Figtree General Insurance Claims

Figtree General Insurance Claims is a robust claims and incident management system designed to streamline claims handling processes and enhance customer service for insurance companies and claims management businesses. It caters to organizations of all sizes, including small, medium, and large enterprises. Insurance companies, third-party claims administrators, local and state government bodies, banks, as well as airlines, leisure, and tourism operators can benefit from the features and functionalities offered by Figtree General Insurance Claims.

Key Features

Workers' Compensation Management: This software solution facilitates the management of workers' compensation claims, supporting regulatory reporting and streamlining the return-to-work process for injured employees.

Insurance Claims Management: This claims and incident management system centralizes and streamlines the entire claims management process, covering incident reporting, policy inquiries, loss adjustment, reserves, payments, recoveries, and communications.

Safety Management: This safety management software aligns with ISO 45001 standards and provides tools for capturing, tracking, and effectively managing workplace incidents, supporting safety measures implementation and compliance with safety regulations.

Fleet Management: This integrated solution helps in-house fleet managers manage assets across their lifecycle, including vehicle pool booking, capturing running costs electronically, and facilitating asset acquisition, maintenance, and disposal.

Enterprise Risk Management: This scalable risk management solution, designed around ISO 31000, consolidates disparate data and provides a consistent workflow framework for risk reporting, analysis, and control. It helps identify, assess, and mitigate risks that could impact the organization.

Life and Disability Claims: This versatile solution is compliant with Australian regulations for life insurance and disability claims management. It centralizes claims-related information, streamlines claims processes, and facilitates customer service through integration with other systems.

Cloud and Hosting Services: This secure cloud service allows real-time access to Figtree General Insurance Claims from anywhere via the internet. It eliminates the need for upfront infrastructure investment, reduces running and upkeep costs, and provides rapid software deployment and delivery.

Claims Optimization: This managed BPM service aims to enhance the efficiency and accuracy of claims management by automating tasks, enabling better collaboration among stakeholders, and providing real-time visibility into claims status.

Paperless Office and OCR: This feature includes optical character recognition (OCR) software and smart email processing solutions. It automates data entry, updates relevant data fields, and indexes and stores processed documentation, making it easily accessible for future reference or file sharing.

Claims and Risk Analytics: This feature offers comprehensive claims and risk analytics capabilities, enabling insurance organizations to analyze claims, manage reserves, assess policy coverage, and make data-driven decisions based on risk intelligence.