TrustRadius Insights
Freshmail has proven to be an invaluable tool for users looking to reach their target audience and send effective marketing …
Overview
What is FreshMail?
FreshMail is a browser based email marketing solution used to create and send newsletter campaigns. This solution leads users from campaign planning and creation to final reports.
Recent Reviews
Pricing
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What is FreshMail?
FreshMail is a browser based email marketing solution used to create and send newsletter campaigns. This solution leads users from campaign planning and creation to final reports.
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttp://freshmail.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ActiveCampaign?
ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.
What is HubSpot Marketing Hub?
HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.
Product Demos
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YouTube
Freshmail Review from Real User-Warning ⚠️
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Product Details
- About
- Tech Details
What is FreshMail?
FreshMail Features
- Supported: Whole Range of Tests
- Supported: Reporting System
- Supported: Customer Service
FreshMail Screenshots
FreshMail Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(13)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Freshmail has proven to be an invaluable tool for users looking to reach their target audience and send effective marketing communications. With the ability to set up multiple email campaigns and send bulk emails to selected data, businesses have found Freshmail to be a useful feature. While some users have experienced difficulties with email deliverability when using Freshmail, others have praised the platform's template builder for its ease in creating new email templates quickly. Users have also benefited from Freshmail's ability to provide insights into subscriber behavior and the option to clean up their email databases.
Furthermore, Freshmail has been instrumental in improving open rates and click-through rates for users' email campaigns. The platform has enabled businesses to expand their reach and even witness newsletters going viral. Its user-friendly interface and integration with Google Analytics have provided users with valuable data about website visitors, allowing them to segment their email lists effectively. Many users have commended Freshmail for its simplicity, good pricing, and ease of use, making it suitable for automating sales and saving time in email marketing efforts.
Moreover, Freshmail offers a range of features that cater to different user needs. The automation capabilities, including autoresponders, have saved users time by automating their email marketing tasks while they focus on closing sales. The selection of templates, intuitive process, and helpful customer support have been highly appreciated by users. Despite some limitations in the free version, the paid version of Freshmail offers more features like sharing templates with coworkers.
In terms of design and customization options, Freshmail stands out as an easy-to-use platform that allows users to create visually appealing newsletters without any programming or design knowledge. The intuitive drag-and-drop editor enables the combination of text blocks, pictures, and graphics with full customization options according to the user's preferences. Templates can also be saved for future use, providing a convenient starting point for future designs.
FreshMail's exceptional customer service has further contributed to its popularity among users. It offers prompt and effective support, resolving issues until they are fully resolved. The software's advanced features have also enabled marketing teams to develop award-winning campaigns and achieve continued success. Additionally, FreshMail's pay-per-message pricing model has been especially beneficial for small retailers.
Overall, Freshmail has emerged as a valuable asset for businesses looking to automate their email marketing efforts, save time, and improve their outreach. Its user-friendly tools, customization options, pricing model, and customer support have made it a go-to platform for successful email campaigns and marketing automation.
Users of FreshMail have made several recommendations based on their experience with the tool. The three most common recommendations are as follows:
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Try the trial version: Many users suggest trying out the trial version of FreshMail before making a commitment. By utilizing the trial, users can get a hands-on experience with the tool and assess its features and capabilities.
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Build strong communication: Users recommend using FreshMail as a means to build strong communication with their audience. With its various features and templates, the tool allows users to create engaging and personalized emails, newsletters, and campaigns.
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Easily manage business promotion: FreshMail is praised for its ability to easily manage business promotion efforts. Users appreciate the intuitive interface and user-friendly features that make it simple to create and send professional marketing materials.
These recommendations highlight the value of trying out the trial version, building strong communication, and managing business promotion easily with FreshMail.
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
August 02, 2022
Great tool
Thanks to FreshMail in my organisation I have been able to design and launch campaigns for the internal team of the organisation as well as for clients. I think the great thing about FreshMail is its ease of use thanks to its templates and how easy it is to track results in real time. It is very valuable to be able to see how certain campaigns are progressing and what reach is being generated.
- Easy to design emails
- Good analytics
- Almost no bouncing emails
- Great user experience
- Improve the integration with other platforms
- The basic plan doesn't allow to many features
- Importing and exporting data is not very intuitive
- Reduce design team time.
- Good data to make business decisions.
- Waste of time in contrasting information with other platforms.
76.66666666666667%
7.7
86.66666666666666%
8.7
81.25%
8.1
FreshMail stands out for its ease of email design. Being a specialised email tool, it is more versatile when it comes to obtaining data from users, it is more intuitive, as the amount of time that needs to be invested in learning how to design emails, landing pages, a/b testing and others, is much less than the competition.
August 01, 2022
Freshmail does its job well
Marketing automation is what we use Freshmail for, enables us to efficiently reach out to prospects and warm leads and automate a lot of our marketing tasks while also managing spam and having up to date marketing content.
- Location targeting to filter people based on their region
- Auto responding to questions and similar inquiries related to content
- Engaging and building interest in the product
- Better integration with Google Analytics
- Having some advanced automation tools to enable more outreach
- More comprehensive analytical data to make decisions on what's working
- Better Outreach
- Hitting the objective of marketing prospects qualified
- Return on cost
91.11111111111111%
9.1
76.66666666666667%
7.7
86.25%
8.6
We've had a lot of trouble using Hubspot since it breaks too often and dies not perform too well especially when handling big list of clients, the data most of the times is inaccurate and unreliable. Freshmail does a great job at displaying concise and accurate data while having options to automate a lot of time consuming tasks and is great at managing heavy lead list without the problem of breaking down.
September 21, 2015
Easy to use and lots of cool advanced features
Score 9 out of 10
Vetted Review
Verified User
Honestly, I don’t see much difference between one system and another but FreshMail does stand out to me for one reason. Over the past 7 or 8 years I have used four different email marketing systems and FreshMail has by far the best customer service of any of them. If you are getting any real use out of your email marketing, you will need some help or have a problem from time to time. FreshMail has only customer support that gave me the impression that there was actually someone looking into a problem and they always got back to me and stayed in touch until the problem was resolved.
- I know that different email marketing systems have different deliverability rates that depend on the servers that are being used. I was irritated that I had to waste money on sending messages that were getting labeled as spam. Since switching to FreshMail I now have much better results.
- My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.
- I don’t like the fact that you can’t edit your template in HTML in their editing program (FreshMail Designer). This is probably isn’t a big deal for most people but some of us like to take over every detail of the template.
- Our open rates and CTR’s are way up after moving to FreshMail. It’s all about avoiding having your messages sent to spam folders and no service has worked better for us.
86.25%
8.6
80%
8.0
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