any time spent doing something that can be automated is time worth recovering for an organization.
In my previous role our company used Concur. Compared to Concur, Fetch is far simpler and easier to implement for a smaller organization like ours.
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