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FlavorCloud

FlavorCloud

Overview

What is FlavorCloud?

FlavorCloud, headquartered in Seattle, aims to make worldwide shipping easy and affordable, “anywhere to anywhere”. A service that integrates directly into shopping carts of brands offering a one-click international checkout.

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Recent Reviews

TrustRadius Insights

FlavorCloud has proven to be a valuable solution for users looking to expand their businesses internationally. By simplifying the process …
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Pricing

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What is FlavorCloud?

FlavorCloud, headquartered in Seattle, aims to make worldwide shipping easy and affordable, “anywhere to anywhere”. A service that integrates directly into shopping carts of brands offering a one-click international checkout.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is FlavorCloud?

FlavorCloud supports global cross-border logistics, offering an end-to-end solution that automates and streamlines international shipping and returns. The platform-agnostic, API-based service, powered by AI and the largest carrier network, liberates shippers and 3PLs from supply chain complexities. FlavorCloud allows companies to more easily expand their global footprint.

FlavorCloud Features

  • Supported: AI Optimized Shipping Services wi
  • Supported: Automated global shipping compliance to save money and legal hassle
  • Supported: Diverse carrier network with 300+ carriers to get the best, fastest delivery routes for every country worldwide.

FlavorCloud Competitors

FlavorCloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FlavorCloud has proven to be a valuable solution for users looking to expand their businesses internationally. By simplifying the process of international shipping, this software has solved various business problems and improved user experiences. Users have reported saving significant time and reducing costs by leveraging FlavorCloud's streamlined shipping rate comparison and automated customs paperwork generation. With all international orders managed in one place, users have found it easy for their warehouse team to fulfill and ship these orders efficiently.

Another key problem solved by FlavorCloud is the reduction of customer inquiries and complaints related to international shipping issues. Users have expressed how the software has saved them hours of time by eliminating the need to answer customer emails about shipping problems. Additionally, the option to offer customers the ability to pay customs and duties at checkout has alleviated potential delays and surprises at the border.

FlavorCloud's ability to navigate international laws and regulations has allowed users to effortlessly expand their international reach. By taking care of customs rates, import rules, and tracking updates, users have experienced increased confidence in shipping goods globally. The transparency provided by FlavorCloud, such as displaying shipping rates to customers during checkout, has made international orders easier to process and has improved overall customer satisfaction.

Lastly, FlavorCloud has successfully resolved logistical challenges for users shipping larger goods to Canadian customers. This capability has not only saved costs for users but also ensured timely delivery without unexpected issues. In addition, keeping up with changing customs rates and import rules has become stress-free for users thanks to FlavorCloud, resulting in a smoother experience for both businesses and customers alike.

Cost-effective International Shipping: Several users have praised FlavorCloud for offering fair fares for international shipping, making it a cost-effective choice for small businesses. They appreciate the competitive pricing and value that FlavorCloud provides in comparison to other providers.

Quality Service and Integration: Many reviewers have highlighted the high quality of service provided by FlavorCloud. Users specifically mention the easeful integration with platforms like Shopify, which has helped them expand their reach to new markets seamlessly. The smooth integration process and reliable service make FlavorCloud a trusted partner in international shipping.

Responsive Support Team: Multiple users have had positive experiences with FlavorCloud's support team. They describe the support team as responsive, helpful, and proactive in identifying opportunities for efficiency and business growth. Whenever issues arise, reviewers have mentioned that they receive prompt solutions within hours from the support team. This level of customer support gives users confidence in using FlavorCloud for their shipping needs.

Cumbersome User Interface: Some users have found the user interface on the old platform to be cumbersome and difficult to use. They have mentioned that it required retraining their warehouse and customer service team when the new platform was implemented. While the new user interface is an improvement, some users personally feel that the old user interface worked just fine.

Extra Steps for Label Printing: One downside mentioned by users is that it takes a small amount of time to go in and print out labels separately from the standard Shopify flow. This additional step can be inconvenient for some users, requiring them to navigate outside of their usual workflow.

Confusing Backend and Learning Curve: Users have expressed that they found the backend of FlavorCloud to be a little confusing to learn and use in the beginning, particularly when it comes to tasks like consolidating. The learning curve for understanding and navigating through certain features has been a challenge for some users initially.

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