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Firebase

Firebase

Overview

What is Firebase?

Google offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage…

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Recent Reviews

Light and fast

10 out of 10
March 24, 2022
Firebase has been used in a lot of projects that our firm has developed, it has many great features that we use, but the most important …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Phone Authentication

$0.01

Cloud
Per Verification

Stored Data

$0.18

Cloud
Per GiB

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

Firebase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.

Reviewers rate Support Rating highest, with a score of 7.3.

The most common users of Firebase are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(134)

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Firebase has a mass amount of resources that can be found on various channels to find your answer to the problem. It's easier to get the problems fixed in minutes. If you're still having issues, the Firebase Support team is always happy to help get you the answers you're looking for to troubleshoot the problem.
Jeff Burslem | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Firebase Support is without a doubt the worst customer support experience I have ever had.

Their main skill appears to be copy/pasting articles from their Help sections and sending via email - or alternatively, sending links to articles that contradict each other (because the people at Firebase, BigQuery, and Google Data Studio don't really talk to each other).

They're also pretty tone-deaf on feedback and/or criticism.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is great, the only thing that can be improved is more relevant documentation around deeper use-cases and a more engaged community support around Firebase. Support is mostly self serve till you find a way to write to them. They don't have voice support as of now in India which might be helpful.
Robert Foreman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Like other Google tools and services, there is an extensive support page which has endless links and documentation by platform, by product, by development stage and by type of error or bug. If you can't find an answer, then you can file a support case. I haven't had to do this yet.
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