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TrustRadius: an HG Insights Company
Freshdesk

Freshdesk

Overview

What is Freshdesk?

Freshdesk (a product of Freshworks Inc.) is a customer service solution with enterprise capability. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into the Freshdesk Command Center so agents are ready to resolve. With Freddy, People-first AI,…

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