Name: fpvox
Author: F.P. TELEMATICA

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Push Notifications

Development

Attendance Tracking

Education

Audit

Barcode

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Traceability

Enterprise

Accounting

Financial Close

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Bug Bounty

Cloud Storage

Container Security

Data Preparation

Data Replication

Data Virtualization

Desktop Management

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

Integration Platform as a Service (iPaaS)

MLOps

Managed Detection and Response (MDR)

Network Performance Monitoring

Network Troubleshooting

Packet Analyzer

Process Mining

Routers

Runtime Application Self-Protection

Secure Access Control

Virtual Private Cloud (VPC)

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Analytics

Email Marketing

Marketing Automation

Marketing Resource Management

Social Login

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

AI Sales Agent

Cross-Border eCommerce

Customer Relationship Management (CRM)

Sales Acceleration

Sales Dialer

Sales Email Tracking

Sales

Microsegmentation

Security

Homeowner's Association (HOA) Management

Public Sector Software

Scholarship Management

Tax Practice Management

Vertical-Specific

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

F.P. TELEMATICA

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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