TrustRadius Insights
FieldEZ's field force automation provides a range of solutions that address the complex problems faced by technicians and management in …
Starting at $8 Per User Per Month
View PricingOverview
What is FieldEZ?
FieldEZ is a field service management software that works on multiple mobile platforms (iOS, Android, Windows). FieldEZ contains all basic field management functions including scheduling, dispatch, invoicing, billing, e-signature, reporting, etc. Some key features include: Lead/Service Ticket Management, Configurable Business…
Recent Reviews
Leaving a review helps other professionals like you evaluate Field Service Management Software
Be the first one in your network to review FieldEZ, and make your voice heard!
Get StartedPricing
31-50 Users
$8.00
Cloud
Per User Per Month
16-30 Users
$10.00
Cloud
Per User Per Month
1-15 Users
$12.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Product Demo
YouTube
Product Details
- About
- Competitors
- Tech Details
What is FieldEZ?
FieldEZ Features
- Supported: Feature rich field agent scheduler and dispatcher
- Supported: Offline synchronisation
- Supported: Easy to configure workflows
- Supported: Support for numerous industries and use cases
FieldEZ Competitors
- ServiceMax
- FieldAware
- ClickSoftware
FieldEZ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
FieldEZ's field force automation provides a range of solutions that address the complex problems faced by technicians and management in streamlining processes. FieldEZ offers an end-to-end solution for businesses that need to manage their resources efficiently, reduce manual work, and track tasks in real-time. With FieldEZ, companies can optimize their field operations by integrating various departments, from sales to service, and customizing workflows tailored to meet their specific business needs.
The app enables real-time updates from the field team, call logging data updates, and troubleshooting on the go. This makes it easy to get updates on field activities and fulfill customer requirements with ease. The native mobile app for employee management has a seamless UI/UX on Android and iOS, which features routing, location tracking, chat and collaboration, attendance and leave management. These features help manage technicians' schedules, communication, invoicing data and resolve issues of getting real-time updates, ticket scheduling while providing better last-mile visibility.
Overall, FieldEZ is a great product that can be molded to fit a company's needs with its user-friendly interface eliminating the reliance on paperwork orders while increasing productivity and efficiency. The app is cohesive space to document all client interaction and helps businesses reduce time to invoice customers and expenses while improving customer connect.
User-friendly interface: Many reviewers have praised the software's user-friendly interface, with an intuitive GUI that simplifies tasks and improves the user experience. The ease of use allows non-technical staff to get started quickly and easily, making it accessible to businesses that may not have a lot of resources to invest in expensive software solutions.
Configurability: Reviewers have commended the product for being highly configurable, which means that it can be customized to meet the unique needs of different businesses, making it a valuable asset for enterprises with varying requirements. This feature has been highlighted by several users as one of its main advantages.
Helpful support team: The software's helpful support team has been praised by many reviewers for being responsive and providing timely resolutions to user issues, which is a critical aspect of any tech product. Users appreciate having access to an efficient support system that can help them troubleshoot problems and ensure they are utilizing the software effectively.
Syncing: Users have reported difficulties with syncing data, including network syncing issues and slow status updates due to poor connectivity. Some users have also experienced issues with syncing after doing a backup in the server.
Design: Some users found the layout and color scheme of the software to be unappealing, while others reported design limitations in fields and workflow.
Compatibility: Several users have reported compatibility issues with newer iPhone and iPad models, which can make it challenging to use FieldEZ efficiently.
Users have recommended the app for its user-friendly interface and easy accessibility, as well as for managing business and field services. They have found the app to be well thought out and highly recommend it. Additionally, users suggest that the app is a good choice for field force management, customized CRM, and field services software. Several users have also suggested reaching out to customer service for specific product utilization. Overall, users recommend giving the app a try and believe it should be recommended to all business owners and the field service community.