Forcepoint is a force to reckon with!
User intuitive
Self learning
The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and…
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
The Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download…
19 people also want pricing
WebTitan is the web security gateway and content filtering solution offered by TitanHQ.
NordLayer provides cybersecurity tools for businesses of any size or work model developed by the standard of NordVPN. NordLayer helps organizations secure networks and enhance internet security and modernizes network and resource access with technical improvements aligning with the best regulatory…
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Forcepoint Secure Web Gateway has proven to be a valuable tool for organizations in various departments, ensuring secure browsing of the internet and addressing a range of security concerns. Users have reported that the application effectively blocks malicious threats while allowing users to browse the internet, providing an effective layer of security. This has helped organizations protect their computers and laptops from potential threats, giving IT departments peace of mind.
Additionally, the software has been instrumental in managing productivity, as it enables different departments to access specific categories of websites and allows managers to review internet activity. HR teams have found value in the user site visit data managed by Forcepoint Secure Web Gateway, which has proven helpful in certain cases. Moreover, the ability to quickly generate standard reports from the report catalog has made it easier for organizations to monitor web traffic and measure internet usage.
In public-sector organizations, the software ensures that users and staff are accessing websites aligned with mission goals. Libraries have leveraged its functionality to enable filtering of staff and patron internet usage, meeting requirements for CIPA compliance and qualifying for E-Rate funding.
Customers have also praised Forcepoint Secure Web Gateway's scalability and ease of deployment across multiple locations. The granular delegation of administration via active directory has allowed local departments to implement their own rule sets, enhancing efficiency and effectiveness.
Overall, customers have found this product to be a reliable solution for securing web traffic, preventing threats, managing productivity, and ensuring compliance with organizational policies.
Helpful and Clear Help Articles: Reviewers have praised the clear and helpful help articles provided by Forcepoint Secure Web Gateway. These articles were found to be a valuable resource in understanding and utilizing the software effectively, with some users mentioning that they served as a comprehensive reference point for various tasks and functionalities. The availability of these detailed and informative articles not only contributed to a smoother learning curve but also helped troubleshoot issues independently, reducing the reliance on customer service support.
Time-saving Feature: Users appreciate the time-saving aspect of Forcepoint Secure Web Gateway's clear and easily accessible help articles. With these resources readily available, reviewers mentioned being able to find answers to their questions quickly, allowing them to continue working without interruptions. This feature has been particularly useful in minimizing downtime caused by seeking support from customer service or navigating complex user manuals.
Commitment to Customer Satisfaction: The inclusion of clear help articles demonstrates Forcepoint Secure Web Gateway's commitment to customer satisfaction. Reviewers highlighted how this comprehensive resource eliminates unnecessary back-and-forth communication with customer support, as it provides extensive information upfront. By offering detailed guidance through these articles, Forcepoint Secure Web Gateway ensures users have access to reliable self-help options, enhancing overall user experience.
Poor User Interface: Multiple users have expressed frustration with the confusing and non-user-friendly interface of Forcepoint Secure Web Gateway, making it difficult to navigate and causing difficulties during installation.
Limited Configuration Options: Some users feel that the software lacks flexibility in defining usage, as the options for configuring policies and exceptions are limited compared to other available options in the market.
Slow Support Response Times: Users have reported slower support response times compared to other vendors, with issues taking 3 to 5 days to resolve, indicating a need for more efficient and responsive customer support from Forcepoint.