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Freshping (discontinued)

Freshping (discontinued)

Overview

What is Freshping (discontinued)?

Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

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Learn from top reviewers

No-brainer for users of other Freshworks products

Rating: 8 out of 10
August 7, 2019
IncentivizedVetted ReviewVerified User
Freshping is used by our I.T. department along with other tools that monitor the health of our systems. It is one of a few indicators that there may be a problem. We use it to...
Continue reading
Verified user
Manager
Freshping (discontinued)1 year of experience

Excellent and easy to use!

Rating: 7 out of 10
August 7, 2019
IncentivizedVetted ReviewVerified User
Freshping is being used by our technology team to monitor our web applications' online status. Actually, it's one of a couple of tools we are using with the same objective bec...
Continue reading
Verified user
Project Manager
Freshping (discontinued)1 year of experience
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Pricing

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Blossom - 60 checks (can add more checks)

$11.00

Cloud
per month, billed annually

Garden - 80 checks (can add more checks)

$36.00

Cloud
per month, billed annually

Sprout

Free

Cloud
50 checks (none additional)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Freshping (discontinued)?

Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

Freshping (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-2 of 2)

No-brainer for users of other Freshworks products

Rating: 8 out of 10
Incentivized
August 07, 2019
Verified User
Manager in Information Technology
Higher Education Company, 51-200 employees
Vetted Review
Verified User
Freshping (discontinued)
1 year of experience
Use Cases and Deployment Scope
Freshping is used by our I.T. department along with other tools that monitor the health of our systems. It is one of a few indicators that there may be a problem. We use it to monitor services directly used by our users. We also integrate it with our ticketing system, Freshservice.
Pros
  • Easy to use
  • Easy to configure
  • Simple alerts
Cons
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Likelihood to Recommend
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
Freshping (discontinued) Feature Ratings
Monitoring Tasks (5)
44%
4.4
Remote monitoring
80%
8.0
Network device monitoring
20%
2.0
Multiple Server Monitoring
20%
2.0
Multi-device monitoring
20%
2.0
Automated alerts and notifications
80%
8.0
Management Tasks
N/A
N/A
Reporting (3)
56.66666666666667%
5.7
Performance data reports
80%
8.0
Customizable reporting
40%
4.0
Data visualization
50%
5.0
Security
N/A
N/A
Return on Investment
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
Usability
8
Freshping utilizes the same core interface as the other Freshworks products, so it was very easy for us to learn due to already knowing Freshservice. We found Freshping almost trivial to setup and customize a user-facing status page. It took less than an hour to have something we could configure and share with users.
Support Rating
10
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
Alternatives Considered
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being completely free to use. Compared to PRTG, it is much easier to create a systems status/uptime page for the end users to view.
Other Software Used

Excellent and easy to use!

Rating: 7 out of 10
Incentivized
August 07, 2019
Verified User
Project Manager in Product Management
Internet Company, 11-50 employees
Vetted Review
Verified User
Freshping (discontinued)
1 year of experience
Use Cases and Deployment Scope
Freshping is being used by our technology team to monitor our web applications' online status. Actually, it's one of a couple of tools we are using with the same objective because we have had not-so-reliable information from all of the different tools. So, as they do not add much overhead, we just prefer to have our apps monitored by different services at the same time.
Pros
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
Cons
  • We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen.
  • The status page would be useful to be able to configure different languages (e.g.: Spanish).
Likelihood to Recommend
Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.
Freshping (discontinued) Feature Ratings
Monitoring Tasks (5)
44%
4.4
Remote monitoring
70%
7.0
Network device monitoring
N/A
N/A
Multiple Server Monitoring
70%
7.0
Multi-device monitoring
N/A
N/A
Automated alerts and notifications
80%
8.0
Management Tasks (4)
20%
2.0
Patch Management
N/A
N/A
Service configuration management
N/A
N/A
Software and hardware inventory
N/A
N/A
Policy-based automation
80%
8.0
Reporting (4)
40%
4.0
Performance data reports
80%
8.0
Customizable reporting
N/A
N/A
Data visualization
80%
8.0
Risk analysis
N/A
N/A
Security (3)
N/A
N/A
Data backup and recovery
N/A
N/A
Antivirus and malware management
N/A
N/A
Administrator access control
N/A
N/A
Return on Investment
  • It's allowed us to respond fast to problems of the availability of our product.
Usability
10
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
Support Rating
10
I haven't used support at all.
Alternatives Considered
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
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