Name: FieldAware
Rating: 4 (1 reviews)
Author: FieldAware

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Contract Management

Enterprise Legal Management

Environmental Health and Safety (EHS)

Meeting Management

Procurement

VoIP

Enterprise

Accounting

Expense Management

Spend Management

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Cost Management

Cloud Storage

Component Content Management

Converged Network Adapters (CNAs)

Data Center Infrastructure Management

Data Observability

Data Pipeline

Extended Detection and Response (XDR)

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Managed Print

Network Performance Monitoring

Password Management System

Release Management

Remote Support

Session Border Controllers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Creative Collaboration

Direct Mail Automation

Email Marketing

Gamification

Intent Data

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Headless eCommerce

Multichannel Retail

Presales

Sales Intelligence

Sales

Certificate Lifecycle Management

Security

Architecture

Commercial Drone

Construction Accounting

Hotel Management

Loan Servicing

Oil and Gas

Public Sector Software

Telemedicine

Vendor Neutral Archive (VNA)

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Jobber

Jobber - Field Service Software

ServiceNow Customer Service Management

ServiceNow

e-automate

ECI Software Solutions

Salesforce Field Service

Salesforce

ServiceTitan

Mhelpdesk

ServiceMax

Kickserv

SAP Field Service Management

Simpro

Simpro Software

FieldAware is a software that has been praised by users for its ease of use and ability to streamline field service operations. Users have found that the software makes it easy to dispatch field technicians, allowing them to efficiently manage their teams on a day-to-day basis. With FieldAware, users can easily locate associates for mid-day dispatches, leading to improved efficiency and faster response times.

Another key problem solved by FieldAware is the ability to export and import time sheets into payroll systems. Users have reported that this feature greatly improves efficiency by automating the process and eliminating the need for manual data entry. Additionally, the software allows users to track scheduled jobs and keep detailed records of completed jobs, increasing back-office efficiency.

While some users have had concerns about FieldAware's lack of customization options and the need to change their processes to fit the software, others have found value in the ability to customize fields to meet their specific industry or company needs. FieldAware also offers technical support which has been helpful for many users, providing quick and clear responses to their inquiries.

However, there have been challenges reported by some users regarding FieldAware. Integration options with other systems are limited, causing frustration for those who rely on seamless integration with their existing tools. Additionally, users have experienced difficulties with licensing practices and inconsistent customer service experiences.

In conclusion, FieldAware has proven beneficial for many businesses in industries like construction, helping them schedule jobs and keep their crew leaders informed. The software provides good standard features and stability, but some users have encountered issues with customization options, integration limitations, and customer service.

Easy to use and navigate: Many users have found FieldAware to be easy to navigate and use for dispatch purposes. They appreciate the software's visual layout, which is easy to read and makes dispatching quick and efficient. The dispatch board in FieldAware is particularly user-friendly, requiring very little training for users.

Efficient organization and scheduling: FieldAware provides excellent organization of jobs, scheduling, invoicing, and reporting. Users find that the software's nice big list of jobs makes it easy to organize and categorize customers. The scheduler in FieldAware is also highly praised as it allows businesses to keep track of technician locations effectively. Moreover, the itemizer feature helps technicians better organize parts cost, leading to improved efficiency.

Quick setup and continuous improvement: Reviewers are pleased with the quick setup and implementation process of FieldAware, allowing businesses to start using it without much delay. Furthermore, they appreciate that the company continuously improves the software by releasing updates that greatly enhance its usability. These updates make FieldAware less clunky and introduce features like background syncs.

Difficulty Syncing with QuickBooks and DOMO Issues: Some users have experienced difficulty syncing FieldAware with QuickBooks, resulting in inaccurate DOMO reports. This has been a common issue reported by multiple reviewers, impacting their ability to generate accurate financial and operational reports.

Inadequate Support and Communication: Several users have mentioned that reaching out to FieldAware for support is challenging, with some stating that they cannot get in touch with anyone for help. The lack of responsive customer support has negatively impacted the user experience and hindered problem resolution.

Software Updates Causing Problems: Users have reported that updates to the software often cause problems and disrupt the syncing process. Multiple reviewers have expressed frustration about these issues arising after updates, which can lead to inefficiencies in their workflow and require additional time and effort to resolve.

FieldAware is a field service management solution. Some key features include: Scheduling and Dispatch, Invoicing, and Work Order Management.

Jobber is field service management software from the company of the same name in Edmonton, Alberta.

Connect

Grow

Plus

Core

Connect (individual)

Grow (individual)

Silver

Gold

Free

Bronze

Jotform

FieldAware

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

CentralBOS + FieldAware Intergation Demo

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Field Service Management Software

FieldAware

Overview

What is FieldAware?