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Flowdock is a versatile tool that enables team collaboration and streamlines tasks, promoting collective responsibility and fixing …
Overview
What is Flowdock?
Flowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by…
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What is Flowdock?
Flowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.
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- Premium Consulting/Integration Services
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What is Flowdock?
Flowdock Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Flowdock is a versatile tool that enables team collaboration and streamlines tasks, promoting collective responsibility and fixing accountability. Users have reported that it facilitates synchronization of projects and effective communication among team members, resulting in seamless workflow. The instant communication feature has been particularly beneficial for globally dispersed teams, allowing for quick file sharing and supporting specific communication needs. Flowdock offers a platform for problem-solving and teamwork. However, some users have expressed concerns about the limitations of expressing individualism within the program. Nevertheless, Flowdock has been praised for its ability to help distributed teams stay in touch and enhance business activity through its mobile app.
Threading functionality: Users appreciate the threading functionality in Flowdock, which allows for multiple conversations without getting overwhelmed. Many reviewers have mentioned that this feature helps them stay organized and easily follow different discussions within their teams.
Tagging coworkers: The ability to tag coworkers in specific messages is valued by users for easy collaboration. Several reviewers have stated that they find it convenient to mention their colleagues directly in a message, ensuring that important information reaches the right people promptly.
Integration with third-party services: Users find Flowdock's integration with third-party services like GitHub and Pivotal Tracker valuable. Many reviewers have praised how these integrations allow them to bring together various tools and streamline their workflows, making it easier to access relevant information and collaborate effectively.
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Confusing and Unstreamlined User Interface: Some users have mentioned that the user interface of Flowdock could be improved, as it is confusing and makes tasks difficult to perform. Several reviewers feel that the UI is not as streamlined as it could be and believe that there are better products available.
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Unreliable iOS App with Frequent Crashes: The iOS app of Flowdock is considered unreliable by some users, with frequent crashes and a confusing interface. This issue has been reported by multiple reviewers who find it frustrating to use.
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Lack of Integrations and File Support: Flowdock is criticized for lacking apps and integrations, making it challenging for non-technical users to use. Reviewers have also mentioned that the media and file integrations are lacking, which hinders their workflow. Additionally, inviting outside participants into an organization chat is cumbersome according to several users' feedback.
Based on user reviews, the most common recommendations for Flowdock are:
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Consider Flowdock as an alternative to Slack. Users suggest trying out Flowdock as a collaboration platform and a replacement for Slack. They appreciate its similar functionality and better interface compared to Slack. Some reviewers also find Flowdock to be an interesting competitor to Slack.
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Set up different flows for teams. Users recommend creating separate flows in Flowdock to organize communication based on team or function. This helps in focusing conversations and separating people by their respective roles. Some reviewers also suggest exploring Campfire, another tool that can be used alongside Flowdock.
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Utilize integrations and explore features. Reviewers advise taking advantage of the integrations available in Flowdock to gather team-specific information efficiently. They also recommend fully exploring all the features of Flowdock to maximize productivity, such as threaded conversations and real-time chat. Additionally, users emphasize the importance of checking out other integratable software options that can work alongside Flowdock.
It is important to note that some users mention potential issues with the iOS app of Flowdock, suggesting caution when using it due to syncing problems and an unpleasant experience. Another recommendation is to consider hosting and security aspects before choosing Flowdock, especially after its acquisition by CA.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
Flowdock is being used by a specific team inside an IT department of Universidade de São Paulo. We use this software for team collaboration, specifics communications and quick file sharing. To avoid a lot of calls and flooding e-mail boxes during the day, a centralized platform divided in differents channels can be very helpful. We could easily improve team communication working in several projects by using channels functionality to separate subjects, to share files and contents of interest and to keep tracking our development and activities. When we need some past information you can just go to the software and search for this. Keeping a track (history) of our activity is really important for us.
- Possibility to integrate with external services such as e-mail (send messages to a flow inbox from your e-mail), twitter, github, Confluence, JIRA, single sign-on, etc. Using those integrations you can easily improve your team productivity by centralizing all useful information in just one point.
- Very easy to configure. You can get it running for your company or team in a few minutes. Furthermore, almost all platforms (Windows, Linux, Mac, iOS, Android) have an app to install and there is a web version that can also be used.
- Powerful communication tool. You can separate differents subjects in to separated "flows" or channels. In addition, you can invite people to join just one channel increasing privacy for others members.
- Free version up to 5 users. If you are a non-profit organization or have a student project, they say that is possible to work with that too. In other case, you have to pay per user/month.
- One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
- There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
- There isn't an app for Windows Phone.
- Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
33.333333333333336%
3.3
31.25%
3.1
48.75%
4.9
- Increasing productivity by reducing idleness, e-mail flooding, miscommunication and accidentally deleted files. We have increasead about 30% our productivity since whe start using Flowdock.
Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
April 14, 2016
Flowdock is losing to Slack
Score 3 out of 10
Vetted Review
Verified User
It's being used across the whole organization. It's how we communicate in real-time as each department/individual within the company is handling their day-to-day responsibilities. Flowdock is a useful tool for keeping up to speed with people within your team as well as across the entire organization. While there are other competitors in the space, our company chose Flowdock and have been quite happy with the result.
- Mobile app experience
- Software integrations
- Notifications
- Overall UX - compared with Slack
- Additional software integrations (as goes for all communicators moving forward)
- Lack of Spotify integration
44.28571428571429%
4.4
30%
3.0
N/A
N/A
- Our company uses it by default.
- I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Slack is a better product. They're taking the spirit of the startup and moving quickly towards IPO. In my own experience, Slack provides enough software integrations with hope for future releases that continue to improve the product. The early days of Flowdock were very exciting but the product has turned into more of a corporate tool than a toolbox (a la Slack).
24
Consistent communication channel between teams, within teams, and all of the above. Our development team integrates some of their process management tools to keep up to speed. From a marketing perspective (my perspective) it serves as real-time communication between myself and my director. A tool like this is necessary in any organization and this is the one our team uses.
2
I don't think there's any skill to using Flowdock. Certainly there are more advanced features like plugging in APIs and such but it's a pretty team forward team communicator. As with any tool, there's a learning curve but this isn't the type of app that non-technical people will be confused using.
- Real-time communication
- Communication archiving
- Channel conversations
- Stand ups
- IT QA
- Marketing conversations
Yes
I've used Slack with previous companies and it worked quite well. In fact, it works better than Flowdock in many ways. The ability to integrate 99% of our software workflow into Slack is extremely helpful. I could go on but it would be quite exhaustive as to why Slack is better than Flowdock. Lets say Slack is the disruptor in comparison.
- Existing Relationship with the Vendor
I came on board to a team using Flowdock. This is the sole reason I'm using Flowdock on a day-to-day basis. I think Slack would be in my repertoire otherwise!
I wouldn't change anything. When you join a team with an established workflow, it's best to adhere to the way they do things. My experience with Slack doesn't hinder my ability to use Flowdock.