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Formstack for Salesforce

Formstack for Salesforce

Overview

What is Formstack for Salesforce?

Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data…

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Recent Reviews

TrustRadius Insights

Formstack has proven to be a valuable tool for users in a variety of industries, offering a range of use cases that have helped streamline …
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Efficient and flexible

8 out of 10
December 11, 2023
we leverage Formstack for Salesforce to address several critical business problems related to data collection, lead generation, and …
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Great product!

9 out of 10
November 21, 2023
We use Formstack for all of our forms on the websites that require a contact form. It was important to find a software that could be well …
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Reviewer Pros & Cons

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Pricing

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What is Formstack for Salesforce?

Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Formstack for Salesforce?

Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.

Formstack for Salesforce Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Formstack has proven to be a valuable tool for users in a variety of industries, offering a range of use cases that have helped streamline processes and improve efficiency. Users have reported generating full documents from form fields, allowing for seamless document creation, signature, and storage in a document repository. This feature has been particularly useful for businesses that frequently need to create and manage legal contracts, agreements, and other important documents.

Another key use case of Formstack is its ability to create embedded forms for clients. Users have found this feature helpful in facilitating communication with merchant stores and capturing important merchant data. By embedding these forms directly into websites or online platforms, businesses are able to collect information from their clients or customers without the need for manual data entry.

In addition, the software's form-building capabilities have been utilized for creating feedback and survey forms. This has enabled businesses to gather valuable insights from their customers and stakeholders, helping them make informed decisions and improvements to their products or services. The drag-and-drop interface and various form-building options provided by Formstack have made it incredibly simple for users to create forms, saving them time and effort.

Furthermore, Formstack's integration capabilities with other tools such as email marketing and advertising software have been important for users in streamlining their workflows. This integration allows for seamless data transfer between different platforms, reducing the need for manual data entry and ensuring that information is updated across all systems in real-time.

Overall, customers have reported using Formstack for many years without experiencing any issues, indicating its reliability and stability as a form-building solution. These positive user experiences highlight the versatility of Formstack and its ability to meet the diverse needs of businesses across different industries.

Many users have found Formstack for Salesforce to be an incredibly powerful tool for leveraging the data capability in Salesforce. It has been praised by several reviewers for its ability to handle and utilize data effectively.

Users appreciate the ability to create custom forms with a good user interface directly on Salesforce, without the need for integration. This feature has been mentioned by multiple users as a major advantage of using Formstack.

The availability of easy-to-use templates provided by Formstack allows users to create embedded forms that can be integrated with other software to record data in Salesforce. Several reviewers have highlighted this feature as one of the key benefits of using Formstack.

Limited Formatting Options: Some users have mentioned that the formatting options for forms in the software's interface are limited, which can be a drawback when trying to customize the appearance of forms.

Payment Gateway Connectivity: Several reviewers have expressed dissatisfaction with the payment gateway connectivity of the software. They feel that it could be improved, particularly in terms of the user interface and its compatibility with multiple devices.

Integration with Other Marketing Tools: The integration with other marketing tools has been cited as an area for improvement by a number of users. They believe that better integration capabilities would enhance their overall experience with the software.

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
We use Formstack for compliances and security on our organization. It helps us in automating the workflow and safety-security of our documents and modules with their series of products and features.

There is a huge scope of Formstack in different use cases, we are also planning to implement this in our employee onboarding and other HR related work.
  • Ease of implementation and use
  • flexibility and customization
  • customer support
  • integration with other softwares
  • pricing for small to medium size businesses
  • adding more layers of security
Formstack is well suited for any legal documentation or compliance work. It helps your job more easier for any government issues. I have seen it's significance in conducting surveys as well. So it was quite helpful for us.
  • Increase in our operation efficiency
  • maintain the documents compliant with any rules and regulations
  • Build trust
December 11, 2023

Efficient and flexible

Score 8 out of 10
Vetted Review
Verified User
we leverage Formstack for Salesforce to address several critical business problems related to data collection, lead generation, and streamlining our workflow processes. The primary challenge we faced was the manual and time-consuming nature of our data entry and lead management processes within Salesforce. Formstack has proven instrumental in overcoming these challenges and optimizing our Salesforce integration.
  • Formstack allows us to create highly customized and branded lead capture forms that seamlessly integrate with Salesforce.
  • One of Formstack's strengths lies in its ability to implement conditional logic within forms. For instance, if a user selects a certain option in a form field, it can dynamically reveal or hide additional questions based on that choice.
  • Formstack seamlessly integrates with Salesforce, automating the data entry process.
  • Formstack's integration with Salesforce allows us to set up automated workflows triggered by form submissions.
  • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
  • we need a broader range of pre-built templates within Formstack
  • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
- Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
  • Seamless Salesforce Integration
  • Conditional Logic and Workflow Automation
  • Customization and Branding Options
  • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
  • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
  • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
November 21, 2023

Great product!

Score 9 out of 10
Vetted Review
Verified User
We use Formstack for all of our forms on the websites that require a contact form. It was important to find a software that could be well integrated with the other software we use for email marketing, ads, etc. We've used Formstack for many years now and we have not had any issues with it so far.
  • Super easy to use
  • Get user interface
  • Support is very responsive
  • Sometimes it's hard to locate functionalities that aren't typically used often
  • Would be great to have more template based options for forms such as zip code
The main use we use Formstack is to ensure our users have a way to contact us whether it's to inquire about their health, an event, or how they can get involved. It is great for general forms that can be routed to specific individuals to receive inquiries, however, we would not feel comfortable using Formstack as a way of keeping customer information such as credit card information.
  • Functionality
  • Ease of use
  • Great support team
  • It's helped save time as we primarily only use Formstack
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Saves our company a bunch of time by enabling anyone in your organization to create online forms, collect data, and automate processes without code. Helps make an impact on our organization by giving us the tools to achieve our vision as the single source of truth for clients and their business partners.
  • Collecting customer data and keeping it clean and organized
  • I can send forms to the candidates so that they can easily review the documents
  • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
  • Customer service/support could improve.
  • It doesn't allow having a pool of reviewers where anyone is allowed to review.
  • It doesn't have a convenient slack connection for approval workflows.
I like how easy it is to build forms with Formstack. Also, payment integration and automation has been monumental in the development of our company, clients, programs and services we provide. Our business only thrives off of profit so having a program that makes it easier to collect payments has been incredibly helpful.
  • Payment integration.
  • Maintaining records- less time-consuming than other software programs.
  • Template creation. It's easy enough that anyone from our company has been able to create their own without needing help from IT.
  • Improved our sales velocity. Automations have helped us close deals faster.
  • Helped us have a central communication point. All information is now coming from one source.
  • Helped keep business organized and make sure no clients get forgotten about.
Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate.
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