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Freelancer.com

Freelancer.com

Overview

What is Freelancer.com?

Freelancer.com is the freelance management system (FMS) for hiring IT professionals and others, from Freelancer Technology headquartered in Australia.

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Recent Reviews

TrustRadius Insights

Freelancer.com is a platform that caters to a wide range of users, offering them various use cases to meet their needs. Freelance writers …
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Freelancer.com Review

1 out of 10
October 27, 2022
I found freelancer.com not to be trusted $$$$, twice have rob me of money, recently I deposit money for a project, they had not posted …
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Reviewer Pros & Cons

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Pricing

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What is Freelancer.com?

Freelancer.com is the freelance management system (FMS) for hiring IT professionals and others, from Freelancer Technology headquartered in Australia.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Freelancer.com?

Freelancer.com Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Freelancer.com is a platform that caters to a wide range of users, offering them various use cases to meet their needs. Freelance writers have found success on the platform, using it to gain exposure and find clients and projects. Software developers and consultants have also utilized Freelancer.com as a stepping stone for their careers, allowing them to kick start their journey while gaining experience and reviews.

Additionally, companies have found value in using Freelancer.com for short-term marketing projects, such as social media content posting. The platform connects businesses with freelancers who can efficiently handle these tasks. Individuals and teams seeking work or looking to hire freelancers for diverse projects have also benefited from Freelancer.com's services.

While many users have had positive experiences with Freelancer.com, there have been instances of negative feedback. Some users reported difficulties in contacting support and experienced account closure. Furthermore, delays in receiving payment for completed work due to issues with fund locking and verification have been problematic for some freelancers.

Despite the mixed experiences, there are still success stories from business owners who were able to find skilled developers and IT engineers through Freelancer.com for project development and issue fixing. However, some users have expressed frustration with the lack of response from the platform's customer support team. It's important for potential users to consider these various use cases and user experiences when deciding if Freelancer.com is the right fit for their needs.

Easy Navigation: Many users have found Freelancer.com to be easy to navigate, allowing them to quickly get started on the platform. This user-friendly interface has simplified the process of finding and bidding on projects, making it convenient for freelancers.

On-Page Chat Feature: Reviewers have unanimously appreciated the on-page chat feature on Freelancer.com, as it has made communication with clients seamless and efficient. By providing a direct channel for real-time conversations, this feature has fostered effective collaboration between freelancers and clients.

Multiple Money Withdrawal Options: According to numerous users, Freelancer.com offers a variety of money withdrawal options such as ACH and PayPal. This diverse range of payment methods provides freelancers with flexibility and convenience when accessing their earnings from completed projects.

Low-Quality Projects: Many users have found that there is an abundance of low-quality projects on Freelancer.com, leaving them with high expectations but little return. Several reviewers have mentioned spending a significant amount of time weeding out these low-quality projects before finding suitable ones.

Lack of Exclusivity: Users have noticed that the same project can appear on multiple hubs they are a member of, which challenges Freelancer.com's guarantee of exclusivity. This has been mentioned by several reviewers and raises concerns about the platform's ability to provide unique job opportunities.

Complex Interface: The interface of Freelancer.com has been described as complex by many users, especially when it comes to tracking a freelancer's work status. Additionally, some reviewers have pointed out that the tracking feature does not always function as expected.

Many users recommend using freelancer.com for finding work and earning extra income. They suggest that it is a great market for freelancers to showcase their skills and expand their client base. By taking on various projects on freelancer.com, users can build a portfolio and increase their chances of getting hired.

Some users advise caution when using freelancer.com due to bid publishers asking for money. They warn others to be careful and avoid falling into scams or fraudulent activities. It is recommended to thoroughly research and verify the legitimacy of any project before committing any funds.

There are mixed opinions regarding the effectiveness of freelancer.com as a platform for freelancing and finding work. While some highly recommend using it, others suggest exploring alternative platforms. Users who have had positive experiences with freelancer.com appreciate the direct communication between employers and employees, which allows for efficient collaboration and better project outcomes. However, those who do not recommend it point to the presence of fake projects and developers, urging caution when looking for work.

Overall, freelancer.com can provide opportunities for freelancers to find work, earn income, and connect with potential clients; however, users should exercise caution and carefully evaluate each opportunity to avoid scams or unreliable projects.

Reviews

(1-10 of 10)
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December 05, 2023

Avoid at all costs

Score 1 out of 10
Vetted Review
Verified User
Incentivized
I used Freelancer for document design and creation.
  • Easy to use platform
  • Easy to communication with freelancers
  • Good project tracking
  • Easy to modify projects
  • Screen Freelancers
  • Set strong standards of service
  • Removing freelancers that are receiving complaints and low reviews
  • Better oversight of their platform and people they associate with
I did not find the service to be reputable and trustworthy from my experience. A lot of the freelancers on the site are scam artist and have no skills in my opinion. The reviews are not reliable.
Raj Soni | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Reseller
I believe Freelancer is a Scam......I have been working on the project and i completed my work but they had locked my fund without any reason. Their had taken my money and now they are telling me that my client had not verified the account so i wont get my money.Which means that the person i worked for has not verified his account so my money that i have earned are not my.Guys please dont make account on freelancer.com its Waste of time. I believe they will Scam you like me.I have been waiting from past 7 days and still they are telling me same thing.
February 09, 2023

Freelancer.com Review

Score 1 out of 10
Vetted Review
Verified User
Freelancer.com is a service to help freelancers find work.
  • They have a web app
  • I've found they require and charge you $5 or more for every exam, even ones proving you can read/write/speak English or other languages.
  • I've found they charge you $100 for a verification fee that provides little to no value.
  • In my opinion, many of the postings on their site are scams.
  • I believe It is PAY-TO-WIN - the more you pay, the more of a chance you have to get work.........
I actively tell people to avoid Freelancer.com. If you've played video games that are "Pay to Win", this is the "self-employment" version of that, in my opinion. As an engineer with over 15 years of experience as a full time employee at Fortune 500s, startups, and as a self-employed consultant, I can tell you that you can do better hustling on your own. I believe Freelancer.com is setup to make money and your well-being and success are a very low priority for them.
October 27, 2022

Freelancer.com Review

Score 1 out of 10
Vetted Review
Verified User
I found freelancer.com not to be trusted $$$$, twice have rob me of money, recently I deposit money for a project, they had not posted $325.27 to my account and I presented bank statements, dates, and evidence of me depositing this money in my account and it didn't show up. Now I'm waiting for a response, it's been 12 hours and there are, and there are consequences if I call my bank and ask them to yank the money back then "Freelancer.com" shut me down.
  • Finding service providers.
  • Negotiating problems between client and independent freelancer.
Finding outside employees when you don't have a staff
Sajjad Ahmad | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Worst ever experience. They took my $300 and closed my account for no reason. I tried to contact support and received auto generated replies. Not even a single person there to reply. I requested many times that they please transfer my funds in my account to my bank account. Every time they said that I violated their terms but never told me which one, and never talked about sending my money back to my bank account.
Please don't waste your precious time using this fake app.
September 13, 2022

Jump-start your IT career.

Aldin Neziric | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Freelancer to kick start my career as a software developer and consultant. Fifteen years ago, I started by fixing small CSS-related issues for a small amount of money, just to get as much experience and reviews as possible, and slowly moved to installing and building various CMS solutions, online shops in Shopify and wordpress to full-blown web app solutions.
  • Taking care that all involved parties are satisfied, as client so the employed staff.
  • Sorting and filtering the adverts.
  • Tracking project progression.
  • Enabling starters to get good chances of wining a bid.
  • Giving more room for unexperienced developers to do some job.
  • Help well experienced and long term users get bids easier, from time to time.
Freelancer is the best when it comes to running a small agency and getting as many jobs as you can, and gathering international experience and reviews. It is also quite good for earning small, extra money on the side when you have additional free time for doing smaller time-scoped projects.
Benjamin E. Jerew | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As a freelance writer, especially working 100% online, exposure to clients is exceptionally difficult. Even six years into the game, having my own website and social media presence isn't enough to get in front of clients' eyes. Freelance hubs, like Freelancer.com, make it easier to gain exposure, post a profile, and find clients and projects. That being said, it is somewhat of an impersonal site, and hasn't been my main source of clients or projects.
  • The website is easy to navigate.
  • It's easy to get started on Freelancer.com (somewhat less-so to be successful, however).
  • Easy to communicate with current and prospective clients using on-page chat.
  • Multiple money withdrawal options include ACH, PayPal, and others.
  • Competency tests give clients a chance to see where a freelancer really stands out.
  • There seem to be a lot of low-quality projects, what I would term as excessive expectations for little return. It takes a little more time to weed them out.
  • Tiered membership fees seem to increase exposure to prospective clients, but I have not seen the benefit of it. Considering many clients multi-post on different hubs, I've seen the same project pop up on other hubs of which I'm a member. I would think it impossible for Freelancer.com to guarantee exclusivity.
  • Freelancer.com desktop app needs some improvement. It only manages hourly projects, so my non-hourly projects and chats don't show in the app.
Whether you're a freelancer or looking for a freelancer, Freelancer.com can get you together. There is a wide variety of project types that either can post in. It does take more time to search for clients and freelancers, though, since there is quite a range of both in experience, quality, and compensation (to be expected, but harder to weed through.) As a freelancer, it seems to work well enough for solo freelancers, but it could be better.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Freelancer.com to find PHP/MySQL/JS developers and IT engineers (servers\ management) to develop parts of my projects and to fix some issues I am not able to fix myself.
  • Look into a directory of freelancers by skills.
  • Select the price range you are able to pay for your project.
  • Find freelancers from all over the world if you need to work with your time zone availabilities, or not.
  • Provide screen sharing to work with freelancers.
  • Provide an instant messenger software. When you receive a message from a freelancer, you receive a notification by email and then you have to go to the website to read his message.
  • Fees are too high for freelancers, they can refuse small projects due to high fees.
You can use Freelancer.com if you already have some IT skills and know exactly what you want and how to explain it to freelancers. If you are not "into" your element, you may have difficulties to find the right freelancer and may have several disputes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I and my team have been using freelancer.com for over a year now, to gain more money and to hire freelancers on the website. The platform was the best platform for us to find work and to hire freelancers for our future company work.
  • Freelancer.com gives you a way to hire freelancers within minutes.
  • It offers you secure payments using their milestone payments, which make you safe as a freelancer or employer.
  • Their support service is great, easy to use and simple to use! Your problems can get solved in seconds.
  • Fake Projects. freelancer.com has a problem dealing with fake projects on their website. You can find a lot of fake projects there and you can get scammed a lot.
  • Freelancer.com has automated bids by the freelancers in this website; it is hard to know if the freelancer can do the job or not.
Freelancer.com is a great platform if you are looking for work, but you need to watch out for the scammers on their website. Freelancer.com is very easy to use as a client, you can get your project done in minutes. Due to freelancer.com fees, it is good for big projects. For smaller projects other platforms are recommended.
Tony Phan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Freelancer.com is used to be a source of finding a freelancer to perform short-term projects for our company. This was used based on the need of the departments, but mostly marketing departments since we have a large amount of content on social media that needs to be posted (3 posts per day for Facebook at least).
  • A great way to provide quick talents for your immediate need.
  • A good source to find creative talents (Graphic Designers).
  • A good source to find technical talents (Developers).
  • Complex interface: tracking your freelancer's work status is harder than it should be. Tracking sometimes does not work as it should.
  • Mobile app is laggy and sometimes glitchy so personally I prefer to use the web-based platform (inconvenient for someone who is traveling on business trips a lot).
  • It is hard to find quality talent for simple tasks (translation). It is easy to find talent for technical tasks though (iOS app developers for example).
Freelancer.com perhaps is best when you are looking for a technical freelancer to develop your mobile app, websites, software or to create marketing materials such as advertisement layouts, or logos. When it comes to simpler tasks such as translating, it is hard to find the right person for your project. Therefore, it is more suitable for an e-commerce business when you can find the freelancer who is more on the technical side.
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