FileZilla

Positive impact on ROI as it's free.

No negative impact on ROI.

Saved time

Worry free secure transfers

Low cost to implement

Allowed us to reduce software costs

Once configured it is easy for end users to transfer files thus reducing security issues and emails from clients

Reduced overall costs by streamlining the document collection process

Wasted time uninstalling spyware/adware

I dont have hard numbers, but we would be very unlikely to switch to another FTP client.

We no longer waste time re-keying words and making a lot of mistakes.

The customer service, however, is really bad to non-existence unless we pull punches by complaining to the vendor who originally brought FileZilla to us.

There is, apparently, no technical support from this organization. Thus, if we hire someone who is not familiar with coding parameters and does a copy-paste function from a Microsoft Word document, the person then has to figure out how to get rid of all the macro coding which we don't use. It slows down the entire process which causes our design costs to escalate quickly which we can't, honestly, bill the customer for that error.

Software is free, so no investment required

Performs capably without a cost

Saved us from having to purchase a paid product

Price is definitely a positive. The free version of FileZilla handles the vast majority of use cases, and the Pro version is quite affordable if you need the extra integration with filesharing services.

Time saved because of the simple user interface is another positive.

Time wasted having to re-download is the only negative I've found, but even that is a minor, one time thing. When auto-update works correctly, you don't need to spend any time updating the client.

Speeds up the process of managing our files

We get what we need for basic FTP solutions.

FileZilla is or an FTP application like it is imperative to my business.

If there were a way to arrange and deploy backups within FileZilla, that would be a cool add-on for integration to other tools.

The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.

The return on investment is quick turnaround for updating files.

It is free from the developer.

It has regular updates.

Free and useful.

Little to no training required.

Allowed us to send large files without having to ship a CD to someone.

Shipping means money and time - this is so much quicker!

It's saved us money on consulting fees, which can be at least $100/hr, since we learned how to do it on our own.

It's better than our old FTP client.

It's free and opensource.

The fact that FileZilla is free is an immediate advantage over other filesharing applications when it comes to maintaining a tight budget.

FileZilla being open-source means that new updates and maintenance are also cost-free.

The fact that no licenses are required means zero capital expenditure, another bonus.

Due to the low (or no) cost of acquisition, filezilla is always our first choice.

It also saves on training costs and time as it is easy for end users to grasp and use.

It's reliable and stays up to date.

FileZilla provides a very inexpensive way for us to do a very common action.

It's a tool that is completely dependable and does exactly what it needs to do every time.

It's very easy for beginners to adopt and has many features even power users would want.

The free version has most of the basic but key features so there is no impact on cost. A must-have tool on your system.

For our need the free version of the server and client - the best choice.

Simplicity of usage - increases the performance of our employees.

Easy to manage users and groups. Easy to deploy a new FTP server in minutes.

It is a fast-acting tool.

It provides lots of options.

It could have more updates.

Positive: It helps on team productivity.