Skip to main content
TrustRadius
Fireflies.ai

Fireflies.ai

Overview

What is Fireflies.ai?

Fireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

Read more
Recent Reviews
Read all reviews
Return to navigation

Pricing

View all pricing

Pro

$10

Cloud
per month per user

Business

$19

Cloud
per month per user

Enterprise

Custom

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://fireflies.ai/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user
Return to navigation

Product Demos

Fireflies & Pipedrive integration demo

YouTube
Return to navigation

Product Details

What is Fireflies.ai?

Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Its AI assistant, Fred, integrates with leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce.

Fireflies.ai Features

  • Supported: Recording
  • Supported: Transcription
  • Supported: Collaboration
  • Supported: Search
  • Supported: Integrations
  • Supported: Topic Trackers
  • Supported: Soundbites
  • Supported: Meeting Summaries

Fireflies.ai Screenshots

Screenshot of Screenshot of Screenshot of

Fireflies.ai Videos

What is Fireflies.ai
Fireflies.ai Platform Overview New

Fireflies.ai Competitors

Fireflies.ai Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Fireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

Fireflies.ai starts at $10.

Otter.ai, Gong, and Chorus by ZoomInfo are common alternatives for Fireflies.ai.

The most common users of Fireflies.ai are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, the software has received several recommendations:

  1. Consider reaching out to the developers and participating in the beta version if video is crucial for your business.
  2. Some users advise against using the software altogether.
  3. To enhance meeting organization and collaboration, users suggest integrating the software with Google Calendar.

Additionally, it is worth noting that some users feel the software is not necessary for non-professional meetings. These recommendations provide valuable insights into the software's capabilities and potential improvements.

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Deepak Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Fireflies.ai is a voice recognition tool that understands you better than the rest and predicts what you need before you even ask. It is built on the latest in AI, deep learning, and NLP technology, which helps users get their work done in less time while improving productivity in our organization.
  • It's very easy to use.
  • Easy to integrate
  • It automatically connects with my Zoom calendar meetings.
  • The transcript accuracy can be improved.
  • The pricing is also kind of expensive.
  • No video recording which for the price should be included.
fireflies.ai is a Voice as a Service (VaaS) platform that enables developers to build and deploy voice-enabled applications without the need for professional services or the burden of deploying and managing their own voice engine. Absolutely seamless to add to your calls. Basic configuration and there you go. The interface is amazing. They've almost idiot-proofed their UI.
  • Customer service is constantly improving and is quick and responsive.
  • Allows you to transcribe and convert speech to text in real-time.
  • The conversion is completely powered by AI and hence it's extremely fast, accurate and scalable.
When we used Chorus.ai in our organization, I thought the Analytics were worthless. Beyond the point I made earlier about using the iOS app doesn't count towards your Engagement score, the only way calls are correctly counted is to the Rep who set up the call. I manage a team of Sales Engineers who support Sales Reps, who typically set up the Zoom session. Chorus.ai doesn't show any stats on my team. However, Fireflies.ai is a virtual assistant that helps you manage your business. It recognizes voice commands from the user and turns them into tasks.
March 16, 2022

Quick and Sick Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used it to transcribe virtually all forms of communication
  • Accurate recording
  • Clean UI
  • Support
  • Lag sometimes
I used it for two main reasons - to receive coaching from my managers, and to record and listen back to sales calls. More often for coaching, as some other software were more often utilized for sales calls (not necessarily because they were better, however).
  • Coached far more accurately
  • Sped up improvement as a rep
I think Fireflies is easier to use than Gong. It may not have as many features (that I could tell, at least), but it was way quicker and easier to use.
Gong, Salesforce Lightning Platform (formerly Salesforce App Cloud), Salesloft
Return to navigation