Firebase

Firebase

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
Firebase

Overview

Recent Reviews

Google Firebase

8 out of 10
April 01, 2022
We are using Firebase Authentication for backend services authentication and for users to authenticate on our app. We were facing an issue …
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Another great tool by Google

8 out of 10
March 31, 2022
We use Firebase as a supplemental product to Google Analytics. We have some pains around Google Analytics not being the best tool when it …
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Firebase, your mobile ally

10 out of 10
March 26, 2022
We use Firebase for SMS Authentication and settings management. It's great because it allows us to do that at the same time we send …
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Firebase is okay

7 out of 10
November 12, 2021
It's being used by the customer success team, data, and engineering team. We are able to track all of the data that is stored from our …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2020

Reviewer Pros & Cons

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Pricing

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Phone Authentication

$0.01

Cloud
Per Verification

Stored Data

$0.18

Cloud
Per GiB

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Firebase?

Google offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.

Firebase Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Firebase?

Google offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.

What is Firebase's best feature?

Reviewers rate Support Rating highest, with a score of 7.8.

Who uses Firebase?

The most common users of Firebase are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (97)

Ratings

Reviews

(1-7 of 7)
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Score 6 out of 10
Vetted Review
Verified User
Review Source
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Firebase has a mass amount of resources that can be found on various channels to find your answer to the problem. It's easier to get the problems fixed in minutes. If you're still having issues, the Firebase Support team is always happy to help get you the answers you're looking for to troubleshoot the problem.
Jeff Burslem | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
Firebase Support is without a doubt the worst customer support experience I have ever had.

Their main skill appears to be copy/pasting articles from their Help sections and sending via email - or alternatively, sending links to articles that contradict each other (because the people at Firebase, BigQuery, and Google Data Studio don't really talk to each other).

They're also pretty tone-deaf on feedback and/or criticism.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is great, the only thing that can be improved is more relevant documentation around deeper use-cases and a more engaged community support around Firebase. Support is mostly self serve till you find a way to write to them. They don't have voice support as of now in India which might be helpful.
Robert Foreman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Like other Google tools and services, there is an extensive support page which has endless links and documentation by platform, by product, by development stage and by type of error or bug. If you can't find an answer, then you can file a support case. I haven't had to do this yet.