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Frame.io

Frame.io

Overview

What is Frame.io?

Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing…

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Recent Reviews

TrustRadius Insights

Frame.io is a versatile platform that has been widely adopted by various professionals for its seamless video collaboration features. …
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Reviewer Pros & Cons

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Pricing

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Pro

$15

Cloud
per user/per month

Team

$25

Cloud
per user/per month

Free

Free

Cloud
For up to 2 users

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

How David Kong (Frame.io) built an (almost entirely) automated product feedback system with Airtable

YouTube

NAB 2022: Frame.io's Paul Saccone

YouTube

Camera to Cloud with Frame.io | LAPPG

YouTube

Improve demo skills using Frame.io

YouTube

Workflow Zone Demo at Cine Gear Expo 2022

YouTube

First Public Demo of Frame.io in DaVinci Resolve by Alexis Van Hurkman at NAB 2019

YouTube
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Product Details

What is Frame.io?

Frame.io Video

In this video, the TrustRadius team is unboxing Frame.io, an approval tool we believe will be very useful to video editors and creative agencies alike.

Frame.io Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(31)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Frame.io is a versatile platform that has been widely adopted by various professionals for its seamless video collaboration features. Users have praised the platform for its ability to simplify the process of sharing videos with clients and collecting feedback. For boutique video production companies, Frame.io serves as a reliable tool for both internal video review and versioning with clients. With the platform's robust organization and filtering capabilities, teams can easily collect, organize, and manage feedback on video projects, saving significant amounts of time.

One of the standout features of Frame.io is its unique editing access for each video, allowing collaborators to make changes and provide feedback directly within the platform. This streamlined workflow eliminates the need for back-and-forth email exchanges or confusing document versions. Instead, users can effortlessly share video links with clients, making the feedback cycle extremely simple and efficient.

Frame.io is also highly valued for its remote work capabilities. In an era where remote collaboration has become increasingly important, the platform provides an ideal solution for sharing and reviewing video projects regardless of geographical location. Users across different departments, from the video team to higher-ups in marketing, have found Frame.io to be a valuable asset in their day-to-day work.

Additionally, Frame.io extends beyond video review purposes and serves as a versatile file-sharing platform. Users utilize it to share various media files such as photos and documents, as well as for presentation purposes with clients. The intuitive interface of Frame.io ensures that digital media remains organized and easily accessible in one centralized location.

In specific industries such as healthcare and wedding videography, Frame.io has proven to be an essential tool. Companies use the platform to share drafts of patient education videos internally and with external individuals. Similarly, internal departments rely on Frame.io to manage client edits to wedding films seamlessly. The platform simplifies the process of collecting, storing, and managing client edits in a user-friendly manner.

Overall, users have expressed satisfaction with Frame.io's capabilities and have appreciated the switch from other platforms. Its convenience, efficiency, and versatility have made it an invaluable tool for professionals across various industries, facilitating smooth collaboration and elevating the overall video production process.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Frame.io is used by all our internal departments to manage client edits to their wedding films and Frame.io is where our clients add their edits to their films. Frame.io allows us to easily collect, store, and manage the edits on each film. The platform is easy to use internally and easy for our clients to use as well. We were pleased when we switched from Wipster to Frame.io.
  • Frame.io easily collects edits submitted by internal or external team members.
  • Frame.io allows our internal team to keep track of edits on films and have internal communication regarding edits and still keep everything within the platform.
  • Frame.io allows our links to films to be tracked and expire if need be.
  • The upload speeds to frame and from Frame to Vimeo or Dropbox are fast!
  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
I think Frame.io is well suited for any video production company, large or small. The comment settings allow both internal and external people to add edits to films in a project which allows for great collaboration. It might be cost-prohibitive for smaller companies, but the platform is well designed and would be useful for any production company. We've enjoyed using Frame and it has helped our post-production process run smoothly and quickly.
Online Proofing
N/A
N/A
Creative Collaboration
N/A
N/A
  • Frame has helped us move through our post-production process quickly and cleanly thus saving us time and money.
  • It is a little pricey but it was well worth it for the ease it brings to the process and being able to manage everything edits in one place.
We previously used Wipster to edit our films but switched to Frame.io when we needed a more robust system that allowed for user permissions, more types of edits (text & drawing), and an archive option for finished films. We are a year into the switch and are happy with the change. We are enjoying using Frame!
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have a boutique video production company that utilizes Frame.io across the organization. We use Frame.io for internal video review as well as video review and versioning with clients. It serves as an excellent solution to the problem of collecting, organizing, and filtering feedback on video reviews. It's easy to edit access uniquely for each video and saves significant amounts of time when sharing edits and receiving feedback when collaborating on a video project.
  • Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
  • Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
  • Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
  • The Frame.io platform is not as functional on an iPad. There is no iPad app and though the browser version of the software has been improved, it's still not up to snuff with the iOS app for iPhone. This is a huge miss on Frame.IO's part as we use iPads for review regularly and have issues playing back and managing note making in Frame.
  • Bang for the Buck. The pricing structure is quite limiting. 100 gigs of uploads is hardly enough for a team who regularly produced video, but that seems to be what Frame.io thinks is the sweet spot for upload limits for the professional team price package. The next plan up is an absurd $224 more per month for only 4x the upload limit. We produce half hour episodes of TV for public television so this limit is frustrating as our budget is not huge.
  • The limit on 5 team members for the team package is a bit frustrating as well - though there are plenty of collaborators for the price. It's the kindof thing that varies per project and Frame seems to be built for either very small teams or very large teams - but nothing in the middle.
By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
  • One negative impact has been the assumed role of post-management that Frame seems to remove from a small team/project. Often a single editor will upload a cut and then when reviewers begin to provide feedback, the editor instantaneously feels the obligation to proceed with making changes - often before note-making is done. Frame is so easy to communicate notes on, you can often forget the protocol of making sure all notes have been made and approved before proceeding. This is one area that Frame could be improved.
  • I don't know that you can allocate a number to how much ROI there is with Frame in place, but we used to use Trello to make notes - which was great except you had to have 2 windows open and then type out timecodes for each note. This clearly takes time - on both ends. Now, your notes are tied to the timecode and the editor can see very quickly where the notes are in regards to context of the video. It's direct feedback.
  • One of our primary business objectives is to always improve on the quality of our work. Frame.io is specifically built for video review, not for consumption of content but for contemplation of content. This is something that is essential in a mobile work environment where edit sessions aren't always something we're privy to. It allows for the edit suite to live in your pocket, anywhere - which inherently provides for more opportunity to give great feedback when inspiration strikes.
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
Frame is easily the most efficient video review service of the options i've tried. Wipster is a close second, followed by Vimeo. Trello is listed only b/c it can be tailored for whatever need you have - though I recognize it isn't a true video review system. Wipster's drawbacks when I used it were primarily technical - it regularly didn't work like it was supposed to and was limited. I believe it's come a long ways - though at the time it did not have an iOS app, which was a huge plus for Frame. Vimeo seems like it's playing catchup and though they've really improved, their organization is a bit convoluted and confusing.
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