TrustRadius Insights
Foundant CommunitySuite has proven to be an invaluable all-in-one solution for users, effectively addressing a range of business problems. …
Overview
What is Foundant CommunitySuite?
For organizations that manage fund advisor relationships, Foundant’s CommunitySuite offers fund accounting, constituent relationship management (CRM), and events management in a cloud-based solution. The vendor states it is backed by philanthropy experts dedicated to client success and continuous improvement, and…
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What is Foundant CommunitySuite?
For organizations that manage fund advisor relationships, Foundant’s CommunitySuite offers fund accounting, constituent relationship management (CRM), and events management in a cloud-based solution. The vendor states it is backed by philanthropy experts dedicated to client success and continuous…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://communityfoundations.foundant.c…
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- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
What is Foundant CommunitySuite?
For organizations that manage fund advisor relationships, Foundant’s CommunitySuite offers fund accounting, constituent relationship management (CRM), and events management in a cloud-based solution. The vendor states it is backed by philanthropy experts dedicated to client success and continuous improvement, and is designed to help users manage operations so they gain the capacity to break down silos, build teams, and maximize impact.
Foundant CommunitySuite Features
- Supported: Journal Entries
- Supported: Tags/Dimensions
- Supported: Audit Trail
- Supported: AR Automation
- Supported: AP Automation
- Supported: Payment Processing
- Supported: Donor Profiles
- Supported: Reporting
- Supported: Templates
- Supported: Customization
- Supported: Moves Management
- Supported: Pledge Tracking
- Supported: Acknowledgements and Communications
- Supported: Event Tracking
- Supported: Gift Tracking
- Supported: Fund Accounting
- Supported: Task Management
- Supported: Disbursements
- Supported: Grant Allocations
- Supported: Email Notifications
- Supported: Online Portals
- Supported: Donor Communications
- Supported: Email Marketing
- Supported: Campaign Management
- Supported: Fundraising
Foundant CommunitySuite Video
Watch CommunitySuite Overview
Foundant CommunitySuite Competitors
- Blackbaud Financial Edge NXT
- Fidtech Partners
- Bromelkamp
- Stellar iPhi CoreEnterprise
Foundant CommunitySuite Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Australia, Canada |
| Supported Languages | English |
Foundant CommunitySuite Downloadables
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Foundant CommunitySuite has proven to be an invaluable all-in-one solution for users, effectively addressing a range of business problems. Users have praised its accounting capabilities, noting that it saves them significant time and effort in managing various financial aspects. The software enables users to easily create accurate fund statements and view financial reports for multiple fund types, providing them with valuable insights into their financial performance.
Another key problem solved by Foundant CommunitySuite is the centralized management of grants. Users have found that the software allows them to efficiently navigate through every step of the grant process without needing to switch to a different program. With all the necessary documents, signatures, follow-up forms, and reports available within the software, manual communication and reminders are eliminated. This streamlined approach has enabled users to keep track of their grants portfolio and generate comprehensive reports using data from all their grants.
Additionally, users have highlighted the benefit of having all their data in one place with Foundant CommunitySuite. This centralization has proven to be highly helpful, as it allows users to quickly find answers to any questions or inquiries they may have. By eliminating the need for multiple systems and manual searches, this software effectively addresses the challenge of information fragmentation and enhances overall efficiency.
While some users have mentioned limitations in terms of customization and functionality, particularly in the CRM aspect, they still consider Foundant CommunitySuite a valuable solution for their accounting needs. The software's operational financial capabilities have been widely praised, with users advocating for further development in the CRM component to match its effectiveness.
All-in-one Solution: Reviewers have found Foundant CommunitySuite to be an all-in-one solution for community foundations, allowing organizations to efficiently manage data related to finance, grantees, donors, events, and marketing items. This eliminates the need for multiple systems and helps tackle data siloing.
Friendly Customer Support: Users have appreciated the availability of friendly customer support provided by Foundant CommunitySuite. They have mentioned that the support team is readily available throughout the day to assist with any questions or issues. The training offered by the support team has also been described as informative and enjoyable.
Constant Updates and Improvements: Reviewers have been impressed by the commitment of CommunitySuite leadership in constantly updating and improving the system. While acknowledging that there is still room for improvement, users appreciate that Foundant CommunitySuite evolves with their needs over time.
Lack of Customization Options: Users have expressed frustration with the limited customization options in the design of Foundant CommunitySuite. Some reviewers feel that the donor management CRM, events, campaigns, and donation pages lack flexibility for organizations to tailor them to their specific needs.
Manual Processes and Time-consuming Analysis: Several users have mentioned that the Development portion of the software feels like an afterthought, as it requires manual processes for standard metric reports. Reviewers have stated that these manual processes can be time-consuming and make analysis a lengthy task.
Difficulties with Importing and Exporting Data: A common complaint among users is the unique data table structures in Foundant CommunitySuite that make importing and exporting into specific tables challenging. This limitation has been highlighted by several reviewers who find it frustrating when trying to work with external systems or integrate data from other sources.