FreshBooks

FreshBooks

FreshBooks

Overview

Reviews

All in one Accountancy for small businesses

9
It is used across the entire org for the following
  • project management of clients
  • Invoicing
  • Time management
  • Book keeping
It allow for a …
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FreshBooks is Good Accounting Software

8
We implemented FreshBooks for a couple of marketing and manufacturing customers--most of our customers were using different accounting …
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Good accounting software

6
We use FreshBooks as our accounting system for invoice creation, tracking, and payment. FreshBooks centralizes all invoicing aspects into …

FreshBooks needs A LOT of improvement

1
My company is performing all accounting functions for different companies. One of our clients uses FreshBooks as main accounting software …
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Popular Features

View all 20 features

Dashboards (49)

8.3
83%

Accounts receivable (48)

8.3
83%

Standard reports (48)

7.6
76%

Expense management (44)

7.3
73%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Lite

$4.50

Cloud
per month

Plus

$7.50

Cloud
per month

Premium

$15

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.freshbooks.com/?ref=11573&ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Customization

6.6
66%

Security

8.7
87%

Reporting & Analytics

6.9
69%

General Ledger and Configurable Accounting

7.6
76%

Order Management

8.2
82%

Product Details

What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

FreshBooks Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Regulations compliance

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions

FreshBooks Screenshots

DashboardInvoice OverviewBeautiful, Customizable InvoicesInvoice seamlessly across devicesExpensesTime TrackingTime TrackingTime TrackingTime TrackingApp IntegrationsRecurring BillingPaymentsReportsProjects

FreshBooks Videos

Accounting, for the Non-Accountant.
Say Hello to FreshBooks Cloud Accounting

FreshBooks Integrations

FreshBooks Competitors

FreshBooks Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%

FreshBooks Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Alternatives

View all alternatives

Frequently Asked Questions

What is FreshBooks's best feature?

Reviewers rate Self-service portal highest, with a score of 9.1.

Who uses FreshBooks?

The most common users of FreshBooks are from Small Businesses and the Marketing & Advertising industry.

Reviews

(1-18 of 18)
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Laura Cain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It serves our purposes well - we can easily create invoices, see a history of a client, create recurring profiles, etc. I love the home page view that shows you how much has been invoiced over the past 5 months, how much money within each month has been received, and your total outstanding invoices. It's a great snapshot of how you're doing.
Mandy Cramer | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
My main concern is not being able to have a higher amount of clients. The lite version is $15/mo which only allows you to invoice to up to 5 clients. My business manages about 12 regularly and a few random extra clients per a month. This means that I have to pay an extra $10 a month to do something I can do for free by myself. Yes, this app can save you time, but if you're good at staying on top of your expenses, hours, etc, there is no reason you can't do this without expending too much extra time on your own.
LaToya M. Davidson-Perez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I'm really considering switching to Nutcache but am hesitant in doing so because I'd have to manually input all of my prior expense and information if I wanted to have access to the historical data within the system. Additionally, I'm not sure how long Nutcache will be around and if they'll be adding any of the features that I really want like being able to use it as a way to easily track all my business income and expenses.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Eric Lamy, MBA, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
While I am no longer using this product in my current position, we likely would have continued using FreshBooks until and unless an alternative with a broader featureset was made available within the same pricepoint. Ultimately FreshBooks sold itself as more than it was capable of at the time, but still shined in its core features. This was worth retaining a subscription for some time, but not enough to generate deep loyalty.
David Grumet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Like I have mentioned throughout this review, we are very satisfied with FreshBooks and it has been an invaluable tool. We would be unable to function without a system such as this. To be honest, similar products do exist, but we have no desire to make a change. As the saying goes, " If it ain't broke, don't fix it." Additionally, the costs are very reasonable, especially considering all the use we get from this product.
December 11, 2013

Freshbooks AOK

Score 9 out of 10
Vetted Review
Verified User
Review Source
Some companies pretend they listen but Freshbooks actually added a feature after I asked if they could add a subject message to the email; This is your 1st payment reminder, This is your 2nd payment reminder, etc. so it helped us track which payment reminder when out to the client.