Freshteam Reviews

11 Ratings
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Score 9.1 out of 100

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Reviews (1-7 of 7)

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July 04, 2021
Melissa Ritchie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire school used it for hiring. We hire using committees so it is easy to keep all notes, hiring questions, and ratings organized for everyone involved at each stage of the process.
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
I think Freshteam can be used in all hiring scenarios.
Read Melissa Ritchie's full review
April 20, 2021
David Turner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Freshteam is a great HR software that our team uses for assistance in hiring and bringing on new members. It is just being used by a select few in our company who are involved in the HR process and not by everyone. It helps us to address to issue of keeping all onboarding documents in one place and simplifying the process for us and our team, as well as new hires.
  • Organization
  • UI intuitive
  • Task management
  • Document signing
  • Templates
  • Billing
This is definitely well suited if you are a company that does a lot of hiring and onboarding. We are a small team, but it is still very useful. If we did not do as much onboarding we may not have needed it as much.
Read David Turner's full review
April 21, 2021
Jun Nguyen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Freshteam is being used by our company to be able to manage our team members, and is especially helpful for the hiring and onboarding process. Before using this tool, much of our work was all over and extremely unorganized, but after using this tool we began to have a place to keep everything all in one place and more organized.
  • Staying organized
  • onboarding
  • document storage
  • customization
  • app
If you have an HR team or if you have an HR person on your team, they would find this tool extremely helpful in onboarding and for bringing on new team members.
Read Jun Nguyen's full review
April 19, 2021
MOHAMED GAMAL GAD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It was very useful for our organization as it helps tracking the interview and hire great people. It saves time and makes things easy for our human resources team to manage also and manage the employee data. Easy to use and update all employee information in Freshteam.
  • Smooth onboarding is very cool as in on click you can send out documents to sign, forms to fill and more it making things so easy.
  • Hiring process: it makes things easy for our human resources team.
  • Easy to use.
  • Time off management is very good but it just needs to be a little easier to use.
  • Being able to send hiring documents for many people.
I would highly recommend it. Freshteam has everything we need to move candidates through the hiring process, and at a fair price. Ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs so I would highly recommend it.
Read MOHAMED GAMAL GAD's full review
April 20, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Freshteam is used by our entire organization, however in different levels, of course. For our collaborators, it's the portal to go for asking leave days (holidays, medical absences, and related day offs), vacations, and check up on their current profiles. For us senior mangers, it's also the portal for posting job requisitions, tracking interviews and keeping a talent pool for future selection and recruitment. We also keep track of our personnel's profiles, including ranks, skills and training paths.
  • Flexibility.
  • User-friendly Interface.
  • Very easy to use.
  • Easy integration with other Freshworks apps.
  • More integration with 3rd Party applications.
  • More options for Government benefits and regulations.
  • More integrations with Calendar solutions.
Freshteam is excellent for small and medium-sized companies. It does an impeccable yet simple job at recruiting and onboarding-offboarding collaborators, and also for handling time-offs. It does have room for improvements, though, once the employees are onboard: aspects such as benefits handling, keeping track of trainings and learning paths in a comprehensive way, and integrations with other solutions (such as Government-issued or -hosted system).
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November 01, 2018
ayush dwivedi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used the free version of Freshteam to evaluate it for our organization's recruitment team. Since then, we have used some other software, but we miss some of the features of Freshteam which help us do better with employee recruitment.
  • Job Posting, even on our carrier's websites. Also embedding jobs in various portals.
  • Importing candidates and assigning to jobs.
  • Scheduling interviews
  • Making to-do tasks
  • Our recruitment team can make conversation with candidates directly on the platform.
  • Open dashboard which gives quick info about all the job posts.
  • Pipeline feature by which we can streamline the various steps in a recruitment.
  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
It is best for an organization with a less standard employee recruitment structure, who also have a limited need for automation. It will support all basic features, like job posting, importing candidates to the job, scheduling interviews, and assigning tasks for candidate interviews.
Read ayush dwivedi's full review
December 20, 2018
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
FreshTeam is used by one department at a small non-profit to help us recruit & hire interns year round. Prior to FreshTeam, we were using Google Sheets and email. FreshTeam has helped us streamline workflow by >40%!
  • Ease of use
  • Mobile app
  • Easy to provision & support new users
  • Better training videos (not sure where to even find them)
  • UI improvements for Admin
It's perfect for small teams that are not recruiting at scale, but need a more efficient process vs. Google Sheets, email, etc.
Read this authenticated review

Freshteam Scorecard Summary

Feature Scorecard Summary

Job Requisition Management (6)
9.2
Company Website Posting (4)
8.7
Publish to Social Media (2)
9.0
Job Search Site Posting (5)
9.4
Customized Application Form (6)
8.2
Resume Management (6)
9.2
Duplicate Candidate Prevention (6)
8.6
Candidate Search (5)
8.5
Applicant Tracking (6)
9.0
Collaboration (6)
9.0
Task Creation and Delegation (6)
8.0
Email Templates (6)
9.0
User Permissions (6)
8.8
Notifications and Alerts (6)
8.6
Reporting (6)
8.6

What is Freshteam?

Freshteam aims to help growing businesses attract, hire and onboard new hires, off-board exiting employees, manage employee information and time off in one place.


According to the vendor key business benefits include:

  • Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can collaborate with hiring managers & screen & interview them, share feedback etc.
  • Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed or handing out handbooks, you can do it over Freshteam in a few clicks. It also allows you the ability to create a onboarding task list & assign it to respective people. You can gather all the necessary information & create employee profiles (which flesh out into a directory), manage access permissions to employee information & documents etc. The HR software also takes complete care of employee time off, employee & manager self service for employees to raise requests, manager approval workflows, time off reports for teams & more.

Freshteam is part of the Freshworks product family, whose products include Freshdesk, Freshservice etc. – with more than 150,000 businesses worldwide.

Freshteam Features

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting

Freshteam Screenshots

Freshteam Video

Freshteam Product Overview

Freshteam Competitors

Freshteam Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Freshteam Support Options

 Free VersionPaid Version
Phone
Email
Live Chat
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Freshteam Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Countries:All Countries
Supported Languages: English, French, Spanish, German, Italian, Dutch, Brazilian Portuguese and Chinese (Traditional)

Frequently Asked Questions

What is Freshteam's best feature?

Reviewers rate Job Search Site Posting highest, with a score of 9.4.

Who uses Freshteam?

The most common users of Freshteam are from Mid-size Companies and the Marketing & Advertising industry.