TrustRadius
Freshworks offers Freshping, a website uptime monitoring tool with free and enterprise editions.No-brainer for users of other Freshworks productsFreshping is used by our I.T. department along with other tools that monitor the health of our systems. It is one of a few indicators that there may be a problem. We use it to monitor services directly used by our users. We also integrate it with our ticketing system, Freshservice.,Easy to use Easy to configure Simple alerts,Better integration with Freshservice to generate tickets Monitor internal systems Better ability to customize,8,Good visual for end users Adds another check to verify uptime/outages Cost for us was free, so we had nothing to lose by adding it,8,10,Uptime Infrastructure Monitor and PRTG Network Monitor,Atom, Google Voice, AuthyExcellent and easy to use!Freshping is being used by our technology team to monitor our web applications' online status. Actually, it's one of a couple of tools we are using with the same objective because we have had not-so-reliable information from all of the different tools. So, as they do not add much overhead, we just prefer to have our apps monitored by different services at the same time.,The UI is neat. It's very easy to use, and with lots of information. It's very easy to set up. The "badge" feature is interesting for showing up on institutional website.,We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen. The status page would be useful to be able to configure different languages (e.g.: Spanish).,7,It's allowed us to respond fast to problems of the availability of our product.,10,10,
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Freshping
3 Ratings
Score 8.0 out of 101
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Freshping Reviews

Freshping
3 Ratings
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Score 8.0 out of 101

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August 07, 2019

No-brainer for users of other Freshworks products

Score 8 out of 10
Vetted Review
Verified User
Review Source
Freshping is used by our I.T. department along with other tools that monitor the health of our systems. It is one of a few indicators that there may be a problem. We use it to monitor services directly used by our users. We also integrate it with our ticketing system, Freshservice.
  • Easy to use
  • Easy to configure
  • Simple alerts
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
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August 06, 2019

Excellent and easy to use!

Score 7 out of 10
Vetted Review
Verified User
Review Source
Freshping is being used by our technology team to monitor our web applications' online status. Actually, it's one of a couple of tools we are using with the same objective because we have had not-so-reliable information from all of the different tools. So, as they do not add much overhead, we just prefer to have our apps monitored by different services at the same time.
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
  • We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen.
  • The status page would be useful to be able to configure different languages (e.g.: Spanish).
Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.
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Feature Scorecard Summary

Remote monitoring (2)
7.5
Network device monitoring (1)
2
Multiple Server Monitoring (2)
4.5
Multi-device monitoring (1)
2
Automated alerts and notifications (2)
8.0
Policy-based automation (1)
8
Performance data reports (2)
8.0
Customizable reporting (1)
4
Data visualization (2)
6.5

About Freshping

Freshworks offers Freshping, a website uptime monitoring tool with free and enterprise editions.
Categories:  System Monitoring

Freshping Technical Details

Operating Systems: Unspecified
Mobile Application:No