FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.
Learn about the best (and worst!) features FreeAgent has to offer, as determined by TrustRadius' reviewers.
Based on 57 ratings of FreeAgent's features
Top Performing Features
9.1+38%
Manufacturing module
The software helps track and manage raw materials, work-in-progress items, and finished goods.
Category average: 6.6
9.1+14%
Cost of goods sold
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
Category average: 8
9.1+15%
Electronic tax filing
The software provides a full electronic interface for the filing of repeatable taxes, such as payroll or sales tax.
Category average: 7.9
Areas for Improvement
4.5-42%
API for custom integration
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Category average: 7.7
4.5-44%
Location management
The software can track multiple goods across multiple locations.
Certified Public Accountant in Finance and Accounting at Deeagle Tax and Accounts Limited (1-10 employees employees)
Use Cases and Deployment Scope
We use FreeAgent on a daily basis for our practice and for our clients. It offers live cloud accounting solutions, that produces statutory accounts and HMRC tax returns for limited companies and for sole traders. It links with various bank accounts and imports bank transactions on a daily basis, that then can be easily categorised by FreeAgent. For an accountant it gives nice reminders and warnings if the client data is not up to scratch. Great incentive to use it is a free subscription for Mettle customers.
Pros
Bank feed
Auto categorisation of bank transactions
Produces accounts and tax returns
Multiple clients on one page
Cons
Unusual transactions can be tricky to categorise
Non-allowable capital allowances require quite a workaround
Trial balance could be more flexible, especially balance sheet
Return on Investment
Client satisfaction of micro clients has very much improved by providing them with a great and free to use with Mettle account solution
Saves lots of time by auto categorising transactions, compared with e.g. Excel spreadsheets
Improves quality of data but showing warnings when e.g. clients don't reconcile the bank or don't login to their software
Alternatives Considered
QuickBooks Online Advanced, Xero, Wave Accounting, Kashflow and Sage Accounting
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Administrator in Customer Service (1-10 employees employees)
Use Cases and Deployment Scope
We use FreeAgent for creating estimate and invoicing clients as well as managing staff expenses. We also use it for payroll and giving staff access to their pay records. Staff are able to upload receipts and check on the progress of their payments. Being able to categorise payments to projects is very useful.
Pros
Sending detailed estimates to potential clients and managing the status.
Uploading expense receipts
Sending out invoices
Cons
Clearer explanations as to what certain actions do. e.g. Smart Capture
Clearer menus as things are in different areas and not obvious.
Contact naming, especially when you have multiple contacts in one company
Return on Investment
It has made managing leads much easier by being able to track progress
Managing contacts is tricky when searching as results only show company name and not the contact name
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Manager in Finance and Accounting at Go2 Accountants Ltd (1-10 employees employees)
Use Cases and Deployment Scope
I use FreeAgent on a daily basis, reconciling the bank accounts of our clients and keeping the books up to date. It helps me ensuring that I have up to date information about my clients and I don't need to worry about making backups of the data. It helps me also that I can do this work from anywhere in the world, especially when I travel for longer period of time, or when I need to work from home.
Pros
Bank reconciliation
Trade debtors
Taking payments from clients
Multicurrency support
Exporting data to TaxCalc
Cons
Multi-level reporting with many subcategories
Stock control
Purchase orders and approval process of purchase invoices
Link with our payroll provider, 12cloudpayroll.com
Return on Investment
Considering it is a free software the ROI goes to infinity!
It gave us a good control over our clients.
It reduced the time to prepare the final accounts.
Usability
Alternatives Considered
Xero, QuickBooks Online Advanced, FreshBooks, Kashflow and Wave Accounting
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info