Name: FloristWare
Rating: 9 (4 reviews)
Author: FloristWare

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Mobile App Development

Development

Association Management

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

File Sync

Objectives and Key Results (OKR)

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Financial Risk Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

International Payroll

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Business Internet Service Providers (ISPs)

Cloud Storage

Component Content Management

Container Management

Fraud Detection

IT Alert Management

Identity Verification

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Intranet

Load Testing

Managed Print

Managed Private Cloud

Metadata Management

Network Performance Monitoring

Product Implementation Services

Tower Servers

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Presentation

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Email Signature

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Pipeline

Sales

Antivirus

Security

Digital Forensics

Estate Planning

Insurance Agency Management

Insurance Claims Management

Inventory Management

Library Management

Physical Therapy

Vertical-Specific

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Users commonly recommend utilizing Floristware as a tool to streamline the order taking process for florists. They caution against being swayed by new vendors and advocate for selecting a system that offers various options and pre-installed marketing features. Users further suggest downloading the free trial of Floristware as a means to thoroughly evaluate the program. Additionally, users highly recommend considering Floristware as more than just a Point of Sale system, highlighting its ability to provide significant and measurable data for analyzing and measuring business success.

Cumbersome Transaction Process: Several users have found the transaction process in FloristWare to be cumbersome and time-consuming due to the number of steps involved. They have expressed frustration with the amount of time it takes to complete a transaction.

Occasional Freezing of Software: Some reviewers have experienced occasional freezing of the software, which has hindered their workflow. This issue disrupts their ability to efficiently use FloristWare and can be frustrating.

Limited Integration with Website: Users have mentioned that the integration with the website is limited, resulting in manual merging of duplicate records. This extra step adds unnecessary complexity to their tasks and decreases efficiency.

FloristWare is a software that has proven to be invaluable for small flower shops, enabling them to stay organized and efficiently manage their orders. By using FloristWare, businesses are able to ensure that no orders are missed, as the software allows different employees to easily see the status of each order. Customers have benefited from the increased efficiency in customer service that this software provides. Users have expressed their love for the product, praising its ease of use. In addition to order management, FloristWare also simplifies price updates, ensuring that salespeople are always up to date. 

This software excels in managing and tracking workflow and deliveries, providing invaluable productivity reports. It saves a significant amount of time by making it easier to take orders from repeat customers and provides easy access to all orders for reference. The positive impact on sales, even during holidays, has been evident, as FloristWare helps businesses work on customer retention and increase sales to existing customers. It is highly recommended for shops transitioning from paper or other systems. Users have reported seamless switches to FloristWare without any issues. 

FloristWare also offers excellent tracking abilities for special events, stores a large amount of information, and allows for effective marketing tracking. Customer service is exceptional, with fast and responsive support through emails and remote assistance. One advantage of FloristWare is that it is an independent software that does not require the purchase of additional equipment or work with specific credit card companies. It's known for being customer-oriented and offering a suite of amazing features including shortcuts for frequently used addresses and email receipts. The business reporting capabilities are top-notch, allowing detailed analysis of sales by product, category, and customer. This comprehensive solution has helped businesses increase sales through targeted marketing campaigns. 

In terms of usability, FloristWare is easy to navigate and intuitive, with the ability to export data for further analysis if needed. The support team receives high praise for their quick responses and assistance. FloristWare provides access to performance data, sales reports, and accounting reports, making it a valuable tool for florist businesses.

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Square Point of Sale

Each Transaction

Square Reader for magstripe

Square Reader for contactless and chip

Square Stand for contactless and chip

Square Terminal

Square Register

Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

Starter

Accelerate

Ultimate

Ultimate Plus

Mindbody

FloristWare

The Point of Sale (POS) is simply the place where a retail transaction takes place--it's the hardware and software used to physically accept payments and record transactions.

Point of Sale

Likelihood to Recommend

Usability

Support Rating

FloristWare provides a POS and CRM software system targeted at retail florists.&nbsp;<br><br>The company says&nbsp;FloristWare was&nbsp;the first system designed for florists that used the pay-as-you-go subscription no-contract/no-commitment model. At the time of introduction all other software systems for florists involved large up-front investments combined with long-term contracts accompanied by high ongoing fees.<br>

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Bi weekly

See the ability

Ability to save

Product information

Area for improvement

Next version

No easy

One page

No easy way

Order entry

Customer data

Tailor made

Easy to use

Information available

Marketing tools

Ease of learning

Marketing capabilities

Record keeping

Reporting tool

Credit card

Home

Point of Sale Systems

We use it to input each sale transaction. Track our customers' history - we can go back and see what was ordered for them. Email receipts to clients, bill accounts. Send notice reminders to clients that ask for that service. Loyalty program addresses the issues with being unorganized.

Tracking daily sales
Keeping accounts that bill up to date
Emailing customers invoices

Back buttons on certain screens without having to start over

Has kept us on top of account billing, so positive

President

We use FloristWare to handle everything from point of purchase sales to accounting reports for our accountant. FloristWare makes all aspects of the florist business easier from inventory control to delivery coding, leaving us much more time for the creative side of our business. With FloristWare I am confident that my sales figures are accurate for sales tax reporting, and I sleep well at night knowing that FloristWare has backed up everything we have done during the day to their secure servers.

One of the greatest strengths of FloristWare is how seamlessly it integrates with our online website providing headache free retrieval of orders and automatic accounting of those sales.
A fantastic feature of FloristWare is the added sales information available while entering an order. Not only does it provide average sales information it also can provide you with notes on their favorite colors, flowers, and even the name they prefer you call them making the whole order taking process quick and personalized.
FloristWare has great marketing capabilities that small businesses like ours need. And an automatic points system to reward your customers and keep them returning.

The only thing that I would prefer FloristWare had that it doesn't currently is a one page order entry, but with the endless features it does provide it is just a tiny nuisance.

Month after month FloristWare helps us save money!

There is nothing cumbersome or difficult about using FloristWare.

Vice President

First, our organization is a small, local retail florist. I am the sole employee - chief executive, designer, buyer, marketing manager, social media manager, bookkeeper, delivery driver and janitor. It is vital that systems I employ provide multiple functions, be easy to use, effective and responsive, as I have no spare time. 

Floristware is more than just a POS - it's also a customer service database, a marketing engine and an inventory management system. It doesn't just report our sales; it increases our sales. It does everything I need, and produces every report I want ... and even allows me to export data into a spreadsheet so I can produce reports and graphs on any aspect of my business.

The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.

This is difficult to answer - because any time I see an area for improvement, I notify Floristware with my suggestion. More often than not, that improvement is included in the next version of the software. They are very responsive to customer input.

As previously mentioned, the marketing tools built into FloristWare - Reminder Service, Fundraiser Tool, Campaign Builder - have easily brought us additional business we would otherwise not have seen.
The robust report function allows me to quickly see areas where sales are lagging, so that I may make changes to improve those over the coming period.
Delivery routing assists in making my deliveries in the most efficient way possible, keeping me out on the road for the shortest amount of time.

Owner

We use FloristWare as the main POS for our retail florist location. Among other things FloristWare helps us with order taking, scheduling of the deliveries, invoicing corporate accounts, quoting weddings and events, creating accounting reports, running marketing campaigns, and a few others.

Independent florist software that does not require purchase of additional equipment.
You can choose any credit card company you want.
It is a florist PO system geared toward developing a better relationship with your customers.
All customer data belongs to you.

I would like to see the ability to save work and continue later (as in pause order entering).
I would like to see in the future a more advanced routing module.

FloristWare helps us provide much better customer service.

Managing Partner

FloristWare

Overview

What is FloristWare?