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Freshstatus

Score7.6 out of 10

4 Reviews and Ratings

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What is Freshstatus?

Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.

Categories & Use Cases

Reviews

What users are saying about Freshstatus.
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Simple & Effective

Incentivized
Farren Mare
CIO (Chief Information Officer) in Information Technology at Wamly (1-10 employees employees)

Use Cases and Deployment Scope

This platform provided us with methods to displays our system uptime to our entire base as well as allow our clients to subscribe to the status page where we can decide if we want to notify everyone when there is a change to our system uptime. Super customizable and easy to implement

Pros

  • Presentation of the various metrics that you monitor
  • Easy to setup
  • Easy to maintain

Cons

  • Allow more subscribers
  • Better SSL implementation
  • More auto connected services

Most Important Features

  • Subscribers
  • Presentation
  • Easy of use

Return on Investment

  • Fewer cancellations as clients are made aware of problems before discovering them themselves
  • Improves perception of our product

Alternatives Considered

Statuspage

Other Software Used

Nelio A/B Testing, WordPress, monday.com

A fresh view!

Incentivized
Verified User
Administrator in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

There wasn't a dashboard or information platform to inform our community about work being done or status of our applications. I found the need of this platform.

Pros

  • User Interface
  • Ease to set up alerts.
  • Customization

Cons

  • Fetch status from known services such as Google Workspace, Zoom, etc.

Most Important Features

  • Interface
  • Ease of use
  • Quick notification platform.

Return on Investment

  • Positive impact as a way of communication with faculty.

Other Software Used

Zoom, Asana, Grammarly

Decent option for a free status page

Incentivized
Verified User
C-Level Executive in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

We use Freshstatus to maintain a status page for our website availability and to keep users updated on service outages. We use it to keep track of scheduled maintenance and maintain a single resource to share with customers when there is an issue with any of our background services and infrastructure.

Pros

  • Clean UI
  • Automated email notifications
  • Upcoming maintenance scheduling

Cons

  • Hard to integrate with other systems
  • Maintenance issues are not automatically resolved
  • No integration with the rest of Freshworks

Most Important Features

  • Status page
  • Scheduled Maintenance
  • Email Notifications

Return on Investment

  • One place to keep track of scheduled maintenance
  • Ability to keep customers notified of status updated
  • Self-service solution for customers

Alternatives Considered

Statuspage

Other Software Used

Freshdesk, Customer.io, Braintree, a PayPal service