Overview
What is Focus WMS?
Focus WMS is a warehouse management system by Focus Softnet, a provider of ERP and SCM software in 17 countries worldwide. The vendor states having established itself as a warehouse system vendor in Singapore, Malaysia, and other Asia-Pacific regions by…
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- Setup fee required
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What is Focus WMS?
Focus WMS is a warehouse management system by Focus Softnet, a provider of ERP and SCM software in 17 countries worldwide. The vendor states having established itself as a warehouse system vendor in Singapore, Malaysia, and other Asia-Pacific regions by providing warehouse inventory systems to a range of diverse business houses over 26 years.
Focus WMS is designed as a warehouse management system for storage facilities, logistic establishments, and organizations dealing in distribution, supply chain, retail, and manufacturing, with the goal of reducing order processing time, improving responsiveness to demand and supply, and ensuring resources are optimally utilized. It is offered for warehouses and storage facilities of all sizes.
Modules of Focus WMS :
- Warehouse Setup
- Billing
- Inward Process
- Outward Process
- Move
- Inventory Management
- Security
- Web
- Reports
Focus WMS Features
- Supported: Inventory Tracker
- Supported: RFID-Powered System
- Supported: Automated Restocking
- Supported: Flexible Billing
- Supported: Logistics Management
- Supported: Pricelist Structures
- Supported: Insightful Reports
- Supported: Warehouse Setup
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Focus WMS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Singapore, Malaysia, India, United Arab Emirates, Saudi Arabia, Indonesia, Philippines, United States, Bangladesh, Canada, Kenya, Kuwait, Bahrain, Qatar, Oman |
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- Pros
- Cons
Users of the Focus WMS software have found it to be suitable for small businesses due to its user-friendly interface. This has made it easier for them to manage their inventory and accounts. The software allows users to manually enter all data into the system, which helps keep track of their stock levels and financial transactions. Additionally, some users have appreciated the real-time reports provided by the software, as they are relevant to their day-to-day work.
However, there have been some challenges reported by users. One major issue is the lack of support from the software's customer service team. Some users have experienced difficulties in getting assistance or making necessary changes to the ERP system. This has led to frustration and delays in resolving issues. Furthermore, there have been concerns about the reliability of the software team, as some users have received recommendations that were not fully functional or as promised.
Another common feedback from users is that while the software is generally user-friendly, it may lack some necessary features. This has limited the functionality for certain users and made them feel like it may not be worth the investment. Additionally, some customers have felt that the support provided by the software team is inadequate, further adding to their dissatisfaction.
Overall, the experience with Focus WMS has been a mix of pros and cons. The user-friendly interface and real-time reports have been appreciated by many small business owners. However, issues with customer support, reliability, and missing features have caused frustration for some users. It is important for potential customers to carefully consider their specific needs and evaluate if this software meets their requirements before making a decision to purchase.
Easy and helpful software: Many users have found the software to be very easy and helpful for assisting accountants. It is user-friendly, allowing people without an accounting background to easily enter data and run reports. Some users particularly appreciate the menu-driven interface, which makes it easy to navigate through the various features and options available in the software.
Customizable reports: Several users have mentioned that they appreciate the ability to customize reports according to their requirements. They find it useful that they can tailor reports specifically for each entry, providing them with relevant information that meets their individual needs.
Convenient document copying: The software offers a convenient feature for copying documents, as mentioned by several users. This functionality allows them to easily duplicate documents within the system, saving time and effort. Users also emphasize the importance of customization in meeting their specific requirements when using this feature.
Lack of Proper Customer Support: Several users have expressed frustration with the lack of proper customer support provided by the software. They have mentioned that the support team's assistance is inadequate and unsatisfactory.
Issues with Implementation: Many reviewers have found issues with implementing the software. They have reported difficulties in customizing the software and uploading data, which has caused inconvenience during their usage.
Limited Features and Poor Support: A significant number of users have criticized the software for its limited features and poor support. They have mentioned that the software lacks important functionalities, such as generating accurate reports and carrying forward correct balances during financial closing. Additionally, they have experienced unhelpful support from the team when encountering problems or bugs in the software.