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Frame.io

Score9 out of 10

105 Reviews and Ratings

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What is Frame.io?

Frame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

Categories & Use Cases

Media

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Screenshot of a specific project
Screenshot of the mobile app
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Key Features

Learn about the best (and worst!) features Frame.io has to offer, as determined by TrustRadius' reviewers.
Based on 105 ratings of Frame.io's features
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Top Performing Features

  • Variety of file types

    The software supports hundreds or thousands of different file types for review, including video, static, layered, animated, HTML email and live websites

    Category average: 8.8

  • Audit trail

    An audit trail is available of all comments, annotations, and changes made to all assets

    Category average: 7.9

  • Real-time collaboration

    The software allows teams to collaborate in real-time, through synchronized comments and annotations, live chats, and/or videoconferencing

    Category average: 7.3

Areas for Improvement

  • Configurable and automated workflows

    Configurable workflows and automations are available for asset review and approval

    Category average: 7.2

Reviews

What users are saying about Frame.io.
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Frame by Frame The Best Use Frame.io

Incentivized
Rotimi Kehinde
Founder in Marketing at Kingdom Branding (1-10 employees employees)

Use Cases and Deployment Scope

We use Frame.io to give clients a seamless ability to provide feedback and creative direction on marketing videos as part of web experiences of digital spots. We've historically had to send large video files to Drive or Box, with feedback that's received as disjointed and ineffective, especially via Email. Frame.io has made it easy to pull in that feedback frame-by-frame.

Pros

  • Customers can now provide feedback and notes on frames.
  • Syncing up our Creative team with Marketing teams.
  • Comments and resolution tracked easily.

Cons

  • The ability to tag videos.
  • Match comments beyond frames to section on Video.
  • Submit an AI generated checklist based on Comments.

Return on Investment

  • We've seen at minimum 50% increase in time to approval of Creative Assets.
  • There is stronger collaboration on creative direction and feedback within our internal team.
  • Frame.io is extremely user friendly and we have seen 90% adoption from our clients.

Usability

Alternatives Considered

Box and Google Drive

Frame.io helps organizing differing opinions from multiple stakeholders

Incentivized
Mike RothView profile
Video Content Creator in Marketing at FLY LINE PRODUCTIONS INC (1-10 employees employees)

Use Cases and Deployment Scope

Every time we send out a video to a client, for review or for final delivery, we do it on the frame.io platform.

Pros

  • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
  • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
  • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.

Cons

  • The navigation controls for reviewing video are quite good for an online platform, but the instructions for a non-video professional should be right there on the review screen.
  • Wish there was a way to use embed codes on the hosted videos so they could be embedded on our website portfolio page (or others).

Most Important Features

  • Clients can make frame-specific notes
  • Clients can easily view and download in-progress and finished projects

Return on Investment

  • It is a time saver because we don't have to track through email threads trying to find notes about past versions
  • In much the same way Slack works for colleagues being able to join a conversation at any point, frame.io allows additional stakeholders to join the review process at multiple points and review their colleagues notes. This reduced conflicting notes, or at least engages the stakeholders among themselves to arrive at a decision.

Usability

Alternatives Considered

Vimeo

Other Software Used

Adobe Premiere Pro, Toggl Track, Anthropic Claude

A great product

James RoyView profile
Lead digital media producer at Navy Federal (10,001+ employees employees)

Use Cases and Deployment Scope

I use Frame.io for video reviews for our in house clients. This product is amazing! It allows us to send our clients videos that need to be reviewed, the annotations and comments area is a wonderful feature that has streamlined our process. I recommend This product to anyone that needs fast and a reliable reviewing process for video or photos. Having different versions to compare to is also one of the many features that is a game changer!

Pros

  • Annotations
  • Comments

Cons

  • Would love to see it integrate with Sony cameras

Return on Investment

  • It is helped us to work with much greater speed

Usability

Other Software Used

Adobe Premiere Pro

For anyone doing video collaboratively - its a must

Incentivized
Verified User
Executive in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

Frame.io has been used for video production / collaboration for several years - it was a great solve in transitioning to a remote based business.

Pros

  • At it's core it's for feedback and shortening the loop on video production timelines
  • Clean intuitive product
  • Easy for anybody to use

Cons

  • I think Frame.io has gone very heavily into the deep end of video production workflow that it isn't really relevant to our use case

Return on Investment

  • Shortened video production timelines

Usability

Alternatives Considered

Markup.io

Other Software Used

Markup.io

Frame.io

Incentivized
Verified User
Employee (51-200 employees employees)

Use Cases and Deployment Scope

In our organization, Frame.io helps us to collaborate more on our various projects as well as sort through all of our files.

Pros

  • Collaboration

Cons

  • Cost
  • Ease of use

Return on Investment

  • Increased productivity

Usability

Alternatives Considered

LucidLink, OneDrive and Google Drive

Other Software Used

LucidLink, OneDrive, Google Drive

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