Formstack Forms

Formstack Forms

About TrustRadius Scoring
Score 8.4 out of 100
Formstack Forms


Recent Reviews

The Formstack Forms Review

7 out of 10
March 25, 2022
A huge resource to conduct market and customer research. Allows us to get real time and specific responses from our customers. This then …
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TrustRadius Award Top Rated 2019
TrustRadius Award Top Rated 2018

Popular Features

View all 16 features

Multiple question types (58)


Data export (59)


Survey logic flexibility (58)


Custom logo/branding (58)


Reviewer Pros & Cons

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  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Survey Format & Appearance


Survey Content


Survey Logic


Survey Reporting & Analytics


Survey Administration & Security


Survey Distribution


Product Details

What is Formstack Forms?

Formstack is a cloud-based online form building solution designed to help organizations build powerful web forms without any coding knowledge.

The form builder serves over 500,000 people in 112 countries. Users can embed mobile-friendly forms on their websites and social media profiles to capture leads, gather feedback from customers and employees, collect online payments, and much more.

The platform integrates with over 50 web applications, including apps for CRM management, email marketing, payment processing, and document management.

Formstack offers a specialized Workflows product that helps users turn time-consuming processes into seamless digital workflows. Users can track their workflows across departments, and use special analytics tools to identify system and communication bottlenecks.

Other product offerings include conversion rate optimization tools for marketers and HIPAA compliance for healthcare and HR users.

Formstack Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Data export
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Formstack Forms Screenshots

Formstack DashboardConversion Kit Add-onPortals Add-onRobust IntegrationsWorkflows FeatureProduct Walkthroughs

Formstack Forms Video

Simplify your data collection with Formstack Forms⎜Formstack

Formstack Forms Downloadables

Formstack Forms Integrations

Formstack Forms Competitors

Formstack Forms Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesAll
Supported LanguagesAlbanian, Arabic, Chinese, Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Icelandic, Indonesian, Italian, Japanese, Kazakh, Norwegian (Bokmål), Russian, Slovak, Spanish, Swedish, Polish, Portuguese, Thai, Turkish and Vietnamese


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Frequently Asked Questions

What is Formstack Forms?

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

What is Formstack Forms's best feature?

Reviewers rate Multiple question types and Standard reports highest, with a score of 9.

Who uses Formstack Forms?

The most common users of Formstack Forms are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.

Reviews and Ratings




(1-23 of 23)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
  • We were able to quarter the time spent on data integration and analysis by using Formstack instead of the free online service.
  • The man-hours saved by being able to easily integrate and analyze the data paid for the contract agreement.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Formstack is used across multiple departments at my organization, and makes it easy to gather data from our constituents quickly. While I would have a hard time quantifying the ROI, the time saved, flexibility, and customizability all make it a valuable tool.
Patrick Stephens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has increased efficiency tenfold. Our employees can work on the heart of the business, and not need concern themselves with what the kidneys or spleen is doing because they are working just fine.
  • Increasing efficiency has increased the amount of time we spend on other projects. But, it has also created a reliance on technology. This can come back to bite you if someone doesn't know what they are doing, or is computer illiterate.
  • Ultimately, it created an environment where we could move forward. The ROI is uncalculable because it has returned more time to us in such a valuable way that we can't even fathom going back. If Formstack closed tomorrow, we would be sad; however, it has taught us to understand where the most important part of our business lies.
Mitchel Laman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Using Formstack, I have been able to - on multiple occasions - stand up professional quality, web-based, data and payment collecting applications in literally days and not weeks. The "time to live" using Formstack is incredible.
  • With a Formstack account, you will find yourself often using it to "collect data." The simplicity combined with the professionalism makes it a go-to choice over alternatives such as email and manual data collection, or even SharePoint lists or shared Google Docs
Tim Roe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It's hard to measure this, but when we consider the amount of forms created in Formstack, compared to how rare it is for someone to contact us with a form question now, I'd say choosing Formstack has a been a HUGE win for us. With Formstack's online and phone support, we only have to answer questions when it comes to specific integrations with our own customizations and systems.
  • Many of our forms are used to actually collect registrations for events, receive payments for events and items as well as collect data from prospects of various colleges and programs. Specific ROI data is unavailable at this time, but these forms have been a key component of successful conversions of all kinds around campus.
Nicole McCormick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Increased response time on technical support and customer service requests
  • Allowed customers to apply for financing after business hours
  • Gave us a way to poll our clients about product satisfaction
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Formstack facilitated a transformation from a generic API to one that was very particular to our organization.
  • With Formstack, I was able to create an intuitive interface specific to each of our end-users (as an order form). After testing, it was the exclusive means whereby an end-user could submit an order. This increased operational efficiency by greatly reducing phone orders and, by specifying options and limiting permissions per user, allowing jobs to go in to production earlier.
Jason Fluegge | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Formstack has given us a much more streamlined system for volunteer inquiries and lost and found. The forms populate our spreadsheets directly so we don't have to spend time transcribing and responding immediately with the "we're on it" message. We have the time and focus to be able to follow up only once we have an update. It has saved a lot of time there.
  • Formstack is much more user friendly than the old Drupal system we were using for our volunteer sign-ups. As a result, our Volunteer Coordinator is able to not only turn out the updated form more quickly but she is also able to provide additional detail in the options to our volunteers and track these details without it having to include a lengthy notes section at the end of the forms.
Ryan Spear | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
July 25, 2014

Product Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We are able to easily collect volunteer interest forms and in turn use the data collected on Formstack to schedule volunteers at our events.
  • By using Formstack as a survey tool, we have been able to better serve our participants by providing them with an opportunity to give us their feedback in a quick, easy-to-use format.