FreshBooks

FreshBooks

Score 8.1 out of 10
FreshBooks

Overview

What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing...
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Dashboards (50)
    7.6
    76%
  • Expense management (45)
    7.3
    73%
  • Accounts receivable (49)
    7.1
    71%
  • Standard reports (48)
    6.8
    68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Lite

$15

Cloud
per month

Plus

$30

Cloud
per month

Premium

$55

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.freshbooks.com/?ref=11573&ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.7Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.4Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.1Avg 7.4

Order Management

The ability to process orders, and track them from quote to cash.

7.7Avg 7.5
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Product Details

What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

FreshBooks Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Regulations compliance

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time TrackingScreenshot of Time TrackingScreenshot of Time TrackingScreenshot of Time TrackingScreenshot of App IntegrationsScreenshot of Recurring BillingScreenshot of PaymentsScreenshot of ReportsScreenshot of Projects

FreshBooks Videos

Accounting, for the Non-Accountant.
Say Hello to FreshBooks Cloud Accounting

FreshBooks Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

QuickBooks Online, Xero, and Zoho Invoice are common alternatives for FreshBooks.

Reviewers rate Time tracking and Self-service portal highest, with a score of 9.1.

The most common users of FreshBooks are from Small Businesses (1-50 employees).

FreshBooks Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Armand Ruci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is a great app, however, when it comes to usability it still lags in some areas and it needs major improvement when it comes to being user-friendly. I would say that it has been greatly improved over the years but it is still not where it should be compared to QuickBooks.
Score 7 out of 10
Vetted Review
Verified User
Although we use little the solution seems quite pleasant to use. It has all the necessary features to meet intercompany and multi-currency needs. We also greatly appreciate your custom reporting capabilities. The platform for preparing and sending invoices is quite complete and easy to use. We also see a lot of potential in the Time Tracking module.
Score 8 out of 10
Vetted Review
Verified User
FreshBooks implementation is very easy and it has a great user interface, which means any user can start using it easily. It has great documentation and helpful blog/forum articles. I love the remote access feature very much. Easy to navigate and customize reports. As it is running in the cloud, we can access it from anywhere and start resuming work.
Mandy Cramer | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
It's a fantastic app, and it's very easy to use. I will admit, I don't use it so much anymore however because I already have great systems in place and I also don't like the limit on clients for the lite cost. I feel at $15/mo you should be able to manage more clients than 5. I don't use as many as 50 clients a month, but I certainly manage more than 5 as a freelancer.

But overall, the usability is easy and I'd recommend it to people who don't already know how to manage their books.
Raylene Wall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The FreshBooks user interface is easy to learn. In terms of ongoing, every day use, FreshBooks is very simple and allows me to do all the things I need to with an accounting software, while not having to be an accountant. I can use FreshBooks on the go with the mobile app as well.
LaToya M. Davidson-Perez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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