Forcepoint Web Security Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Do you work for this company?

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-19 of 19)

Junie Johwa profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used across the organisation. It addresses web security for our users and allows certain departments to be able to access certain categories of websites (e.g. PR has access to Facebook while others don't). It enables Internet usage and bandwidth usage to be measured easily and to keep track to see if any additional bandwidth for staff is needed.
  • Check bandwidth usage, e.g "bandwidth vampires"
  • Control internet access with policies
  • Robust reporting!
  • Easy to use interface and very user-friendly "User Administrative" interfaces
  • Extremely stable and no sudden issues
  • Complete Active Directory integration. Users have to be manually removed if they have been deleted on Active Directory, therefore you can have some users who still exist but have been deleted from Active Directory and consume licenses
  • Some configurations are only available via Linux CLI which can be intimidating for Windows or "GUI users" on the appliance configurations
  • There are three parts of the system and some people don't know that and that can be confusing, i.e. Web Security, Content Management Gateway and Appliance Management. It can be simplified to be one system or at least have it be more obvious that there are three "parts"
  • Some sites struggle to be accessed and some have to be "bypassed" because of some known issues with the sites
It is very appropriate when dealing with sites such as Office365 as you don't have to "open" any related sites which are many. You don't have to do any configuration for access to Office365 sites/applications. It is appropriate for scenarios where an organisation has users with different needs in terms of Internet access e.g PR users having access to social media sites and other departments not having access, Technical divisions having access to YouTube and other streaming sites while other departments do not. It is very appropriate in terms of reporting Internet use in the organisation and proper action taken to "bandwidth vampires" which affect the productivity of other users. It is good at reporting as it can keep data for a long time depending how long it is kept (for us it is 3 years) and can be used during IT audits
Read Junie Johwa's full review
Mark Horste profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it across the entire company. All web traffic is routed to our datacenter and the ForcePoint appliance is positioned to monitor all traffic. It was selected for security, compliance and to help manage productivity. The filtering and blocking functionality has provided excellent security as well as providing a method of managing personal web browsing.
  • Security: The security functionality is built in and does nto require any tuning or intervention.
  • Compliance and Governance; The web filtering policies allow us to implement policies and procedures easily. It is very easy to block things like pornography and hate speech.
  • Productivity: We frequently create custom policies for specific groups or individuals when we suspect the are spending too much time on their browsers for nonbusiness-related activities.
  • The easiest way to set an exclusion is in a list. Unfortunately, the list is limited to 500 lines.
  • The initial setup with the appliances and hybrid services are difficult to understand.
  • Upgrading the system is complicated due to the distributed nature of the system with servers and appliances. I upgraded something out of order and spent a few days on the phone with tech support to fix it.
The solution appears to be a well-balanced one suitable for anyone in a regulated industry. We also use the email security solution and the interfaces are very similar which makes management easier. It does require a high level of understanding of security processes and procedures and may not be suitable for smaller organizations with limited staff. However, once configured the ongoing maintenance is not burdensome.
Read Mark Horste's full review
Alan matson profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently Forcepoint Web Security is used to monitor and protect 50,000 users for a large state agency. This is used to keep our employees protected from emerging threats as well as controlling non business related web requests filtered to ensure safety and compliance.
  • Very good filtering and deep packet inspection for SSL
  • ICAP support for Data Loss Prevention
  • Protection of Web email Channels for loss.
  • Complex Management require full time
  • Better license model, too much like Cisco with multi licenses.
Of all the proxy products I have tested Forcepoint is on top, better than Cisco Web or Blue Coat.
Read Alan matson's full review
Erwin van Amstel profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Within our company, we use Forcepoint Web Security as part of our total online security strategy. It is used in our entire EMEAR-wide organization. All of our main user internet traffic is proxied through
the Forcepoint Web Security program. Forcepoint Web security is used as an SSL inspecting
proxy, scanning all traffic (inbound and outbound) for malicious content. The main advantage for our environment is the granular
delegation of its administration which is assigned via the active directory. We allow local departments to implement their own rule sets besides the mandatory rule set which is dictated at a corporate level.
  • Delegated administration.
  • Single management interface for web, data and email security.
  • Cloud integration.
  • New products are sometimes released to market before they are fully evaluated.
  • The first implementation requires a lot of attention, especially the sizing of the platform, but once it's all set up its smooth sailing.
Forcepoint Web Security can be used in all environments where you would want to
make sure that your users don’t spend time browsing malicious sites or downloading malicious
content. It can also be used to prevent access to other unwanted resources like
streaming media, file share locations, etc. In my opinion, it's less useful if you rely on old technology
like Java, or proprietary software, which cannot handle authenticating proxy
servers. Also, if you rely heavily on end to end encryption, it needs
more configuration and maintenance.
Read Erwin van Amstel's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Forcepoint Web Security Cloud for our entire organization. The setup was essentially a proxy server in the cloud (previously we used a Websense/Forcepoint proxy appliance onsite). All web browsing from users' laptops were filtered in the cloud. This added a nice layer to our layers of defense strategy.
  • Reporting was excellent. You could run a variety of canned reports or create your own.
  • You could easily group users and apply different web filtering policies.
  • Was cloud hosted so there was no onsite equipment to maintain. Only end-user software installs.
  • Despite having excellent reporting, I could never get a report that tells me what the user either entered or clicked on. It was always tons of data/links that load with every page. So it's very difficult to see what a user did. Not sure any web filtering software can do this.
  • The endpoint software install / uninstall was a bit challenging. It gets it's hooks in at the network level, so it drops the connection during installs.
  • Didn't filter all traffic on our network. Maybe this was another component they have, but our installation was at the endpoint level. This left plenty of other devices to connect to whatever they wanted unfiltered.
  • Had to create exceptions to bypass the proxy server for various applications. This is ok for a few things, but it got to be ridiculous. So many things were bypassing the proxy server that it felt like swiss cheese security.
A good tool for filtering end-users' web browsing. Making sure they don't hit bad/malicious sites.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Forcepoint Web Security is being used throughout our entire organization. It is used to provide web content filtering that follows our Compliance, HR, Information Security, and Legal policies.

In addition, it provides our users a layer of protection from malicious web content that is updated multiple times a day. This is very important in today's electronic communication environment where users are getting bombarded with very realistic looking SPAM and malicious e-mails that want users to "Click on this link" to....

  • Prevent access to suspicious or malicious web sites.
  • Keep their database of malicious or suspicions web sites current.
  • Allows us to customize/fine tune user access to sites. We can allow some people to access sites while preventing other from accessing those sites.
  • The support when I call in could be better. When I call in with a high priority issue, I have to wait while the agent tries to reach the technician that works on my account. If they are not available then I need to leave information for the technician. This is no better than me opening a ticket from within their customer portal.
  • Some of their upgrade documentation could be more detailed and kept up to date.

It is well suited for:

  • Controlling web browsing access to categories of sites. (Ex. News, Sports, Network Storage, Adult)
  • Allowing the administrators to fine tune the access so some people can get to specific sites while others cannot. (Ex. Marketing and PR people can get to Facebook while the rest of the organization cannot.)
  • Disabling the ability to use certain protocols such as FTP or P2P.

Forcepoint Web Security is not well suited for environments that are very permissive regarding what sites users can access. In this scenario, there may not be a need to go to the expense of building and maintaining this infrastructure if you allow users to get to most content (ex. universities).

Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been using Websense for years for web filtering in our offices and some remote locations, and recently upgraded to the Forcepoint Web Security product. It was really easy to implement and deploy and works as advertised. It addressed our concern of people accessing websites they shouldn't be accessing on their workstations and helps prevent malware/viruses at the same time.
  • Easy to deploy.
  • Support is great.
  • Cost-effective solution.
  • The GUI is a little confusing and could use some cleaning up.
  • Updates are good generally, but there seem to be too many updates for this product.
  • When uninstalling, it leaves the system proxy settings enabled, forcing a manual fix.
Forcepoint was a cost-effective solution for web filtering, so it's best suited for any business small or large. It's easy to learn and deploy, so even if you aren't familiar with such solutions it won't be hard for you to figure out how to set it up and use it.
Read this authenticated review
No photo available
Score 6 out of 10
Vetted Review
Verified User
Review Source
Forcepoint Web Security, Formerly Websense(used to be called WSG), is Forcepoint's solution for Web Proxy.
This is currently our Proxy solution in the company. We have hybrid deployment - meaning we have an agent on all of our endpoints to make sure that even when using outside the network, the web access will be controlled.
When using in the office, we have on-prem local proxies. The policies allow one to control access to categories/protocols. You can allow, block or limit and also control the ability to download files. There is also a built-in AV, which in my opinion doesn't do much. The new feature of Shadow IT can help you detect the usage of Shadow IT in your network.
  • The ability to set policies is very simple.
  • Logging and monitoring are detailed and easy to run.
  • Deploying new proxies are now much more simple with the proxy appliances. In the past, you had to install the OS and software.
  • From time to time services stop working, so you need to manually restart them.
  • Endpoint agents can cause problems in all kind of situations such as during a flight, hotel wifi, if the user is in China, some ISP's, etc.
  • Some settings cannot be changed from the management server and you'll need to do them on each proxy server manually.
  • Support in O365 apps does not always work and can cause issues. We had to configure some bypasses in order to solve them.
I believe Forcepoint Web Security can be very good if most of your users are working from the office. If you have a lot of mobile employees, or if all your workstations are laptops, things get more complicated and problems start to occur. When these happen and you start working with their support - good luck with that. I'm very disappointed with their support, they maybe have a few people there who actually know something. Most of them do very simple checks that I know how to do myself.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Reseller
Review Source
We use FP Web Security at the whole organization, it provides a high level of security in the web browsing of users, decreasing the number of computers infected by malicious software, in addition to providing controlled access to resources that users require. It also helps us to comply with regulations regarding the protection of information from our customers and users.
  • It has a very good level of detection of malicious software which helps our equipment to remain protected.
  • It has very accurate DLP detection engines that help facilitate the implementation of this type of policy.
  • Realizes a categorization of the websites in a very adequate and fast way, allowing you to manage the access to multiple categories of sites for each user or group of users.
  • It has multiple forms of administration of web access, based on schedules, available bandwidth, whether the user is in the corporate network or not, etc.
  • Improve or enable the DLP integration for the cloud solution in a more transparent way.
  • Add integration options with MDM providers for filtering on mobile devices.
In any scenario that requires a high level of security for web traffic, Forcepoint is a very good option. Perhaps if the need is just a simple web filtering there are other options. If the DLP protection for web traffic is a high requirement, then Forcepoint Web Security will be one of the best options.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Forcepoint is used for two purposes. First, to scan all emails inbound and outbound for malware and spam, etc. Second, all web traffic is scanned after having passed through a squid proxy server. The primary objective is to stop malware in emails from entering the organization and stop malicious websites.
  • The control panel is good and the email search functionality is very good, note the default storage time for email history is 30 days.
  • You can have multiple profiles for different departments: one department needs more access to social media than other departments, for example.
  • Whitelist functionality is easy to access.
  • You cannot add whitelists to allow known organizations who send encrypted emails through without catching them all.
  • Sometimes the email history systems falls behind the actual filtering so you cannot review an email although you have been warned about it.
  • We have had some occasions when Forcepoint has been blacklisted with some internet systems.
Forcepoint is well suited to organizations where you want to fit and forget and let the software get on with the filtering. The default filtering options do a very good job of clearing spam and malware out of the box. I think it would be a good fit for most organizations.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have been using Forcepoint Web Security for 3 years now. We have used WebFiltering systems since we started in 2006. Our first experience was with SurfControl which was acquired by Websense which was acquired by Forcepoint. We are not new to this. We use Forcepoint Web Security across our entire organization as part of our Forcepoint suite (we also have Forcepoint Email Security). We have always tried to help users with this massive spam problem that everyone has and we use it to monitor and protect our users from going to unwanted websites and non productive sites.
  • Protects users from non productive sites so they can focus on work
  • Protects users from unwillingly entering unwanted sites like pornography and malicious content sites
  • Allows us to deploy internet access per groups with particular categories that fit their job functions
  • Setting it up can be complicated. Not for low level IT people with less experience.
  • Forcepoint Support can improve. Slow response times and usually they think that the user has a high level IT background.
  • Forcepoint core updates are used in marketing campaigns but when you call support they recommend not updating to a higher version because of problems and bugs. Why market new improvements and new features if they do not work?
Great categorization. Have found maybe 3 sites that were not categorized correctly but have been fixed quickly by support. It works as good as you configure it. Correct configuration is a must. This is not an application that will partially work. If all components are not configured correctly it won't work at all. At least this is my experience.
Read this authenticated review
No photo available
June 21, 2019

Brevity and Honesty

Score 9 out of 10
Vetted Review
Verified User
Review Source
Forcepoint is used organisation wide as a cloud based reverse proxy. It resolves productivity and threat based issues with users' machines. Due to the implementation of Forcepoint we have a much better understanding of users' browsing behaviour and are better able to respond to web based threats if a user clicks on a malicious link.
  • Good categorisation
  • Excellent customer support
  • Easy to use
  • Reasonable pricing
  • No limit to URLs
  • More industry wide collaboration is needed not just from Forcepoint but all vendors of similar products in this space
  • Always good/perfect in terms of usability/functionality.
  • Could do with removing limitations on the number of URLs
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
Forcepoint web security is a great web firewall that blocks off any websites or anything considered remotely suspicious. It is being used across the organization to protect machines from malicious activity and going to websites that may be dangerous.
  • Web security.
  • Endpoint protection.
  • Better user interface.
Forcepoint is a good firewall internally for all connections to different websites that might pose a risk based on a variety of aggregated statistics.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
This is our primary web filter and works great. We used this to replace the Websense software we had before. At this point, it has worked great and we have had no issues.
  • Block inappropriate sites
  • Block malicious sites
  • Blocks unwanted ads
  • Currently have a problem with endpoints updating properly
I have no issues at all with the product. It has and continues to do a good job. The best part is blocking malicious sites when users accidentally click on the links.
Read this authenticated review
No photo available
June 18, 2019

It’s brilliant!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use ForcePoint cloud-based email and web security software to filter mail and provide web proxy filtering. All incoming and outgoing mail passes through the filter and all user web traffic is filtered by the cloud proxy.
  • Single pane of glass for email and web security
  • Excellent customer service
  • Clear help articles
  • The support portal is outdated.
It is suitable for all email and web browsing situations. If configured correctly it can work seamlessly in all scenarios.
Read this authenticated review
No photo available
June 26, 2018

Good Solid Product

Score 8 out of 10
Vetted Review
Verified User
Review Source
Forcepoint Web Security Suite is used to control access for our users to avoid access to personal storage and email in order to prevent sensitive data from being leaked outside of the organization along with blocking malicious websites. We have also deployed the endpoint solution on company laptops so they are protected outside of our organization as well.
  • Automatically syncs with the master database to have a current list of bad sites
  • Centralized management to all devices
  • Centralized configuration of Categories
  • Upgrade process
  • Support is sometimes slow to respond
  • The complexity of the configurations
Overall, I believe ForcePoint is a good solid product though there are some environments were other solutions work better and may be more cost-effective.
Read this authenticated review
Jay Stelmach profile photo
September 25, 2017

Solid Web Security

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use ForcePoint Web Security to help us get a handle on threats from web browsing as well as content and productivity concerns.
  • Customized Block Pages
  • AD Integration
  • None
We deployed it across the entire company. We are using just the Web Security Gateway portion of the product at this point. We use a 95% virtualized workstation environment (VDI). We were able to add the agent to all of our VDI clients before resynchronizing them and we used GPO to push out the agents to our physical devices. We are leveraging the cloud based system and it is working very well for us.
Our previous solution would not allow us to download at speeds greater than 1Mbps and ForcePoint allows us to leverage our full bandwidth.
It allows us to monitor and block web pages as necessary. We now only need to block on content and productivity since Forcepoint always scans the content. This is a specific distinction because many people block webpages due to risk and with Forcepoint, we don't have to worry about risk. We can focus on productivity factor of the websites instead.
Due to the flexibility of the product, I cannot imagine the product not being able to handle any scenario.
Read Jay Stelmach's full review
Alan Matson, CCNA:S, MCP profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Websense Web Security Suite was used in conjunction with the Websense Content Gateway proxy to provide a secure browsing environment for users. This allowed us to block unwanted categories and URLs from being browsed during company time as well as protecting users from real time threats such as malware and botnets.
  • Very good category setup for URLs
  • Protection from real time threats
  • Authentication so we know what users were going where and that they were legitimate users
  • Complex installation and full time management
  • Support times are lengthy unless you pay extra for MCS support
I believe every business should have some type of web security/filtering for their users. This will decrease time spent on sites that are not work related such as Facebook and YouTube while protecting them from the many real time threats on networks such as things like Crypto locker.
Read Alan Matson, CCNA:S, MCP's full review
No photo available
September 26, 2017

A best in breed solution

Score 9 out of 10
Vetted Review
Verified User
Review Source
We've been a long time Web Gateway user. It is used for all web filtering across the enterprise both in the environment and for our remote users. The filtering provides both content filtering and security protection for our environment.
  • Software just works once installed, not a lot of hand-holding.
  • Good customer support over the phone.
  • Fantastic reports (both ad-hoc and generic out of the box ones).
  • The documentation is almost too detailed. Many times the same content is duplicated in many different documents.
  • Because it can do so much, upgrades can be complex.
Well suited for enterprise deployments. Endpoint protection is harder to roll out to production; remote web filtering has been the red-headed stepchild for us.
Read this authenticated review

About Forcepoint Web Security

Forcepoint Web Security allows companies protect every user, everywhere. The vendor says, with real-time advanced threat protection, built in cloud application security, cloud sandboxing and DLP scanning, you get a comprehensive security solution built for today’s mobile and global workforce.
  • Deep content inspection for pages and links, powered by Forcepoint’s ACE (Advanced Classification Engine) technology to identify zero day, advanced threats, and data theft attempts.
  • Insight and visibility to the cloud application landscape within your organization with Shadow IT discovery, and user and risk ranking. Extend the built-in CASB capabilities to control sanctioned cloud apps across managed devices with anomaly detection and behavioral analytics. Seamlessly upgrade to our full CASB suite for reverse proxy and API mode, and BYOD support.
  • A centralized reporting system enables granularity and customization through an intuitive and easy to use drop and drop interface.
  • Highly secured and always available Forcepoint cloud so you can extend web protection to roaming users with global coverage from the industry’s only certified global cloud infrastructure (ISO 27001, 27018, CSA STAR).
  • Flexible deployments options with a choice of pure cloud (SaaS), hybrid cloud, or on-premise – via a single SKU.
  • Seamlessly integrated with all Forcepoint solutions for a true enterprise security platform; NGFW, CASB, DLP, Email Security, Insider Threat, and Behavioral Analytics.

Forcepoint Web Security Features

Has featureShadow IT discovery and risk ranking
Has featureCloud Application Control and full CASB upgrade
Has featureData Loss Prevention (DLP)
Has featureCloud Sandbox

Forcepoint Web Security Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Forcepoint Web Security Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No