Filecamp Reviews

2 Ratings
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Score 8.4 out of 100

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July 20, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Filecamp has been extremely effective in cataloging our vast library of images and other marketing assets into a single place and has saved us a ton of money and time.

Extremely easy to get up and running, and use, especially for a non-technical person. Very flexible, and a rich set of functionality. Pricing model is very reasonable. Great experience for the end user, with intuitive functionality, easy to follow navigation, and user friendly interface. We'd highly recommend this product.
  • Customization and branding.
  • Easy to use.
  • The features you need – not more.
  • Our team loves it.
  • Unlimited users.
  • A good price.
  • We are missing an InDesign plugin.
  • Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
  • Custom thumbnails too complicated to create.
Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.

There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.
The support and customer service staff are absolutely wonderful! The continuous improvements to the platform almost every month show their continued commitment to evolving the platform.
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September 19, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Filecamp provides our online file repository for digital marketing collateral and other similar assets, both for internal and external (suppliers, resellers) use, as well as for linking to from our websites.
  • Very fast and helpful tech support.
  • Easy-to-use interface.
  • Advanced features.
  • No major shortcomings, especially now with the new version.
Filecamp is a cost-effective one-stop-shop solution for online file management.
Extremely fast and helpful support. Our problems get solved in a matter of minutes!
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What is Filecamp?

Filecamp is a cloud-based Digital Asset Management (DAM) solution with unlimited users. According to the vendor, with Filecamp users can showcase and share files with clients or with other parts of the organization. Customers can have their own custom branding and password protection if required. Using different download presets, anyone can be allowed to quickly download the right resolution of images.

Filecamp is designed to make it easy to organize and search thousands of rich media files.

Filecamp Features

Has featureGranular access control – your users will only see the files and folders you give them access to.
Has featureMultiple themes – take custom branding to a whole new level.
Has featureKeywords/Tags – read, write and edit metadata for most types of digital media files
Has featureAuto tags – let Filecamp automatically analyse and tag your images to improve search and discovery.
Has featureLabels – add labels to your files for rating, easier indexing or proofing purposes.
Has featureAdvanced download – you can download in the original format or download in a lower resolution on the fly.
Has featureOnline proofing – invite your clients and partners to review and comment on your media files.

Filecamp Screenshots

Filecamp Video

This 90 seconds video will quickly take you through some of Filecamp's most used and popular features.

Filecamp Downloadables

Filecamp Competitors

Filecamp Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basic$29per month
Advanced$58per month
Professional$89per month

We offer 3 plans to meet your needs and budget. All plans comes with unlimited users and free bandwidth. Don’t worry, you can upgrade, downgrade, or add storage to your account at any time. No startup fees or other hidden fees!

Filecamp Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
25%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
25%

Filecamp Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Filecamp Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Filecamp's best feature?

Reviewers rate Support Rating highest, with a score of 9.1.

Who uses Filecamp?

The most common users of Filecamp are from Small Businesses and the Marketing & Advertising industry.