Overview
What is FreshBooks?
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing…
FreshBooks Make It Impossible To Cancel Subscription. Does Not Respond To Emails.
Risky partnership with WePay means you might not get paid off invoices
FreshBooks is the app for you
Great potential and a great reputation. Coming soon in Mexico.
All in one Accountancy for small businesses
- project management of clients
- Invoicing
- Time management
- Book keeping
A great invoicing tool for the small business!
FreshBooks is Good Accounting Software
Good accounting software
Don't get fresh with clients - get Freshbooks!
Automated accounting is the key to small business
Freshbooks Makes Invoicing an Enjoyable Experience
FreshBooks needs A LOT of improvement
FreshBooks - Best Accounting Solutions at Hand
Great Customer Service and Ease of Use
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Dashboards (52)4.949%
- Standard reports (50)4.242%
- Expense management (46)4.040%
- Accounts receivable (50)3.434%
Reviewer Pros & Cons
Pricing
Lite
$15
Plus
$30
Premium
$55
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Working Better Together with FreshBooks
InfoPoc: Freshbooks Connector for Salesforce - Demo
Create Freshbooks Invoices for New WooCommerce Orders
FreshBooks Demo
Freshbooks Demo
Become a Certified FreshBooks Accounting Partner
Features
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 1.7API for custom integration(27) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 1.5Plug-ins(23) Ratings
A number of third-party plug-ins are available to expand the core functionality of the software.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 10Single sign-on capability(1) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 3.8Role-based user permissions(38) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 4.9Dashboards(52) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 4.2Standard reports(50) Ratings
The software offers pre-built reports with metrics standard to the category.
- 4.8Custom reports(2) Ratings
Users can create custom reports.
General Ledger and Configurable Accounting
Financial management solution, including capabilities for general ledger and configurable accounting
- 1.5Accounts payable(36) Ratings
This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.
- 3.4Accounts receivable(50) Ratings
This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.
- 7Cash management(3) Ratings
The software provides a complete picture of a company’s cash flows, streamlines payment processing, and includes cash forecasting.
- 7Bank reconciliation(2) Ratings
The software connects to a company’s financial institutions in order to reconcile accounting records with checking, savings and credit card accounts. Often month and year closing capabilities are included.
- 4Expense management(46) Ratings
The software can log and track business expenses and reimbursements, including travel-related expenses, with the ability to tie them to particular projects.
- 4.9Time tracking(39) Ratings
The software can track billable and non-billable employee time by project.
- 7Multi-currency support(1) Ratings
The software supports transactions across multiple currencies.
- 1.5Regulations compliance(18) Ratings
The software helps users adhere to typical accounting standards and regulations such as IFRS, GASB, or GAAP.
- 9.1Self-service portal(3) Ratings
The software provides online portals for certain stakeholders to find information relevant to them, such as employees, vendors and customers.
Order Management
The ability to process orders, and track them from quote to cash.
- 3.1Pricing(34) Ratings
Users can set up complex and unique pricing requirements.
- 1.8Order entry(34) Ratings
Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.
- 2.2Credit card processing(36) Ratings
The software facilitates credit card processing.
- 10Cost of goods sold(1) Ratings
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is FreshBooks?
FreshBooks Features
General Ledger and Configurable Accounting Features
- Supported: Accounts payable
- Supported: Accounts receivable
- Supported: Expense management
- Supported: Time tracking
- Supported: Regulations compliance
Order Management Features
- Supported: Pricing
- Supported: Order entry
- Supported: Credit card processing
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
Customization Features
- Supported: API for custom integration
- Supported: Plug-ins
Security Features
- Supported: Role-based user permissions
FreshBooks Screenshots
FreshBooks Videos
FreshBooks Integrations
- Shopify
- Gusto
- RightSignature, on Sharefile
- Mailchimp
- Google App Engine
- Zendesk Suite
- Basecamp
- Wufoo
- Freshservice
- Skyvia
- Stripe
- Agile CRM
- Authorize.net
- Fundbox
- Acuity Scheduling
- a Squarespace company
- PayPal
- Hours
FreshBooks Competitors
FreshBooks Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Mac |
Mobile Application | Apple iOS, Android |
Supported Languages | English |
Frequently Asked Questions
FreshBooks Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 95% |
Mid-Size Companies (51-500 employees) | 5% |
Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews and Ratings
(201)Attribute Ratings
Reviews
(1-25 of 68)Know what you are buying first
FreshBooks is the app for you
All in one Accountancy for small businesses
- project management of clients
- Invoicing
- Time management
- Book keeping
A great invoicing tool for the small business!
One main reason I went with FreshBooks is the fact that it links up with Fundbox. Our clients are good about paying (usually), but not knowing exactly when checks arrive can be strenuous on small business. By linking up w/Fundbox, we can use that service to keep cash flow going in case of a tardy payment.
FreshBooks is Good Accounting Software
Good accounting software
Don't get fresh with clients - get Freshbooks!
Automated accounting is the key to small business
Freshbooks Makes Invoicing an Enjoyable Experience
FreshBooks needs A LOT of improvement
FreshBooks - Best Accounting Solutions at Hand
Great Customer Service and Ease of Use
FreshBooks -- You Used To Be Great!
FreshBooks is our primary invoicing system. As a SaaS and consulting company the majority of our billing is based on recurring contracts, so we looked to FreshBooks as a replacement for manual processing of credit cards. FreshBooks automatically generates invoices according to the client's billing profile, and securely stores the card on file. The late fee/interest system is rudimentary, but does a solid job for what we need.
Invoices, payment notifications, and invoice reminders are emailed automatically.
The Time Tracking feature allows us to log time to projects and have that automatically added to invoices when they recur.
For the first several years we were very happy with FreshBooks, especially as their customer service team was really efficient and friendly. Unfortunately, that's changed a lot over the past few years as FreshBooks has tried to evolve from an invoicing tool into a full accounting system. They have increased prices, limited options, and service has degraded. We're now one competitive feature away from canceling both accounts.
We love FreshBooks for fast, easy invoicing
A fresh review of Freshbooks!
One limitation is that it does not allow multiple accounts for one client so in case we have to send multiple invoices to different cost units within the same client, we have to create separate clients.
But overall, it is simple and easy software to handle.
They do not have chat support rather a call-in support or email support which is great and very responsive.