Formstack Forms

Formstack Forms

About TrustRadius Scoring
Score 8.2 out of 100
Formstack Forms

Overview

Recent Reviews

The Formstack Forms Review

7 out of 10
March 25, 2022
A huge resource to conduct market and customer research. Allows us to get real time and specific responses from our customers. This then …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (60)
    9.0
    90%
  • Multiple question types (59)
    9.0
    90%
  • Survey logic flexibility (59)
    8.0
    80%
  • Custom logo/branding (59)
    5.9
    59%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Silver

$59

Cloud
per month

Gold

$99

Cloud
per month

Platinum

$249

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.formstack.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Simplify your data collection with Formstack Forms⎜Formstack
01:52
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Features Scorecard

Survey Format & Appearance

6.6
66%

Survey Content

8.1
81%

Survey Logic

8.0
80%

Survey Reporting & Analytics

9.3
93%

Survey Administration & Security

8.5
85%

Survey Distribution

8.0
80%
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Product Details

What is Formstack Forms?

Formstack is a cloud-based online form building solution designed to help organizations build powerful web forms without any coding knowledge.

The form builder serves over 500,000 people in 112 countries. Users can embed mobile-friendly forms on their websites and social media profiles to capture leads, gather feedback from customers and employees, collect online payments, and much more.

The platform integrates with over 50 web applications, including apps for CRM management, email marketing, payment processing, and document management.

Formstack offers a specialized Workflows product that helps users turn time-consuming processes into seamless digital workflows. Users can track their workflows across departments, and use special analytics tools to identify system and communication bottlenecks.

Other product offerings include conversion rate optimization tools for marketers and HIPAA compliance for healthcare and HR users.

Formstack Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Data export
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Formstack Forms Screenshots

Screenshot of Formstack DashboardScreenshot of Conversion Kit Add-onScreenshot of Portals Add-onScreenshot of Robust IntegrationsScreenshot of Workflows FeatureScreenshot of Product Walkthroughs

Formstack Forms Video

Simplify your data collection with Formstack Forms⎜Formstack

Formstack Forms Downloadables

Formstack Forms Integrations

Formstack Forms Competitors

Formstack Forms Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesAll
Supported LanguagesAlbanian, Arabic, Chinese, Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Icelandic, Indonesian, Italian, Japanese, Kazakh, Norwegian (Bokmål), Russian, Slovak, Spanish, Swedish, Polish, Portuguese, Thai, Turkish and Vietnamese

Frequently Asked Questions

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

Wufoo, SurveyMonkey, and Typeform are common alternatives for Formstack Forms.

Reviewers rate Multiple question types and Data export and Standard reports highest, with a score of 9.

The most common users of Formstack Forms are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.
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Comparisons

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Reviews and Ratings

 (153)

Ratings

Reviews

(1-25 of 45)
Companies can't remove reviews or game the system. Here's why
October 21, 2019

Formstacking the deck

David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Google Sheets
  • PayPal Pro
  • Wordpress
Formstack comes with its own live submission reporting capabilities that you can customize and share with others, but by integrating with Google Sheets, we can export data from submissions to a sheet for other users to add additional content columns and make comments.

The Wordpress plugin allows us to easily embed a Formstack form on a page or post with a shortcode.
Jared Whitley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Pardot
  • Google Drive/Docs
Pardot - Form Handlers (rather than using Pardot forms) and full field mapping Google Docs - Sheets for logging entries to allow multiple users to access the information remotely Salesforce - Previously used for form integration to ad lead/contact to campaigns
Josh Summerhays | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • HubSpot
We were able to push critical data from each new customer into the HubSpot CRM and deploy that data in automation sequences that deliver tailored educational content to help each customer learn how to use our system for the specific use cases they had in mind.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Authorize.net
  • Google Drive
  • Web Help Desk
  • Zapier
Authorize.net: We use Authorize.net with hundreds of form to capture payment.
Google Drive: We send pictures to Google Drive.
Web Help Desk: We trigger email based tasks and action steps that create lots of tickets.
Zapier: Attempted to add users to Google Calendar events, but it failed miserably, deleting the event and making a new one on each submission. There is a workaround in progress.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Drupal
  • WordPress
  • ModX
  • Symfony
  • Google Analytics
  • Google Sheets
In each case with Drupal, WordPress, ModX, and Symfony, we were easily able to embed the forms within our project so that it appears the form is a part of the site, to pre-populate fields with existing data from the site where needed, and to get people back to the proper place on the site after the form submission is complete.

It's also been effortless for us to integrate Google Analytics for advanced analytical tracking of our forms along with the main site's analytics, and to populate spreadsheets in Google Sheets with form submission data.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Google mail
  • AMS ticketing system
We were able to establish a workflow for the removal of users from our external reporting finance application to have the form automatically generate a ticket with our service provider when a user access removal form is submitted. This removed the need for human intervention in the process as a response to a SOX control deficiency.
October 06, 2017

Love me some Formstack!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Paypal
  • Smartsheet
Accepting Payments with PayPal
We use Smartsheet as a project management tool. Integration with Formstack has allowed us to make better use of the system with our forms since Smartsheet doesn't have a robust form system. We do this integration through Zapier.
Ian Burnette | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Hubspot
  • Mailchimp
  • Salesforce
  • For Hubspot, we're using Formstack as a backup lead info capture tool for situations where Hubspot forms are unsuitable (as they don't have as good compatibility with old browsers as Formstack does). Formstack is good at feeding captured data back into Hubspot.
  • For Mailchimp, we used to use it to send automated emails based on form submissions, before we started using Hubspot.
  • We also capture lead data from Formstack and bring it directly into Salesforce, our CRM, to make contact and lead management easier for our Sales team.
Aaron Lucas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Salesforce is the first solution that comes to mind here. We work with many customers who are already using Salesforce as a CRM and using Formstack to integrate with it is a big part of those workflows.
  • Our solution, Octiv, is obviously something we spend a lot of time integrating with Formstack. I'm sure other document generation tools also fit here, but I haven't seen these solutions.
With Salesforce, we often see folks using Formstack to pass information back to opportunity fields or using Salesforce to automatically populate fields in Formstack.

With Octiv, we are embedding forms into documents which are then shared and signed online. These documents range from proposals to contracts of all types. Pairing Salesforce, Formstack, and Octiv together has produced some of our strongest workflows to date.
Daniel Berditchevski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Salesforce
  • WordPress website
- Able to transfer client data to Salesforce so sales rep can automatically contact client.
- Integrated into our WordPress website so forms can be filled out directly online without going to another third party
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