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FreeAgent

FreeAgent

Overview

What is FreeAgent?

FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

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Recent Reviews

TrustRadius Insights

FreeAgent is a versatile accounting software that has proven to be an invaluable tool for freelancers and small businesses. Users rely on …
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Amazing product

10 out of 10
June 14, 2016
I started using FreeAgent three years ago and after years of relying on spreadsheets for small businesses I was delighted with the results …
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FreeAgent is awesome

10 out of 10
August 19, 2015
It is being used for my accountancy needs. It makes things so much easier by uploading digital copies of your bank statements and being …
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Popular Features

View all 33 features
  • Dashboards (19)
    9.0
    90%
  • Standard reports (19)
    9.0
    90%
  • Expense management (22)
    8.0
    80%
  • Accounts receivable (20)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is FreeAgent?

FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features…

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Product Demos

Tony from FreeAgent will be giving us a live demo of FreeAgent Software (episode 8 Tech November)

YouTube

FreeAgent - Expenses Demo

YouTube

FreeAgent Client Demo

YouTube

2 Minute Demo FreeAgent via Iris OpenBooks

YouTube

How To File Your Expenses Demo With FreeAgent

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Iris OpenBooks FreeAgent Demo

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6.3
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.8
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.4
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

8.1
Avg 7.4
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Product Details

What is FreeAgent?

FreeAgent is an online accounting software designed specifically to meet the needs of small businesses, freelancers and their accountants.


FreeAgent helps businesses take care of their day-to-day admin, from managing expenses and running fully RTI-compliant payroll to creating and sending professional-looking estimates and invoices. It also allows businesses to keep track of their cash flow and profitability, showing who owes them money - and how much!.

FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to easily file VAT, RTI payroll and - for sole traders and limited company directors - Self Assessment tax returns directly to HMRC.


The vendor boasts around 100,000 customers currently using FreeAgent to manage their business accounts, with no confusing accounting jargon and with a team of support accountants on hand to help them stay on track.

FreeAgent Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Cash management
  • Supported: Bank reconciliation
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Multi-currency support
  • Supported: Electronic tax filing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Customization Features

  • Supported: Plug-ins

FreeAgent Video

Why not give FreeAgent a try?

FreeAgent Integrations

FreeAgent Competitors

FreeAgent Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

Zoho Books, Xero, and QuickBooks Online are common alternatives for FreeAgent.

Reviewers rate Multi-currency support and Electronic tax filing highest, with a score of 10.

The most common users of FreeAgent are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

FreeAgent is a versatile accounting software that has proven to be an invaluable tool for freelancers and small businesses. Users rely on FreeAgent to streamline their client account management, time billing, invoicing, and overall accounting processes. It provides everything they need for financial management, including the ability to maintain accounts, run payroll, and submit VAT returns.

One of the standout features of FreeAgent is its user-friendly dashboard that keeps users up to date with essential business needs and tax positions. Sole traders find it to be an essential tool for tasks ranging from invoicing to VAT returns. By simplifying operations such as expense management, bill tracking, mileage allocation, and payroll, FreeAgent saves users valuable time and eliminates uncertainty about proper recording methods.

The software seamlessly links to HMRC for payroll reporting and personal tax submission, making it even more convenient for users. Small limited companies choose FreeAgent for its cloud-based accessibility and reasonable pricing. Its simplicity and the availability of an iOS app make accounting and business finance management easy and enjoyable.

Users highly praise the exceptional customer support provided by FreeAgent. They appreciate the software's combination of features like automatic chasing of invoices, bank account syncing, payroll management, time tracking, and easy expense management. With its self-assessment function and ability to manage and monitor a business's financial state efficiently, FreeAgent simplifies tax filing.

Additionally, FreeAgent offers valuable financial insights that reduce the need for accountants to chase for information. It is used across various business functions such as invoicing, bank account management, payroll processing, and estimates. Staff members use FreeAgent to track time, bills, and expenses on client projects.

FreeAgent not only streamlines accounting and invoicing duties but also frees up time to focus on other aspects of running a business. It is straightforward and simple to use for managing company accounts. Users find its payroll function highly praised for its ease of use as it links directly to HMRC for RTI.

Overall, FreeAgent is a hassle-free and cost-effective solution for managing accounts, making it an indispensable tool for freelancers, sole traders, and small businesses alike.

User-friendly Interface: Several users have praised the software for its easy-to-use and understand interface. They appreciate how straightforward it is to navigate through the different features and functionalities.

Efficient Invoicing: Many reviewers have found the invoicing feature of the software to be efficient and user-friendly. They highlight features such as automatic reminders for non-payment and clear visibility of account status for clients, which help streamline the invoicing process.

Time Tracking and Billing: A significant number of users have commended the time tracking and billing capabilities of the software. They find it helpful for accurately recording time spent on projects or client work, allowing them to invoice clients accordingly.

Cons:

  1. Limited functionality of smartphone app: Several users have found the newly introduced smartphone app to be quite restricting, suggesting that having a mobile responsive website would eliminate these restrictions and provide better accessibility.
  2. Lack of advanced features in reporting: Some users feel that the reporting on financials, time tracking, and project status is lacking in advanced features, limiting their ability to analyze data effectively and make informed decisions.
  3. Difficulty in linking bank transactions with expenses: A few users have mentioned occasional difficulties in linking bank transactions with expenses but appreciate the fast response from the support staff in resolving such issues, ensuring accurate accounting records.

Users highly recommend Free Agent as a tool that is easy to use and worth trying out. They mention the benefits of the free trial in their recommendations. Users also suggest that it is worthwhile to pay for the monthly plan due to the numerous advantages it offers. Small businesses and freelancers are specifically recommended to utilize Free Agent for their accounting needs. Additionally, users appreciate the intuitive interface, reliable customer support, and comprehensive features that Free Agent provides.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Tim Edgeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use FreeAgent every day to produce estimates, create invoices and follow the payment through to my bank account. I process VAT, payroll and all my expenses through it as well and have been really impressed with it. I have used it ever since I started my company and couldn't see myself running the business as I do at the moment without it. My accountant also has access to the back-end data and can produce all the necessary reports straight out of the software without me having to worry about it.
  • Producing estimates/proposals and allowing you to easily convert them into invoices and then follow it all through to payment.
  • Keeping tabs of all my expenses and payments.
  • Producing the necessary documentation for VAT returns and Self Assesements.
  • I am looking forward to the Android app being launched.
  • Being able to produce more in depth proposals which aren't just itemised accounts would be great.
Its great for a business where you quote and then invoice on a job-by-job basis which is why it works well for me.
General Ledger and Configurable Accounting (12)
85%
8.5
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Cash management
60%
6.0
Bank reconciliation
100%
10.0
Expense management
100%
10.0
Time tracking
50%
5.0
Fixed asset management
60%
6.0
Multi-currency support
100%
10.0
Multi-division support
90%
9.0
Regulations compliance
100%
10.0
Electronic tax filing
100%
10.0
Self-service portal
100%
10.0
Inventory Management
N/A
N/A
Order Management (2)
80%
8.0
Pricing
80%
8.0
Order entry
80%
8.0
Payroll Management (4)
65%
6.5
Pay calculation
100%
10.0
Direct deposit files
N/A
N/A
Salary revision and increment management
80%
8.0
Reimbursement management
80%
8.0
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
N/A
N/A
Customization (2)
70%
7.0
API for custom integration
70%
7.0
Plug-ins
70%
7.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
  • It allows me to quote for jobs incredibly quickly as I can log on from anywhere.
  • Keeps tracks of all my expenses and mileage.
1
1
Linda Merrills | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
FreeAgent makes managing the finances of our business a breeze. From invoicing with automatic chasing, bank account sync, payroll, time tracking and easy expenses management
  • Payroll
  • Vat and PAYE payment reminders
  • Time tracking
  • At a glance dashboard
  • Expenses
  • Self Assessment!!
  • Year end payroll reports
  • Better iPhone App (it's very new so hopefully will improve soon)
  • ability to add other company details to self assessment
It is fantastic for service based companies, particularly consultancy and web developers. It is suited to companies looking for stock control or multi company management.
General Ledger and Configurable Accounting (11)
72.72727272727272%
7.3
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Cash management
100%
10.0
Bank reconciliation
100%
10.0
Expense management
100%
10.0
Time tracking
100%
10.0
Multi-currency support
N/A
N/A
Multi-division support
N/A
N/A
Regulations compliance
N/A
N/A
Electronic tax filing
100%
10.0
Self-service portal
100%
10.0
Inventory Management
N/A
N/A
Order Management (1)
90%
9.0
Credit card processing
90%
9.0
Payroll Management (4)
75%
7.5
Pay calculation
100%
10.0
Benefit plan administration
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
N/A
N/A
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
N/A
N/A
Customization (2)
90%
9.0
API for custom integration
100%
10.0
Plug-ins
80%
8.0
Security (2)
95%
9.5
Role-based user permissions
90%
9.0
Single sign-on capability
100%
10.0
  • Don't miss HMRC payments!
  • Bank Reconciliation is never months behind
  • Real idea of the cost of delivering projects
We did start the business using Kashflow. It is good but isn't as full service as FreeAgent and does require a bit of knowledge of some accounting terms which FreeAgent doesn't.
3
3
Jason Dalton AICB CB.Cert PM.Dip | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
The business problems it addresses are spending too much time managing record keeping and being unsure about how something should be recorded - all things of the past with FreeAgent.
  • Invoicing is a breeze, with some very useful and user-friendly features to help manage late payers.
  • Bank feeds work perfectly, making bank reconciliation incredibly easy.
  • When unsure, and what makes FreeAgent stand well ahead of its competitors, is absolutely amazing support - fast, effective and just plain helpful beyond expectations.
  • There's very little FreeAgent doesn't do, but if you spot something it can usually be added or there is another way - remittance advices are one area I would like to see added.
  • The newly introduced smartphone app, like most other software provides in this market, is quite restricting. Having a mobile responsive website makes those restrictions disappear.
There are very few examples I can think of where FreeAgent is not THE answer. One client chose not to use it as their payroll currently tracks job costs. I therefore understand the complexities of the client's needs before confirming FreeAgent is my recommendation.
General Ledger and Configurable Accounting (11)
100%
10.0
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Cash management
100%
10.0
Bank reconciliation
100%
10.0
Expense management
100%
10.0
Time tracking
100%
10.0
Fixed asset management
100%
10.0
Multi-currency support
100%
10.0
Multi-division support
100%
10.0
Regulations compliance
100%
10.0
Electronic tax filing
100%
10.0
Inventory Management (2)
50%
5.0
Automatic reordering
N/A
N/A
Manufacturing module
100%
10.0
Order Management (3)
90%
9.0
Pricing
90%
9.0
Credit card processing
80%
8.0
Cost of goods sold
100%
10.0
Payroll Management (3)
100%
10.0
Pay calculation
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
Reporting & Analytics (3)
80%
8.0
Dashboards
100%
10.0
Standard reports
80%
8.0
Custom reports
60%
6.0
Customization (2)
90%
9.0
API for custom integration
90%
9.0
Plug-ins
90%
9.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
Support. Any questions gets a fast and detailed response. Helpful, knowledgable and friendly people provide detailed explanations and answers to not only teach but help understanding.
2
3
Gavin Percy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a sole trader FreeAgent is my accounting rock and is used for everything from invoicing to VAT returns.
  • Consolidation of bank accounts. Easy to use and hassle free.
  • Data feed from bank accounts. Easy to get your bank account details into the system.
  • VAT returns are very easy. Just put in your details and Free agent works it all out for you and sends it to HMRC for you too.
  • If your customer pays you for a number of invoices in one payment it is a bit tricky to sort out. Once you know how it is OK but I did have to use the help desk a couple of times
I strongly recommend FreeAgent - it is so much better for me than other systems I have used in the past.
General Ledger and Configurable Accounting (12)
45.83333333333333%
4.6
Accounts payable
90%
9.0
Accounts receivable
80%
8.0
Cash management
90%
9.0
Bank reconciliation
100%
10.0
Expense management
90%
9.0
Time tracking
N/A
N/A
Fixed asset management
N/A
N/A
Multi-currency support
N/A
N/A
Multi-division support
N/A
N/A
Regulations compliance
N/A
N/A
Electronic tax filing
100%
10.0
Self-service portal
N/A
N/A
Inventory Management (4)
N/A
N/A
Inventory tracking
N/A
N/A
Automatic reordering
N/A
N/A
Location management
N/A
N/A
Manufacturing module
N/A
N/A
Order Management (4)
22.5%
2.3
Pricing
90%
9.0
Order entry
N/A
N/A
Credit card processing
N/A
N/A
Cost of goods sold
N/A
N/A
Payroll Management (5)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Reporting & Analytics (3)
63.33333333333333%
6.3
Dashboards
100%
10.0
Standard reports
90%
9.0
Custom reports
N/A
N/A
Customization (2)
N/A
N/A
API for custom integration
N/A
N/A
Plug-ins
N/A
N/A
Security (2)
N/A
N/A
Role-based user permissions
N/A
N/A
Single sign-on capability
N/A
N/A
  • Much less time spend by me consolidating, filling forms and basic accounting functions
  • Sage
Sage was way too complicated for my needs and not as user friendly. FreeAgent was cheaper, easier and more user friendly. Easy decision
1
Accounting
  • Implemented in-house
Based in a cloud and never had any issues with down time. I can access from any device
Eddie May | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a freelancer, working on projects and also time based billing, FreeAgent has helped streamline client account management, time billing, invoicing and accounting. It is indispensable to the way my business operates.
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
  • When explaining bank transactions it's necessary to click the 'More Options' to add a receipt number.
  • Perhaps receipt numbering could be automatic.
FreeAgent is particularly suited to freelancers and SMEs that have project and/or time based billing.
General Ledger and Configurable Accounting (12)
75%
7.5
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Cash management
100%
10.0
Bank reconciliation
100%
10.0
Expense management
100%
10.0
Time tracking
100%
10.0
Fixed asset management
N/A
N/A
Multi-currency support
N/A
N/A
Multi-division support
N/A
N/A
Regulations compliance
100%
10.0
Electronic tax filing
100%
10.0
Self-service portal
100%
10.0
Inventory Management (4)
N/A
N/A
Inventory tracking
N/A
N/A
Automatic reordering
N/A
N/A
Location management
N/A
N/A
Manufacturing module
N/A
N/A
Order Management (4)
N/A
N/A
Pricing
N/A
N/A
Order entry
N/A
N/A
Credit card processing
N/A
N/A
Cost of goods sold
N/A
N/A
Payroll Management (5)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
50%
5.0
API for custom integration
N/A
N/A
Plug-ins
100%
10.0
Security (2)
N/A
N/A
Role-based user permissions
N/A
N/A
Single sign-on capability
N/A
N/A
  • The ROI represented by FreeAgent for me has been in the reduced time to produce accounts - shaved days off the end of year hassle.
  • The ease of time tracking has also introduced a more disciplined approach to time tracking and project/client account management.
I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.
  • Implemented in-house
  • Invoicing - adding time spent/expenses to an invoice is very easy.
  • The dashboard is very clear and useful.
Yes, but I don't use it
It's simple to use, intuitive, and makes my life simpler - not much more is required of software.
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