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Flipcause

Score4.3 out of 10

9 Reviews and Ratings

What is Flipcause?

Flipcause is a cloud-based fundraising platform that provides nonprofits with comprehensive tool sets to manage and accept donations, registrations, sponsors, volunteers, peer-to-peer and crowdfunding campaigns. The platform was designed primarily for small startups and growing non-profits with operating budgets $1 million or less, however larger organizations have also benefited from the integrated fundraising tools provided by Flipcause. With built-in payment processing, donor database management capabilities, mobile apps accessibility alongside various other functionalities available in one place; plugin management is made easy.

Flipcause's suite of on-demand fundraising tools offers benefits beyond eliminating the need for plugins or managing multiple accounts as it comes equipped with affordable pricing options which include progressive pricing that fits within a small nonprofit budget. Flipcause has an industry-low guaranteed effective rate of 1.5%, ensuring more raised funds go directly towards supporting the nonprofit organization's cause(s). Additionally included within its subscription plans are Unlimited Human Support services along with free Concierge Services aimed at providing every level of support required including campaign creation assistance.

Categories & Use Cases

The Best Fundraising Tool for Small Nonprofits

Use Cases and Deployment Scope

The simplification of the donor giving process and time it takes them to complete their contribution is good. The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human support!!! How easy it is to update our website.

Pros

  • Fundraising & Engagement Tools
  • Unlimited Human Support
  • Activity Tracker & Reporting

Cons

  • Page design flexibility
  • Reporting and analytics customization
  • Mobile optimization for forms

Return on Investment

  • Increased online donations
  • Time savings for our team
  • Better donor retention and engagement

Usability

Fund transfer issues make them a complete no-go

Use Cases and Deployment Scope

We are a nonprofit youth theatre organization and have used Flipcause for the last ten years to receive donations, sell tickets to our productions, and conduct registrations for our classes and workshops.

Pros

  • Easy to set up campaigns
  • Easy to run reports
  • Fulfills all our needs (Box Office, Registration, Donations)

Cons

  • You have to contact them multiple times to get them to give you your money.
  • It generally takes at least a month to get funds from them to you.
  • They take a really long time to respond to support emails, if they respond at all.

Return on Investment

  • Diminished trust from employees because of payroll delays.
  • Unable to plan ahead because we have no idea when we will get our funds.
  • Excessive time spent chasing funds, rather than fulfilling our mission.
  • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.

Usability

Other Software Used

WordPress, Gusto

Flipcause Review

Use Cases and Deployment Scope

Flipcause is the online platform I use to receive donations for my not-for-profit organization. I stayed with them for several years because they were cheap. However, they have upped their pricing significantly within the past year or so. The bigger problem with Flipcause is the delay between when funds are posted to the account and when they are deposited in the bank. Around 2 months has not been uncommon recently. Relatively high costs and slow service.

Pros

  • There were no problems with receiving donations

Cons

  • The biggest problem was the delay on receiving funds
  • Complaints seemed to take plenty of time to be addressed

Return on Investment

  • I was able to receive donations online

Usability

So happy to have found Flipcause!

Pros

  • Flipcause has a great user interface for donors.
  • Flipcause sends customizable donation receipts.
  • Flipcause easily integrates with our website.
  • Flipcause has great customer service.

Cons

  • The functionality is great, but setting up a fundraising campaign the first time can be time consuming and confusing. However, they have customer service staff who can help you or who will set up the campaign for you from start to finish.
  • You must click "save" each time you open a section of your campaign even if you haven't made any changes. This can be a bit annoying, but I suppose the feature is there to prevent changes from being lost or unwanted changes from being saved.

Return on Investment

  • We are a nonprofit and donations are our lifeline. By streamlining the donation solicitation, processing, and acknowledgement process, and by automatically populating the donor CRM, Flipcause has saved so much time. And as we all know, time is money...
  • Flipcause encourages donors to pay the additional credit card processing fees, so more of the donation lands in our account.

Alternatives Considered

Network for Good and PayPal Here

Other Software Used

Xero, Gusto, PayPal Here