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Corpay, along with its third-party payment software Nvoicepay, has proven to be a valuable tool in solving various business problems for …
Overview
What is Corpay?
Corpay (formerly Cambridge Link, from Cambridge Global Payments) is a payment gateway software solution now supported by FLEETCOR since the 2017 acquisition.
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What is Corpay?
Corpay (formerly Cambridge Link, from Cambridge Global Payments) is a payment gateway software solution now supported by FLEETCOR since the 2017 acquisition.
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Product Details
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What is Corpay?
Corpay Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Corpay, along with its third-party payment software Nvoicepay, has proven to be a valuable tool in solving various business problems for users. With its convenient payment method and efficient payment collection from any platform, users have saved time and streamlined their payment processes. The software's integration into CDK has made it easily accessible, allowing even older users to adapt quickly to its user-friendly design.
Nvoicepay's simplicity and ease of use have been highly appreciated by users when it comes to viewing reports on vendors and reconciling payments. It has effectively solved more problems than it has caused, providing users with the ability to easily track and compare performance across multiple dealerships. Additionally, the software's robust security measures have instilled confidence in customers, ensuring a positive experience while submitting payments.
The support team at Nvoicepay has received praise for their exceptional assistance in resolving any issues that arise, further adding value to the user experience. By using Nvoicepay, users have reduced the time it takes to get payment approvals and have gained greater accountability in the payment process.
Furthermore, Corpay and Nvoicepay have significantly streamlined the accounts payable process, saving both time and money on manpower. The system's comprehensive reports have made researching payments and invoices easier than ever before. Users confidently submit payments with Nvoicepay, knowing that any discrepancies can be promptly resolved by the dedicated support staff.
Moreover, the implementation of Nvoicepay has brought about cost reductions compared to traditional check payments. This includes eliminating expenses related to check stock, envelopes, postage fees, and administrative staff labor. The rebate program offered by Nvoicepay has also provided additional savings for users.
While users generally find the system easy to navigate, they express a desire for increased site speed and the ability for set parameters to remain in place when navigating back. However, these minor concerns do not overshadow the positive experiences they have had with the process and people at Nvoicepay, making it a highly recommended solution among accounts payable clerks.
In summary, Corpay and Nvoicepay have consistently proven to be valuable solutions for businesses, addressing various payment-related challenges and providing an overall pleasant user experience. From saving time and money to enhancing payment security and accountability, these tools effectively solve business problems and bring tangible benefits to users.
Effortless Integration with Nvoicepay: Several users have praised Corpay's integration with Nvoicepay, stating that it makes the payment process effortless and compatible with their current infrastructure. This seamless integration allows for a smooth transition from existing processes and requires minimal training. The ability to seamlessly pay multiple invoices from multiple stores at one time is highly valued by users, who appreciate having everything in one spot and find it convenient to search for information.
User-Friendly Interface: Users consistently praise Corpay's clean and user-friendly interface, which simplifies tasks such as auto-invoicing and searching for outstanding payments. The interface is described as intuitive and easy to navigate, saving users valuable time in managing their accounts payable processes. Additionally, the concise and user-friendly presentation of payment details on Corpay's website provides quick access to all necessary information.
Responsive Customer Support: The customer support provided by Corpay is highly regarded by users, with many describing it as extremely good and responsive. Users highlight the quick response times on help cases, often within one day, indicating that issues are addressed promptly. This level of support gives users confidence in using Corpay for their vendor payments, knowing that they can rely on timely assistance when needed.
Complex Implementation Process: Some users have found the implementation of Corpay to be complex and would appreciate a more user-friendly setup process with the availability of a handy user manual or tutorials.
Delayed Customer Service Response: Several reviewers have expressed frustration with the customer service provided by Corpay, stating that they often do not receive a response until the next day. This can be challenging for users who have urgent inquiries. They suggest the addition of a chat feature to enable quicker assistance.
Limited Information Accessibility: Users have mentioned that it is difficult to research or answer specific questions from vendors without reaching out to Nvoicepay directly. Furthermore, they note that Nvoicepay is hesitant to reissue things when issues occur, making problem-solving more time-consuming and complicated.