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Firstup

Firstup
Formerly Dynamic Signal + SocialChorus

Overview

What is Firstup?

Firstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used…

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Learn from top reviewers

Get Firstup for your Employee Advocacy Program

Rating: 10 out of 10
November 24, 2021
IncentivizedVetted ReviewVerified User
We use Firstup as our Employee Advocacy Program at PD. We use this platform to get our employees to share company news, job openings, blogs, product launches, and other announ...
Continue reading
Anat Hazanchuk
Manager - Marketing
Sr. Social Media and Content Manager
PagerDuty
Firstup1 year of experience

Dynamic and Determined

Rating: 7 out of 10
October 7, 2020
Vetted ReviewVerified User
Firstup is an optional communication tool for employees across our large organization. This tool helps us share news and other important messages with employees who are not si...
Continue reading
Verified user
Manager
Firstup4 years of experience

World's Finest Employee Communications App: Firstup!

Rating: 10 out of 10
October 2, 2020
IncentivizedVetted ReviewVerified User
Firstup delivers consistent, real-time communications to our team of employees whether working in the plant or in the office. We used to rely on a combination of emails and po...
Continue reading
Raleigh Decker
Director - Corporate
Senior Director of Communications
World's Finest® Chocolate
Firstup1 year of experience

One year in and building a better partnership

Rating: 8 out of 10
August 31, 2020
IncentivizedVetted ReviewVerified User
Firstup is being used by our whole organization. It is our primary means of communication with employees. We also use the quick links as an entry point to many essential syste...
Continue reading
Ben Peck
Analyst - Information Technology
System Administrator
Cherokee Nation Businesses
Firstup1 year of experience

Dynamite Firstup!

Rating: 10 out of 10
August 26, 2020
IncentivizedVetted ReviewVerified User
Firstup is used by our sales teams, marketing team, and execs to build brand awareness about different specialty services we provide, case studies we have done, and company ne...
Continue reading
Jordan McDaniel Hinkebein
Director - Marketing
Marketing Director
Hilldrup
Firstup4 years of experience
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Pricing

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Firstup

Firstup

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What is Firstup?

Firstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Firstup?

Firstup (formed from the merger of Dynamic Signal & SocialChorus in 2021) is an Employee Communication and Engagement Platform, committed to creating a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. From factory workers and field employees, to knowledge workers in any time zone, the vendor says hundreds of companies across every industry use Firstup’s web, desktop, and mobile applications to build aligned, productive, and actively engaged communities and employee advocates.

With Firstup, users can:
- Connect employees with the right information and resources they need to succeed.
- Communicate across channels so every message hits its mark.
- Enable employee advocacy and recruiting with quick, intuitive social sharing.
- Create an engaged community and collect actionable feedback.
- Reach deskless employees with an award-winning employee app.
- Measure everything to demonstrate value and optimize your strategy.

Firstup integrates with enterprise systems such as Microsoft’s SharePoint, Microsoft Teams, Slack, Azure Active Directory, Salesforce, Workday, and Oracle HCM. Global organizations use Firstup’s technology, services, support, and education to transform the employee experience and drive transformative business results.

Firstup Features

  • Supported: Personalized News Feed
  • Supported: SmartContent and Feeds
  • Supported: Quick Links
  • Supported: Multimedia and Document Support
  • Supported: Content Translation
  • Supported: Broadcasts
  • Supported: Newsletters
  • Supported: Channel Integrations
  • Supported: Surveys and Polls
  • Supported: Commenting and Member-to-Member Messaging
  • Supported: Gamification
  • Supported: Shareable Content
  • Supported: Compliance Controls and Share Text
  • Supported: EMV Calculator
  • Supported: Responsive Dashboard
  • Supported: Analytics and Reporting

Firstup Videos

Firstup: Putting people first to lift companies up
Say hello to Firstup Email

Firstup Integrations

Firstup Competitors

Firstup Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Chinese (Simplified), Chinese (Traditional), Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish

Firstup Downloadables

Frequently Asked Questions

Firstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks​, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys and polls.

Elevate by LinkedIn, Staffbase, and EveryoneSocial are common alternatives for Firstup.

The most common users of Firstup are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 16)

Get Firstup for your Employee Advocacy Program

Rating: 10 out of 10
Incentivized
November 24, 2021
AH
Anat Hazanchuk
Sr. Social Media and Content Manager
PagerDuty (Information Technology & Services, 1001-5000 employees)
Vetted Review
Verified User
Firstup
1 year of experience
View profile
Use Cases and Deployment Scope
We use Firstup as our Employee Advocacy Program at PD. We use this platform to get our employees to share company news, job openings, blogs, product launches, and other announcements to their social networks/email contacts and spread brand awareness. We have the majority of our employees active on the program and it's had positive feedback!
Pros
  • Easy for managers to schedule out activities for employees to share with their networks.
  • Easy for employees to connect social networks and share company news directly within the platform.
  • Great customer service- the accounts team is very attentive and answer questions quickly to get customers set up for success.
Cons
  • Promotion of organic corporate content- would be great to get amplification of posts that are directly on the corporate channels instead of having them shared on individual employee accounts.
Likelihood to Recommend
Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!

Dynamite Firstup!

Rating: 10 out of 10
Incentivized
August 26, 2020
Use Cases and Deployment Scope
Firstup is used by our sales teams, marketing team, and execs to build brand awareness about different specialty services we provide, case studies we have done, and company news. We use it to promote ourselves and our brand on social media. It helps our teams because they don't have to come up with the posts themselves - marketing handles that, and the team just shares it to amplify the voice.
Pros
  • Extremely easy to use - from a management standpoint and a user perspective.
  • Helps amplify the brand voice beyond brand social media pages.
  • Gets our brand recognized and raises awareness.
  • Shares "wins" within the company about new hires, promotions, cool projects, etc.
Cons
  • I manage an exec's account, and I wish I could log in to my account and toggle to his to manage it rather than having to log in separately. Other than that, I truly can't think of anything!
Likelihood to Recommend
It is well suited when trying to amplify your brand voice and get your brand recognized beyond just your brand social media pages. Firstup also allows the marketing team (or whoever owns the account) to use the brand language and ensure the posts are on-brand because we write the posts, and then our users just share the posts to their personal accounts.

World's Finest Employee Communications App: Firstup!

Rating: 10 out of 10
Incentivized
October 02, 2020
RD
Raleigh Decker
Senior Director of Communications
World's Finest® Chocolate (Food Production, 201-500 employees)
Vetted Review
Verified User
Firstup
1 year of experience
View profile
Use Cases and Deployment Scope
Firstup delivers consistent, real-time communications to our team of employees whether working in the plant or in the office. We used to rely on a combination of emails and posting printed notices by the timeclocks. Now, everyone in the company gets relevant, targeted information at the same time. This has been especially impactful during COVID-19 when half of our workforce went remote overnight.
Pros
  • ROI--Creating a business case showing the positive impact an app will make
  • Customization--We can easily send targeted communications to our team
  • Support--Even after the sale, we've felt supported by the sales team and the Customer Success team
Cons
  • We'd love to see a calendar added that would show key upcoming dates.
  • It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
Likelihood to Recommend
If you have fragmented communications, if you're not using an Intranet, Firstup will be life-changing.

One year in and building a better partnership

Rating: 8 out of 10
Incentivized
August 31, 2020
BP
Ben Peck
System Administrator
Cherokee Nation Businesses (Entertainment, 5001-10,000 employees)
Vetted Review
Verified User
Firstup
1 year of experience
Use Cases and Deployment Scope
Firstup is being used by our whole organization. It is our primary means of communication with employees. We also use the quick links as an entry point to many essential systems to drive users through the communication platform. It helps us reach employees where they are, especially for our employees that do not have email access.
Pros
  • It looks professional and creates trust.
  • They worked with us to ensure a seamless authentication for SSO.
  • It simplifies the back end article creation process.
  • It reports well on our outreach metrics.
  • Their weekly customer success meetings keep us in the know.
Cons
  • In the past year, we've had a couple of multi-hour outages. They could do better at fault tolerance.
  • The steps required to update apps is quite cumbersome, especially for the Apple store.
  • I have problems with user management around rehires. There is no mechanism to unsuspend users automatically if they are in a new user upload.
Likelihood to Recommend
Firstup is good for when most of your users are on mobile. It is also a requirement that the links be accessible from outside your network. This was a challenge for us. We found the desktop app to be redundant to the web site. The only benefit was the alerts you would receive while it was open. If your employees are not comfortable with online communication, be prepared for extra work. I could also see it being less useful in a small company where you have fewer "stories" to tell.

Dynamic and Determined

Rating: 7 out of 10
October 07, 2020
Verified User
Manager in Other
Hospital & Health Care Company, 10,001+ employees
Vetted Review
Verified User
Firstup
4 years of experience
Use Cases and Deployment Scope
Firstup is an optional communication tool for employees across our large organization. This tool helps us share news and other important messages with employees who are not sitting in front of computers during their workday.
Pros
  • Intuitive, easy-to-use templates for posts, newsletters and email notifications.
  • Consistent upgrades and innovation that keeps the tool current with other apps.
  • Flexibility on how users can use the tool (i.e. comments, sharing photos, etc.) This decision is left to each organization, individually.
Cons
  • There is room for improvement to make this a primary communication tool, including more ADA compliance features for users, more robust reporting options for administrators and additional options to filter user profiles for an enhanced app experience.
  • Although our experience has been quite positive, I do think there is room for Firstup to learn from industries outside of their own. I feel some of their recommendations (and assumptions) are based on the experience inside their own walls. We don't run business the same way. And to assume we should do business their way for the sake of the tool seems like a misstep.
Likelihood to Recommend
I stand behind Firstup and the form of communication they are working hard to integrate in the workplace experience across the world. Where I pause is the support structure. I've been lucky with the Customer Success Managers I've been assigned and I'm so grateful for their support and partnership. But when issues need to go above my CSM, I don't feel as supported. I feel more time is spent on telling us how we're incorrect (i.e. remedial explanations, unrealistic expectations to troubleshoot, etc.) than listening to resolve issues together.
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