Overview
What is Field Nation?
Field Nation is a labor marketplace for IT field service, connecting companies and skilled technicians to do on-site field service work across the nation.
Pricing
Plus
Flat rate fee
Premier
Savings at incremental spend milestones
Enterprise
Call for price
Entry-level set up fee?
- Setup fee optionalOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Field Nation?
Field Nation Features
- Supported: Enables direct relationships with skilled technicians
- Supported: Covers new verticals and locations
- Supported: Offers real-time visibility into what’s happening on-site
- Supported: Built-in risk management
- Supported: Processing fee savings at incremental spend milestones
- Supported: Expanded talent, work and risk management features
- Supported: Market intelligence that helps win the next RFP
- Supported: Additional insurance options for maximum coverage
Field Nation Video
Field Nation Integrations
- Salesforce Field Service
- Salesforce Service Cloud
- ServiceNow IT Service Management
- Quickbase
- ConnectWise ScreenConnect
- Datto Autotask PSA
- Zuper
- Freshdesk
- NetSuite ERP
- Fieldpoint
- FSM Global
- Zendesk for Service
- Client API
Field Nation Competitors
Field Nation Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States, Canada, Mexico |
Supported Languages | English |
Comparisons
Compare with
Reviews
Community Insights
- Use Cases
- Business Problems Solved
- Return on Investment
- Pros
- Cons
- Recommendations
Field Nation helps businesses find skilled technicians nation-wide while freelancers have access to projects they would not have otherwise. Customers have stated its user-friendly interface, resources, background checks, and search functions in particular stand out for their use cases. Additionally, Field Nation’s customer service team provides quick turnaround times on support issues.
One of the most common use cases for Field Nation is when businesses need to quickly scale up their IT teams. With Field Nation’s platform, businesses are able to easily hire technicians from all 50 states on short notice. The platform also offers many features such as job templates for various job types, reviews and profiles of each technician, and an intuitive portal where users can pay via credit card or bank account if needed.
Another common use case is distant customers who don't have access to local techs or those who need specific skills driving down prices. With Field Nation, users are able to source skilled technicians remotely at competitive rates with no overhead costs like insurance or equipment fees related to traditional hiring options.
Despite the benefits of using Field Nation some customers have encountered drawbacks such as having payments ready up front before signing up providers and difficulty building search filters while searching for providers. Additionally there are complaints about unreliable technicians, low balling buyers pushing down prices, and pushy sales people trying to get more jobs done than necessary. Some customers encountered dishonestly claiming work was completed when it wasn't, and a 10% fee taken from contractors by Field Nation which could significantly reduce wages in some cases . Despite these complaints overall customers experience satisfaction with the product and would recommend it as a viable option.
Field Nation is a platform that has been highly valued by users for its ability to solve the problem of finding dependable freelance work. Customers appreciate the platform's consistent offering of a wide range of available work opportunities, allowing them to easily find additional staff when needed. The product has been particularly valuable for users in small telco jobs across the country, where it helps them find technicians and troubleshoot wiring equipment. Users have also found value in accessing equipment they have lost access to and solving end user client issues, leading to future prospects. The platform is useful for organizations with limited resources in the USA, allowing them to scale quickly and meet customer demands. Additionally, Field Nation helps businesses save costs by avoiding travel expenses for on-site work and streamlines business processes by enabling scheduling and payment of technicians in one place. Overall, users appreciate the convenience and efficiency of finding technicians on the platform rather than searching on their own.
Users find Field Nation user friendly and easy to navigate, with helpful support when setting up the platform. The mobile app has been difficult to use but customers appreciate the ability to expand their IT team beyond brick and mortar offices and find techs almost anywhere. They enjoy being able to get access to skilled technicians quickly, on short notice and affordably. Customers also benefit from resources, background checks for technicians, search functions, no penalty for canceling jobs and the ability to pay by credit card. On the other hand, issues such as counter offers, glitches in Flightboard feature, slow loading times, billing setup issues are common complaints. Additionally, there is a fee of 10% taken from technicians’ pay after completion and money can be taken out of their account if a job is canceled late. Despite these drawbacks customers have had largely positive experiences; they believe that Field Nation provides an excellent return on investment given its immediate support and plethora of skilled technicians which helps businesses quickly scale up without carrying burden costs.
Users appreciate the following common pros:
- User-Friendly Interface: Field Nation offers an intuitive interface that makes finding technicians and job templates easy.
- Immediate Support: Customers are impressed with the fast response time from support staff when needed.
- Access to Technicians Nationwide: Field Nation provides access to technicians in all 50 states, allowing businesses to quickly scale up without carrying burden costs.
There are some common cons reported by customers when using Field Nation:
- Counter offers from buyers: buyers often make counter offers after viewing the terms of the jobs offered by freelancers which can be frustrating for those with tight deadline constraints
- Glitches in Flightboard feature: reports of slow loading times and unexpected hangups which can disrupt workflow
- Expensive fees: 10% fee taken from contractors for each job completed may be prohibitively expensive for some freelancers
Users recommend utilizing Field Nation's support team for assistance. They have found the support team to be terrific and responsive, providing quick and helpful responses to any inquiries or issues.
Many users suggest trying out Field Nation as a platform for contracting, especially for retail and commercial purposes. They have found it to be a great resource for finding good people who can complete jobs right the first time. Additionally, they encourage everyone to use Field Nation and be on the platform to offer their services.
Several reviewers advise being careful when selecting technicians on Field Nation, as there may be unqualified pros on the platform. They also mention the costs and time involved in setting up Field Nation, so it is important to be aware of these factors before getting started. However, they consider Field Nation a great place to find talent in various industries and commend its user-friendly website interface.