Name: Flexys
Author: Flexys Solutions

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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Control+ is a debt management, collection, and recovery platform provided by Flexys Solutions Ltd. According to the vendor, it is designed to automate and digitize engagement with customers in arrears, with the aim of optimizing working capital, minimizing reputational risk, and delivering enhanced customer experiences. This platform is specifically targeted at enterprise organizations in industries such as financial services, banking, insurance, utilities, and telecom.

## Key Features

**Digital Self Service**: According to the vendor, Control+ enables 24/7 customer self-service debt collection on mobile, tablet, or PC through dynamic digital customer journeys. The vendor claims that this feature reduces the cost to collect and improves engagement and debt resolution.

**Agent Management, Workflow, Automation**: The vendor states that Control+ allows for the management of customer interaction from self-service to agent engagement and automated follow-up, all on a single platform in real-time. It offers sophisticated and flexible segmentation, automated graphical workflows, smart data visualization, and an intuitive agent interface.

**DCA Management, Litigation, Recoveries**: Control+ optimizes DCA allocation using machine learning, streamlines data extracts through event streams, and provides a single ruleset and database end-to-end. The vendor claims that it offers cost-effective litigation, easier recovery and asset management, as well as automated search and trace processes.

**Data Efficiency**: According to the vendor, Control+ unlocks the potential of data to enhance efficiency and drive data-led decision making. It provides real-time data insights and analytics for better collections strategies, ultimately improving operational efficiency and reducing costs.

**Reputation & Regulation Compliance**: The vendor asserts that Control+ helps protect an organization's reputation and ensures compliance with regulatory requirements. It offers a robust compliance framework that can adapt to changing regulatory landscapes, ensuring fair treatment of customers.

**Reduce Exposure to Bad Debt Provisioning**: Control+ aims to minimize an organization's exposure to bad debt provisioning (IFRS9) by optimizing collections strategies, improving recovery rates, and minimizing write-offs. The vendor claims that it provides real-time monitoring and reporting on bad debt provisioning, helping organizations stay proactive.

**Efficient Collections Operations**: Control+ automates and optimizes collections processes, streamlines workflows, and increases productivity. According to the vendor, it helps improve resource allocation, agent efficiency, and operational effectiveness, while reducing costs.

**Flexible and Scalable Platform**: Control+ is described by the vendor as a highly flexible and fully configurable debt management platform. It is built on a cloud-native architecture, ensuring scalability and adaptability. The vendor also states that it easily integrates with existing systems and processes, enabling rapid deployment and quick time-to-value.

Genesys Cloud CX 1

Genesys Cloud CX 2 Digital

Genesys Cloud CX 2 Digital + Voice

Genesys Cloud CX 3 Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Latitude by Genesys

Flexys

Debt Collection Software, also called Accounts Receivable Management (ARM) software, supports the needs of agencies and lenders by providing business process automation, compliance assurance, and other features essential to orderly and effective collections efforts.

Debt Collection

Flexys Solutions

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What is Flexys?