Forcepoint Data Loss Prevention
Our entire organization depends on Forcepoint Data Loss Prevention to protect our valuable data on Cloud, server and on-premises. Powerful …
We are using Forcepoint DLP for preventing users from intentionally or unintentionally leaking data from the organization whether they are …
Forcepoint Data Loss Prevention is a data loss prevention software and due to the nature of this category, this tool is used as a web …
Forcepoint Data Loss Prevention is exceptional and has pleased me and IT. So far it has only been implemented at our headquarters. And the …
The Forcepoint Data Loss Prevention solution has been used throughout our organization's region. There are two main problems to be solved …
We are a solutions provider to our clients who are facing compliance and security issues. There are multiple modules in Forcepoint and we …
We use Forcepoint Endpoint Data Loss Prevention to avoid data leakage and protection. We carry out data monitoring and offer this solution …
Forcepoint Data Loss Prevention is [being] used across [the] organization to safeguard the sending of sensitive data outside the …
It is used across our whole organization. It is helping us prevent unauthorized disclosure of member data.
Forcepoint is used as a web proxy across the vast majority of the organization. The DLP product is used to monitor how and when people …
Forcepoint DLP is used enterprise-wide at my company. We have the agent installed on every desktop/laptop that we own. Its primary usage …
Forcepoint DLP is being used across the organization to identify and locate ePHI on disk and in transit via email.
Forcepoint DLP is used bankwide. It addresses problems with data loss to network storage sites.
Although I am not part of the original team that implemented the Websense/Forcepoint system I have made large scale changes to improve …
We are currently using it on the Security team to track data exfiltration. We also allow Data Custodians from different departments to …
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Forcepoint DLP promises to address human-centric risk by providing visibility and control everywhere your people work and everywhere your data resides. Security teams apply user-risk scoring to focus on the events that matter most and to accelerate compliance with global data regulations.
The vendor promises these benefits:
The vendor promises these benefits:
- Accelerate compliance
- Empower people to protect data
- Advanced detection and controls that follow the data
RESPOND AND REMEDIATE RISK
Traditional approaches to DLP overload users with false positives while missing data at risk. Forcepoint DLP applies advanced analytics to correlate seemingly unrelated DLP events into prioritized incidents. Incident Risk Ranking (IRR) provided with Forcepoint DLP fuses disparate DLP indicators into a framework of Bayesian belief networks to assess the likelihood of data risk scenarios, such as data theft and broken business processes.
VISIBILITY EVERYWHERE YOUR PEOPLE WORK, CONTROL EVERYWHERE YOUR DATA RESIDES
Today’s enterprises are challenged with complicated environments, where data is everywhere and requires the protection of data in places that aren’t managed or owned by the enterprise. Forcepoint DLP for Cloud Applications extends analytics and DLP policies to critical cloud applications so your data is protected, wherever it resides.
- Supported: Endpoint
- Supported: Cloud applications
- Supported: Discovery
- Supported: Network
|Deployment Types||On-premise, SaaS|
|Operating Systems||Windows, Linux, Mac|
Frequently Asked Questions
Reviewers rate Support Rating highest, with a score of 5.3.
The most common users of Forcepoint DLP are from Enterprises and the Financial Services industry.
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Support is getting better. It was bad at first, but now it is a lot better.
Because we've brought our problem of inexplicable web traffic disruption and they effectively ceased working with our troubleshooting team even though we'd eliminated other avenues as the potential source of the problem. Once they stopped helping us look for a problem, their product became less appealing as the long-term solution. They may claim to want to be "my" (or "your") partner, but partners need to stick it out beyond the "traffic looks good from my perspective" attitude. They need to help us figure out what we're doing differently that could negatively impact business.
Forcepoint support for DLP is pretty good. When we've had issues, they are usually able to help us.
Forcepoint DLP and TRITON Enterprise are fully functional and complicated products to administer. We had excellent results with their support of the Web and Email products and have not been disappointed with their support of the DLP product. Our calls are always handled very efficiently and effectively. I would recommend Forcepoint to other users just based on the quality of their tech support.
Overall, response is acceptable for a recent Severity 3 support ticket. Resolution provided by the support tech was accurate.
Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.
Support has many issues. Forcepoint is starting to use offshore support and they simply just read out of a book and do not know how to troubleshoot properly. This has presented many issues for us and we have expressed our frustrations but to no avail, and that is an issue.
Not good. We have not had a good support experience with Forcepoint overall. When we open a ticket, it is usually as a last resort because our expectations are low that a resolution will be found quickly. As an example, we had a production issue that required support escalation. The Forcepoint engineer provided a webex session to review the status then proceeded to send KB articles for us to review and implement on our own. If the recommendation is for us to read and test out solutions on our own, then we could have just used Google.
We do not have any issues when we needed support from Forcepoint. The support team always gets back to us in a timely manner.
Many years of experience with unresponsiveness, unresolved issues, and poor support from management when escalated
Some support engineers are helpful, while others are not so helpful. Overall, the support is acceptable.
They have good knowledge and return calls.