Name: Fresa Gold
Rating: 9.1 (6 reviews)
Author: Fresa Technologies

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Continuous Integration

Feature Management

Development

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

SaaS Spend Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Cybersecurity Consulting

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

LAN Switches

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Mobile Data Security

Network Behavior Analysis

Network Performance Monitoring

Sensitive Data Discovery

Service Desk Outsourcing

Software Composition Analysis (SCA)

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Service Edge (SSE)

Security

Banking

Church Management

Financial Services CRM

Geographic Information

Internet of Medical Things

Medical Office EMR & EHR

Mental Health

Online Voting

Revenue Cycle Management (RCM)

Vertical-Specific

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### Accounting and Finance
User feedback on Fresa Gold's accounting and finance functionalities is generally positive, with users highlighting the strength of the accounting operations and reporting features. Some users appreciate the detailed explanations provided for vouchers and the ease of understanding the accounting processes. However, there are occasional mentions of issues such as voucher generation, credit note creation, and master creation in the HR module. Despite these minor challenges, users seem to find the accounting and finance capabilities of Fresa Gold to be effective and beneficial for their business needs.

### Reporting and Analytics
Users also highlight the ease of extracting different types of reports, such as accounts, receivable, payable, and job status reports, providing a comprehensive end-to-end solution for their accounting needs. However, some users have encountered issues with specific reports, such as the GSTR1 report needing corrections to include SEZ customers. Despite these challenges, users find the reporting functionality to be a valuable asset in managing their financial data effectively.

### Operations and Job Management
Users consistently praise Fresa Gold for its robust operations and job management capabilities. They appreciate the ease of creating and managing jobs, invoices, and shipments within the system. While some users initially found job creation challenging, they quickly adapted and found the software to be user-friendly. The ability to access and update data easily for job and shipment creation is highlighted as a significant advantage. However, there are occasional issues with data duplication that users recommend addressing to enhance efficiency. Despite minor drawbacks, users find the operations and accounts modules to be comprehensive and efficient, providing a complete solution for logistics management. The system's real-time data collection and strong search options are particularly valued, allowing staff to monitor operations effectively and access relevant information with ease.

### Freight and Shipment Handling
Users appreciate Fresa Gold's comprehensive ERP system for freight forwarding, noting its smooth integration between documentation and accounts modules. The software is lauded for its user-friendly interface and ability to handle various logistics requirements efficiently. However, some users have reported occasional issues with slow performance and difficulty in tracking the latest changes in shipments and jobs. Despite these minor drawbacks, Fresa Gold's freight and shipment handling capabilities are generally seen as a valuable asset for logistics companies operating in multiple locations.

### Logistics and Shipping Management
Users also express a desire for the integration of an India customs module within Fresa Gold's offerings. Despite this need, the overall sentiment towards the logistics and shipping management functionalities remains positive, with a strong emphasis on COA mapping and efficient issue resolution. The platform seems to excel in these areas, garnering praise for its ability to streamline operations and enhance time management for freight forwarders, shipping agents, and customs brokers.

### Customer Service and Support
Users consistently praise the exceptional customer service and support provided by Fresa Gold's team. Reviewers highlight the team's prompt responses, willingness to explain in detail, and quick resolution of queries. Some users mention the availability of the support team at all times, which greatly aids in resolving issues efficiently. While there are a few suggestions for enhancements, overall, users appreciate the team's dedication and the smooth user experience provided by Fresa Gold's customer service and support.

### Software Usability and Access
Users appreciate the simplicity and accessibility of Fresa Gold, noting its ease of use across different browsers and its straightforward navigation. The software's user-friendly design and efficient access to essential features like job creation and invoicing have garnered positive feedback. Additionally, the ability to access the system from anywhere at any time has been highlighted as a valuable asset by users. The general consensus is that Fresa Gold's software usability and access capabilities contribute significantly to a streamlined user experience.

### Technical Support and Issue Resolution
Users consistently praise Fresa Gold for its efficient technical support and issue resolution capabilities. Reviewers highlight the prompt resolution of various issues such as voucher problems, invoice discrepancies, and e-invoice challenges by the dedicated support team. The positive feedback emphasizes the team's quick response in addressing queries related to accounts, ledger mapping, and credit notes. Users also appreciate the team's ability to provide real-time solutions through remote assistance, showcasing their expertise and time management skills. Despite occasional server issues, users generally express satisfaction with the support received, indicating a strong aspect of Fresa Gold's service.

Users have recommended the software for its simplicity and ease of use, making it a nice product to work with. It has been suggested that considering the software for shipping purposes would be beneficial in the freight forwarding industry. Users also believe that the software serves as a complete freight forwarding solution, covering operations and accounts. Additionally, users recommend the software as an all-in-one package with a user-friendly interface. It is worth noting that the software includes an accounts module as well.

Users have found Fresa Gold software to be a versatile tool for various organizational functions such as sales, customer service, operations, documentation, and accounts. The software's user-friendly interface and timely support through a ticket system have resulted in efficient and convenient user experiences. With Fresa Gold, users can handle both sea freight and air freight shipments, allowing them to prepare quotations, obtain customer approval, create bookings, generate jobs, and send invoices. One of the standout features of the software is its ability to generate management reports to assess the organization's performance. Transaction-wise reports can be easily generated and sent directly to customers through the application, including updates via WhatsApp. Furthermore, the software allows customers to view reports through their portal and offers tracking capabilities via the web page. Users appreciate the smooth accessibility of Fresa Gold, making it their preferred software in the field. Additionally, the support team at Fresa Technologies has garnered high praise for their commitment to promptly addressing concerns and ensuring a seamless user experience.

Functionality and Features: Reviewers have praised the accounting software for its excellent functionality and wide range of features. Many users have stated that the software is capable of handling various tasks such as preparing booking confirmations, sending invoices to customers, attaching documents for future retrievals, and generating financial reports like the balance sheet, profit and loss statement, and trial balance. This indicates that the software offers a comprehensive set of tools for efficiently managing accounting tasks.

Convenient Reminder System: Several reviewers have appreciated the ability to send outstanding letters to all customers in a single click. This feature has been widely praised by users who find it convenient and time-saving. By streamlining the process of sending reminders to customers, this feature allows users to save effort and ensure timely follow-ups with their clients.

User-Friendly Warehouse Reports Dashboards: The accounting warehouse reports dashboards have received positive feedback from many reviewers. Users have found them to be clear, intuitive, and easy to navigate. This user-friendliness suggests that the software provides visually appealing visuals for monitoring warehouse-related data and performance effectively.

Carrier - Basic

Carrier - Advanced

Carrier - Pro

Broker - Basic

Broker - Pro

Broker - Premium

Onro

Fresa Gold

Transportation and Logistics Software automates and aids in the management and optimization of activity across a company's distribution network or shipping area, particularly with managing costs of shipping and freight, meeting service agreements, and reducing transit time.

Transportation & Logistics

Likelihood to Recommend

Fresa Technologies

Accounts Supervisor

Fresa Gold 2023-12-06 22:58:45

Account Executive

Fresa Gold 2023-11-09 01:24:48

Fresa Gold 2023-01-03 01:34:50

Managing Director

Fresa Gold 2021-08-18 06:40:30

Fresa Gold 2023-03-24 00:41:37

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Need to improve

Shortcut keys

Customer service

Sending invoices

Balance sheet

Profit and loss

Single click

Home

Transportation & Logistics Software

we would like to commend your team's responsiveness and timely support. Whenever we have encountered challenges or required assistance, Fresa Technologies has demonstrated a remarkable commitment to addressing our concerns promptly and effectively.

Your team's response time was incredibly fast. I never had to wait long for assistance, which made my experience very efficient and convenient.thank a lot

Fresa support to maintaining the account related transaction and maintain warehouse stock and Goods receipt note issued to customer.
maintain the transaction wise report and outstanding send to the customer directly from the application. whats app update to the customer. all the reports customer view to from their portal. tracking from the web page also.

We are using Fresa gold software for the whole organization from sales, customer service, operations, documentation and accounts. We are generating all the management reports from the system to see the performance of the organization. We are handling sea freight and air freight shipments in Fresa gold. Preparing the quotation, getting approval from customers, creating the bookings, generating jobs, sending the invoices based on quotation, attaching the commercial invoice, packing list, certificate of origin into the system. Very user friendly system, getting the support on time thru ticket system.

Preparing Booking Confirmation, Sending Invoices to customer
Attaching Documents on the job for future retrievals
Generating Balance Sheet, Profit and Loss, Trial Balance
Sending outstanding letters to all the customer in single click

Integration with India customs EDI for CHA operations
Integration with GST portal of India Government
Integration with Inttra for carrier operations

Management Reports and My Reports
Followup options to remind on daily basis
Integrated system with all the departments

Customers are getting on-time invoices and outstanding which is very useful to collect the revenue on time.
Credit Customers are restricted if they have over due - this will be useful to avoid focusing on non-paid customers
All communications are available in one system with user name and date/time - disputes are recorded for future reference

This is my second software which I am using in my field but the best software am experiencing
Am handling Accounts module but all modules in this Fresa software is best to our team
The main highlight of this Fresa software is its very user friendly and smooth access at anytime 24/7
The Fresa support teams cooperation is highly appreciated and to me Ms.Abarna's support is highly valuable.

User friendly
Access available in any browsers
24/7 access
immediate support from the Fresa Team while facing any issue

some times the site is very slow
automatic logout

User friendly
24/7 access
Immediate support from Fresa CS team

Fresa Gold

Overview

What is Fresa Gold?