FreshBooks

FreshBooks

FreshBooks

Overview

Reviews

All in one Accountancy for small businesses

9
It is used across the entire org for the following
  • project management of clients
  • Invoicing
  • Time management
  • Book keeping
It allow for a …
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FreshBooks is Good Accounting Software

8
We implemented FreshBooks for a couple of marketing and manufacturing customers--most of our customers were using different accounting …
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Good accounting software

6
We use FreshBooks as our accounting system for invoice creation, tracking, and payment. FreshBooks centralizes all invoicing aspects into …

FreshBooks needs A LOT of improvement

1
My company is performing all accounting functions for different companies. One of our clients uses FreshBooks as main accounting software …
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Popular Features

View all 20 features

Dashboards (49)

8.3
83%

Accounts receivable (48)

8.3
83%

Standard reports (48)

7.6
76%

Expense management (44)

7.3
73%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Lite

$4.50

Cloud
per month

Plus

$7.50

Cloud
per month

Premium

$15

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.freshbooks.com/?ref=11573&ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Customization

6.6
66%

Security

8.7
87%

Reporting & Analytics

6.9
69%

General Ledger and Configurable Accounting

7.6
76%

Order Management

8.2
82%

Product Details

What is FreshBooks?

FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

FreshBooks Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Expense management
  • Supported: Time tracking
  • Supported: Regulations compliance

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions

FreshBooks Screenshots

DashboardInvoice OverviewBeautiful, Customizable InvoicesInvoice seamlessly across devicesExpensesTime TrackingTime TrackingTime TrackingTime TrackingApp IntegrationsRecurring BillingPaymentsReportsProjects

FreshBooks Videos

Accounting, for the Non-Accountant.
Say Hello to FreshBooks Cloud Accounting

FreshBooks Integrations

FreshBooks Competitors

FreshBooks Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%

FreshBooks Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Alternatives

View all alternatives

Frequently Asked Questions

What is FreshBooks's best feature?

Reviewers rate Self-service portal highest, with a score of 9.1.

Who uses FreshBooks?

The most common users of FreshBooks are from Small Businesses and the Marketing & Advertising industry.

Reviews

(1-8 of 8)
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Armand Ruci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Score 7 out of 10
Vetted Review
Verified User
Review Source
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Score 8 out of 10
Vetted Review
Verified User
Review Source
FreshBooks has great support team that helped during migration process. Post migration to FreshBooks, we never had to speak to the customer support team over the phone but they are always available via email with a quick turnaround time. I had a situation where the application was crashing when there was a huge amount of data and the support team helped resolve the issue in around four hours via email.
LaToya M. Davidson-Perez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I think that their online tools and resources are great and concise but would like it more if you knew what improvements were in the pipeline. There are a number of features or tweaks that I've seen suggested but I don't really know if anyone from FreshBooks is listening to them or if they're being worked on.