Name: Folge
Author: Folge

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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### Documentation Creation
Users consistently highlight Folge's documentation creation feature as a standout aspect of the software. They appreciate the ease of creating step-by-step guides, capturing screenshots, and adding annotations effortlessly. Despite some minor drawbacks such as the need for smoother integrations with major documentation tools, users find Folge to be a valuable tool for streamlining the documentation process. The ability to quickly generate high-quality end user documentation has been a key factor in users' positive experiences with the software.

### Step-by-Step Guides
Users appreciate Folge's step-by-step guides for their ease of use and efficiency in creating detailed documentation. The ability to capture screenshots, annotate them, and export guides in various formats is highlighted as a valuable feature. However, some users have expressed frustration with certain limitations, such as difficulty in editing step numbers and the time-consuming process of creating extensive PDFs. Despite these drawbacks, many users find Folge's step-by-step guides to be a helpful tool in simplifying complex processes and aiding in effective communication of instructions.

### Tutorial Development
Users unanimously praise Folge's tutorial development features. They appreciate the ease of creating detailed tutorials and the consolidation of various tools into one user-friendly platform. The Chemistry department at Washington State University highlights the efficiency gained in creating in-depth tutorials for training purposes. Additionally, users find Folge to be a cost-effective and powerful tool for generating how-to guides. The software's personalization options, highlighting tools, and multiple export formats are also commended. The general sentiment is that Folge excels in providing a streamlined and effective solution for tutorial development needs.

### Developer Tools
Reviewers unanimously praise Folge's developer tools functionality. Users appreciate the responsiveness and dedication of the developer, noting the continuous improvement and bug fixes. While some minor quibbles exist, such as the inability to adjust cursor size in screenshots, users are hopeful for future enhancements. The developer's receptiveness to feedback and commitment to enhancing the software's workflow have garnered positive feedback from long-time software developers and IT professionals alike.

### Screenshot Capture
Users unanimously praise Folge's screenshot capture capabilities, highlighting its efficiency in capturing, numbering, and annotating screenshots. The ability to easily manipulate and enhance images within the app or through imports is a standout feature. While some users mention minor issues with fitting text and images, the overall consensus is that Folge excels in providing a user-friendly and effective platform for capturing and editing screenshots. The software's responsiveness to user feedback and continuous improvements further enhance its appeal in the realm of screenshot capture.

### Export Options
User feedback on Folge's export options functionality varies. While some users praise the ease of use and the range of customization options available when exporting, others express a desire for integrations with major documentation tools and improvements in exporting to specific formats like Word. The ability to export to multiple formats is appreciated by many, but there are suggestions for enhancements such as a Dark Mode and the inclusion of user notes that do not appear in the final export. Despite differing opinions, the general consensus is that Folge's export options offer a good level of flexibility and functionality, with room for further refinement to better meet user needs.

### Software Integration
Users generally appreciate Folge's software integration capabilities, noting its ability to smoothly operate across different platforms like Mac and Windows. While some users mention minor preferences for a more Mac-like appearance, the overall consensus is positive regarding the app's ability to integrate effectively with various systems. Additionally, users find the app's user-friendly design and intuitive layout contribute to a seamless software integration experience.

Practical Solution: Several users have praised Folge for being a practical program that solves serious problems in their professional lives. They appreciate how it simplifies the process of creating notices and instructions for use, making it an invaluable tool for documentation purposes.

User-Friendly Interface: Many reviewers have highlighted the user-friendly interface of Folge. They find its design intuitive and easy to navigate, with left, middle, and right panes that allow for seamless workflow. Users also appreciate the customization options when exporting guides, making it convenient to create personalized how-to tutorials.

Excellent Customer Service: The responsiveness of Folge's customer service team has been mentioned as a positive aspect by numerous users. They are grateful for the availability and assistance provided by the support staff in customizing their guides to their specific needs. Additionally, users have noted that the implementation of user suggestions further demonstrates the commitment of Folge's team to improving their software based on customer feedback.

Buggy and Annoying Step Moving Process: Some users have found the process of moving steps within the list to be buggy and annoying, suggesting that it needs improvement. 

Lack of Linux Support: Users express a desire for Linux support as they prefer using the operating system, highlighting that this would add value to the Folge software.

Workflow Quirks in Taking and Embedding Screenshots: While appreciating the developer's responsiveness to suggestions and improvements in taking and embedding screenshots, some users mention that the workflow is not yet smooth for them.

Folge has proven to be an invaluable tool for various industries and professionals, with users experiencing a range of benefits and advantages. For starters, Folge significantly reduces lead time on PDF document production, allowing for quicker and more efficient solutions. Users have praised the software's ease of use and the time saved when creating guides and tutorials compared to manual methods. Additionally, Folge has been recognized as a great alternative to other tools like Screen Steps, offering a more user-friendly interface and an upgrade path. The ability to keep original screenshots instead of overwriting them with crops has been highly useful for those working with large numbers of images. Adding pointers, highlighters, and other annotations to images in Folge has been widely appreciated by users looking to enhance their documentation with visual cues. 

Folge has found success beyond traditional instructional purposes as well. Software developers have found it immensely beneficial for creating user manuals and guides, saving them both time and frustration. It has also become a go-to tool for technophobic teachers who need to create detailed step-by-step documents thanks to its simplicity and efficiency. Professionals in fields such as IT have utilized Folge for testing processes, enabling them to document results with screenshots effectively. Furthermore, Folge's ability to work behind the scenes seamlessly allows users to focus on their tasks while it automatically captures their actions, making it a reliable choice across various industries. Whether it's simplifying training documentation or expediting complex processes for staff or faculty, Folge has proven itself as a time-saving and efficient tool that consistently delivers flawless performance.

Free

Personal license

Business license

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