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FloristWare

FloristWare

Overview

What is FloristWare?

FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is…

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Recent Reviews

TrustRadius Insights

FloristWare is a software that has proven to be invaluable for small flower shops, enabling them to stay organized and efficiently manage …
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Pricing

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What is FloristWare?

FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.floristware.com/floristware…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is FloristWare?

FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service and does not involve the costs or entanglements that typically come with wire service systems. Additionally, the vendor says it is also very different than other independent POS systems in that it is not a compromise – it has all the features that even the busiest and most successful florists need.

The vendor does not require a contract from their clients and there are no up-front fees. 

FloristWare Features

  • Supported: Production/Delivery Tracking And Delivery Confirmations
  • Supported: E-Commerce Website Integration
  • Supported: Advanced Marketing Features

FloristWare Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported CountriesUSA, Canada
Supported LanguagesEnglish

FloristWare Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)80%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FloristWare is a software that has proven to be invaluable for small flower shops, enabling them to stay organized and efficiently manage their orders. By using FloristWare, businesses are able to ensure that no orders are missed, as the software allows different employees to easily see the status of each order. Customers have benefited from the increased efficiency in customer service that this software provides. Users have expressed their love for the product, praising its ease of use. In addition to order management, FloristWare also simplifies price updates, ensuring that salespeople are always up to date.

This software excels in managing and tracking workflow and deliveries, providing invaluable productivity reports. It saves a significant amount of time by making it easier to take orders from repeat customers and provides easy access to all orders for reference. The positive impact on sales, even during holidays, has been evident, as FloristWare helps businesses work on customer retention and increase sales to existing customers. It is highly recommended for shops transitioning from paper or other systems. Users have reported seamless switches to FloristWare without any issues.

FloristWare also offers excellent tracking abilities for special events, stores a large amount of information, and allows for effective marketing tracking. Customer service is exceptional, with fast and responsive support through emails and remote assistance. One advantage of FloristWare is that it is an independent software that does not require the purchase of additional equipment or work with specific credit card companies. It's known for being customer-oriented and offering a suite of amazing features including shortcuts for frequently used addresses and email receipts. The business reporting capabilities are top-notch, allowing detailed analysis of sales by product, category, and customer. This comprehensive solution has helped businesses increase sales through targeted marketing campaigns.

In terms of usability, FloristWare is easy to navigate and intuitive, with the ability to export data for further analysis if needed. The support team receives high praise for their quick responses and assistance. FloristWare provides access to performance data, sales reports, and accounting reports, making it a valuable tool for florist businesses.

Users commonly recommend utilizing Floristware as a tool to streamline the order taking process for florists. They caution against being swayed by new vendors and advocate for selecting a system that offers various options and pre-installed marketing features. Users further suggest downloading the free trial of Floristware as a means to thoroughly evaluate the program. Additionally, users highly recommend considering Floristware as more than just a Point of Sale system, highlighting its ability to provide significant and measurable data for analyzing and measuring business success.

Attribute Ratings

Reviews

(1-1 of 1)
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Joan Coleman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use FloristWare to handle everything from point of purchase sales to accounting reports for our accountant. FloristWare makes all aspects of the florist business easier from inventory control to delivery coding, leaving us much more time for the creative side of our business. With FloristWare I am confident that my sales figures are accurate for sales tax reporting, and I sleep well at night knowing that FloristWare has backed up everything we have done during the day to their secure servers.
  • One of the greatest strengths of FloristWare is how seamlessly it integrates with our online website providing headache free retrieval of orders and automatic accounting of those sales.
  • A fantastic feature of FloristWare is the added sales information available while entering an order. Not only does it provide average sales information it also can provide you with notes on their favorite colors, flowers, and even the name they prefer you call them making the whole order taking process quick and personalized.
  • FloristWare has great marketing capabilities that small businesses like ours need. And an automatic points system to reward your customers and keep them returning.
  • The only thing that I would prefer FloristWare had that it doesn't currently is a one page order entry, but with the endless features it does provide it is just a tiny nuisance.
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
  • Month after month FloristWare helps us save money!
I evaluated at least 5 other options that are popular as a florist POS, I selected FloristWare because all the rest made you invest in their equipment, buy the software and pay additional support fees in the event you have endless issues. FloristWare is one low fee, per month or year. You use your own preferred computer and there are no additional charges in the event that you run into any kind of glitches along the way.
Support is outstanding, Mark wouldn't allow anything less!
No
I do not pay anything additional for support and all support has been fast and PREMIUM. This service is included in the low monthly price I pay for the privilege to use the software.
Yes
All bugs (and there have very few over the years) have been answered and fixed within 48 hrs and most times much less time.
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
  • Points system
  • Billing
  • Marketing features
  • There is nothing cumbersome or difficult about using FloristWare.
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